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SANTAFE
Plug-in hybrid
Emergency Response Guide

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Summary of Contents for Hyundai SANTAFE Plug-in hybrid

  • Page 1 SANTAFE Plug-in hybrid Emergency Response Guide...
  • Page 2: Table Of Contents

    Contents Introduction ······························································································ SANTAFE Hybrid Identification ····································································· - Identifying a Hyundai Hybrid vehicle································································ SANTAFE Hybrid main systems ····································································· - Vehicle Components Location ········································································· - Airbag system (SRS : Supplemental Restraint System) ········································ Emergency procedures ··············································································· - Initial response: Identify, Immobilize and Disable ···············································...
  • Page 3: Introduction

    The purpose of this document is to familiarize emergency responders and the towing/roadside assistance industry with the proper methods to handle the Hyundai SANTAFE Hybrid in an emergency situation. This guide offers a basic overview of key vehicle systems and provides instructions for dealing with the different types of situations encountered by emergency responders.
  • Page 4: Santafe Hybrid Identification

    SANTAFE Hybrid Identification XXXXXXX2XXXXXXX VIN number The Vehicle Identification Number (VIN) as shown in the below drawing is punched on the floor under the passenger seat. The letter 2 in the 8th character of the VIN indicates that it is a hybrid with 1.6 gasoline engine. Engine Compartment and underside The SANTAFE Hybrid has a plastic air cleaner assembly with “HYBRID”...
  • Page 5: Santafe Hybrid Main Systems

    SANTAFE Hybrid main systems Vehicle Components Location On-Board Charger Hybrid Starter Generator (HSG) HPCU High-Voltage Cable High-Voltage Battery Assembly 12V Auxiliary Battery HPCU Hybrid Power Control Unit When current flows through the coil. It generates a Motor rotating magnetic field and generates motor torque. Supplies electric energy to traction motor and stores H.V.
  • Page 6 SANTAFE Hybrid main systems Vehicle Components High-Voltage Battery PRA(Power Relay Assembly) High-Voltage (HV) Battery The PRA is located inside the High-Voltage The High-Voltage battery is located below Battery Pack Assembly and controls the the rear seat. high-voltage power circuit between the High-Voltage Battery and the Hybrid Power BMS(Battery Management System) Control Unit.
  • Page 7: Airbag System (Srs : Supplemental Restraint System)

    SANTAFE Hybrid main systems Airbag system (SRS : Supplemental Restraint System) 1. Driver’s front airbag 5. Side Airbag (Driver, Passenger side) 2. Passenger’s front airbag 6. Curtain Airbag (Driver, Passenger side) 3. Front Seat Belt Pretensioner (FBPT) 7. Supplemental Restraint System Control Module (SRSCM) 4.
  • Page 8: Emergency Procedures

