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Available languages
Available languages
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE AND SOLUTION
The unit fails to
Unit is not plugged in. Plug Power Cord into USB outlet or AC
power on.
adapter.
If using the AC adapter, check that it is plugged into an AC
outlet.
Ensure unit fan speed setting is selected.
Unit is damaged or in need of repair. Cease usage and
unplug. Contact Consumer Service for assistance.
The outlet is worn or damaged. Try another outlet for AC
adapter or contact a qualified electrician.
Airflow is weak
Unit set to a low speed setting. Adjust to a higher
or slow.
speed setting.
Airflow is blocked. Remove obstruction.
Adjust direction of airflow towards the user.
GFCI has tripped.
Under certain conditions, it is possible for a reset GFCI
(Ground Fault Circuit Interrupter) outlet to trip when the user
is changing speeds on a fan. In this event, change to an outlet
that is not connected to a GFCI device. It could also indicate a
weak or defective GFCI outlet. Contact a qualified electrician
to check the GFCI outlet.
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WARRANTY
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If you're not satisfied with this product, let us know.
YEAR
SATISFACTION
G U A R A N T E E
Vornado Air, LLC warrants to the original consumer or purchaser this Sharper Image®
Fan ("Product") is free from defects in material or workmanship for a period of one (1)
year from the date of purchase. If any such defect is discovered within the warranty
period, Vornado, at its discretion, will repair or replace the Product at no cost.
For warranty or repair service: Call 833-800-8669 or email help@sihomecomfort.com
to obtain a Return Authorization ("RA") form. Please have or include your Product's
model number and serial number, as well as your name, address, city, state, zip code
and phone number when contacting Vornado for warranty service.
After receiving the RA form, ship your Product to: Vornado Air LLC Attn: Warranty &
Repair 415 East 13th Street Andover, KS 67002. For your convenience, please have your
model number and serial number when contacting Vornado with service inquiries.
To assure proper handling, packages must be clearly marked with the RA number.
Packages not clearly marked with the RA number may be refused at the receiving
dock. Please allow 1-2 weeks for repair and return of your Product after the Product is
received.
Repairs not covered by the warranty or outside the warranty period will require a fee to
cover the cost of materials, labor, handling and shipping.
This warranty does not apply to defects resulting from abuse of the Product,
modification, alteration, mishandling, improper maintenance, commercial use or repair
or service of the Product by anyone other than Vornado; damages which occur in
shipment or are attributed to acts of God. Improper product use, which includes using
an external device that alters or converts the voltage or frequency of electricity, or
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