Alesis DM Pro Kit Setup Manual page 17

Alesis Limited Wa rranty (Rack & Mounting Hard w a re )
ALESIS CORPORATION ("ALESIS") warrants this product to be free of defects in material and workmanship for a period of one
year from the date of original retail purchase. This warranty is enforceable only by the original retail purchaser.
To be protected by this warranty, the purchaser must complete and return the enclosed warranty card within 14 days of purchase.
During the warranty period ALESIS shall, at its sole and absolute option, either repair or replace free of charge any product that
proves to be defective on inspection by ALESIS or its authorized service representative. In all cases disputes concerning this warranty
shall be resolved as prescribed by law.
To obtain warranty service, the purchaser must first call or write ALESIS at the address and telephone number printed below to
obtain a Repair Order Number and instructions concerning where to return the unit for service. All inquiries must be accompanied by
a description of the problem. All authorized returns must be sent to ALESIS or an authorized ALESIS repair facility postage prepaid,
insured and properly packaged. Proof of purchase must be presented in the form of a bill of sale, canceled check or some other positive
proof that the product is within the warranty period. ALESIS reserves the right to update any unit returned for repair. A L E S I S
reserves the right to change or improve design of the product at any time without prior notice.
This warranty does not cover claims for damage due to abuse, neglect, alteration or attempted repair by unauthorized personnel, and
is limited to failures arising during normal use that are due to defects in material or workmanship in the product.
ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PA RTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LENGTH OF THIS LIMITED WA R R A N T Y.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
IN NO EVENT WILL ALESIS BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DA M AG E S
R E S U LTING FROM THE BREACH OF ANY EXPRESS OR IMPLIED WA R R A N T Y, INCLUDING, AMONG OT H E R
THINGS, DA M AGE TO PRO P E RT Y, DA M AGE BASED ON INCONVENIENCE OR ON LOSS OF USE OF T H E
P RO D U C T, AND, TO THE EXTENT PERMITTED BY LAW, DA M AGES FOR PERSONAL INJURY. Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
This warranty only applies to products sold in the United States of America or Canada. The terms of this warranty and any obligations
of Alesis under this warranty shall apply only within the country of sale. Without limiting the foregoing, repairs under this warranty
shall be made only by a duly authorized Alesis service representative in the country of sale. For warranty information in all other
countries please refer to your local distributor.
Lifetime Guarantee (Drum Pads)
All Electracoustic Percussion Products hand crafted in the U.S.A. by H A RTDYNAMICS, INC. for Alesis are guaranteed against
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defects in materials and workmanship for the life of the product. This does not cover deterioration of any part due to normal wear
and tear (e.g. drum head, finishes) or abuse.
Guarantee is limited to the original owner, and P RODUCT MUST BE REGISTERED AT TIME OF PURCHASE FOR
G UARANTEE TO BE IN EFFECT. Alesis/HDI reserves the right to evaluate and approve any product returned for repair or
replacement. The product must be properly packaged and shipped to H a rt Dynamics, Inc. (609 Second Avenue, Destin,
FL 32541) for evaluation. No shipments will be accepted without a return authorization number printed clearly on the package
(contact HDI at 1 - 8 0 0 - 7 6 9 - 5 3 3 5 or www. h a r t d y n a m i c s . c o m. for this information). An $18.00 processing fee (shipping, handling,
packaging and insurance) must be enclosed with shipment. Check or money orders only.
Please contactus with any questions or comments you may have.
1633 26th Street • Santa Monica • CA 90404 • 1-800-5-ALESIS • www. a l e s i s . c o m
7-51-0083