    Emergency procedures Initial Response The following procedures should be used whenever you are dealing with a SANTAFE Hybrid at an emergency scene. All other operations should be consistent with your department’s standard operating procedures or guides. Hybrid vehicles damaged by a crash may have compromised high voltage safety systems and present a potential high voltage electrical shock hazard.
  • Page 9 Emergency procedures Immobilize The next step is to immobilize the vehicle to prevent any accidental movement that can endanger the emergency response personnel and any crash victims. Since the SANTAFE Hybrid has the ability to shut down the gasoline engine when it is not needed, there will be instances where the vehicle appears to be off because of the absence of engine noise.
  • Page 10 Emergency procedures Disable The final step in the initial response process, conducted after the vehicle is secured to prevent movement, is to disable the vehicle, its SRS components and the high voltage electrical system. To prevent current flow through the system, use one of the following procedures to disable the vehicle.
  • Page 11 Emergency procedures 2. Before disconnecting the 12V battery, move the smart key at least 2 meters away from the vehicle to prevent accidental restart. Smart Key 3. Separate the negative (-) 12V battery cable (A), located at the luggage room, to further prevent the risk of accidental restart.
  • Page 12 Emergency procedures 4. Use the following procedure to remove the service interlock connector and disable the high voltage battery: a. Disconnect the service interlock connector(A) located at the engine room right side. b. If the Service Interlock connector cannot be disconnected, cut the wire attached the yellow warning label.
  • Page 13 Emergency procedures Ⅱ. Disabling the system – IG Relay Removal (Alternate Method) 1. Open the hood. 2. Remove the motor compartment fuse box cover. 3. In the event the vehicle cannot be disabled using the “Power” START/STOP Button, pull the IG1, IG2 fuses or relays from the engine compartment room fuse box.
  • Page 14 Emergency procedures Ⅱ. Disabling the system – IG Relay Removal (Alternate Method) 4. Separate the negative (-) 12V battery cable (A), located at the luggage room, to further prevent the risk of accidental restart., to further prevent the risk of accidental restart. 4-1.
  • Page 15 Emergency procedures 5. Use the following procedure to remove the service interlock connector and disable the high voltage battery: a) If the Service Interlock cannot be a) Remove the service interlock connector disconnected, cut the wire attached the (A) located at the engine room right yellow warning label.
  • Page 16: Extraction Operations

    Emergency procedures Extrication Operations The extrication operations for the SANTAFE Hybrid are similar to the conventional vehicle. However, the first responder should pay special attention when they extract occupants in the vehicle. Before extrication operations, the first responders should carry out “Initial Response: Identify, Immobilize and Disable”...
  • Page 17 Emergency procedures Extrication procedure When responding to an incident involving a SANTAFE Hybrid, we recommend that the first responders follow their organization’s standard operating procedures for assessing and dealing with vehicle emergencies. When the first responders cut the vehicle, they should always pay special attention to airbag system, orange colored high voltage cables and other high voltage components as below image to avoid damage to parts which may increase the risks of explosion.
  • Page 18: Submersion

    Emergency procedures Submersion Some emergency responses can involve a submerged vehicle. A SANTAFE Hybrid that is submerged does not have high-voltage component on the vehicle’s body or framework. It is safe to touch the vehicle’s body or framework if there is no severe damage to the vehicle, whether it is in water or on land.
  • Page 19: Vehicle Fire

    Vehicle Fire After Initial Emergency Response Procedures have been applied, Firefighting Procedures may begin. Hyundai recommends that each response team follow their own department’s standard operating procedures for fighting vehicle fires in combination with the SANTAFE Hybrid specific details that are covered in this section.
  • Page 20: High-Voltage Battery Damage And Fluid Leaks

    Emergency procedures High-Voltage Battery Damage and Fluid Leaks The HV Battery assembly is enclosed in a sturdy metal case that is rigidly mounted to structural components of the vehicle. This construction helps prevent damage to the HV Battery assembly even in severe crashes. This section provides emergency responders with information regarding how to mitigate the severity of a damaged HV Battery assembly or gel electrolyte spill, however unlikely that might be.
  • Page 21: Roadside Assistance

    When towing SANTAFE Hybrid vehicle, all wheels should be off the ground and not in contact with the road. If emergency towing is necessary, we recommend having it done by an authorized Hyundai dealer or a commercial tow-truck service. The use of wheel dollies or flatbed is recommended.
  • Page 22: To Jump Start The Car

    Roadside Assistance To Jump Start the Car Jump Starting If the 12V battery is over discharged to a point that the reset does not work, try to jump-start the vehicle. 1. Position the vehicles close enough that the jumper cables will reach, but do not allow the vehicles to touch.
  • Page 23 Roadside Assistance 4. Connect the jumper cables in the exact sequence shown in the illustration. First connect one jumper cable to the red, positive (+) jumper terminal of your vehicle (1). 5. Connect the other end of the jumper cable to the red, positive (+) battery/jumper terminal of the assisting vehicle (2).

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