Troubleshooting - Sony DWR-S03D Operating Instructions Manual

Troubleshooting

If you encounter a problem using this receiver, use the following checklist to find a solution. For any problems with the
transmitter or adapter, refer to the operating instructions supplied with the respective device. If the problem persists,
consult your Sony dealer.
Symptom Meanings
The receiver does Correctly insert the connected device.
not turn on.
There is no sound. The channel setting on the transmitter is different
from that on the receiver.
The transmitter is turned off.
The setting of the encrypted transmission function
on the receiver is different from that on the
transmitter.
When the receiver is attached through the optional
DWA-01D/F01D wireless adapter, the setting of the
sync signal is not appropriate.
The audio codec mode settings on the receiver and
transmitter do not match.
The Audio Output setting is incorrect when a
DWA-SLAU1 is attached.
The sound is weak. The attenuation level on the transmitter is too high.
The AES/EBU reference output level is set to –36
dBFS LINEAR.
There is distortion The attenuation level of the transmitter is zero or too
in the sound. low.
A LINE level signal is being input while the input
level of the transmitter set to MIC.
Encrypted The software version of the transmitter is not
transmission does suitable for use with this receiver.
not function when
using a USB
connection.
There is sound The RF indicator lights up even when the transmitter
interruption or is turned off.
noise.
Two or more transmitters are set to the same
channel.
The channel is not set within the same channel
group.
Remedy
Insert the receiver until it is firmly and completely in,
and then secure it with the mounting screws.
Use the same channel setting on both the
transmitter and receiver.
Check the power supply or battery of the transmitter.
Confirm that the setting of the encrypted
transmission function is the same on both the
transmitter and the receiver.
Using the sync signal selection (SYNC SOURCE)
function, set the sync signal to INTERNAL.
When an external sync signal is used, confirm the
connection of the sync signal, and set to AUTO or
EXTERNAL.
Configure the same audio codec mode setting for
both the receiver and transmitter.
Set Audio Output so that the receiver output format
and the input format of the connected device match.
Set the attenuator on the transmitter to an
appropriate level.
Set the reference output level according to the use
(see page 13).
The input level of the transmitter is extremely high.
Adjust the attenuation level on the transmitter so
that there is no distortion to the sound.
Refer to the operating instructions supplied with the
transmitter and set the input level to LINE.
Refer to the transmitter software compatibility table,
and confirm whether the software version of the
transmitter is suitable for use with this receiver (see
page 24). If it is not suitable, software update is
necessary. Contact your Sony service
representative.
Jamming radio waves are being received. Set the
channel whose RF indicator on the receiver does
not light up, and then set that same channel on the
transmitter. When two or more transmitters are
being used, change to another channel group that is
unaffected by jamming radio waves. When doing
this, the clear channel scan function is useful.
It is not possible to use two or more transmitters that
are set to the same channel. Refer to the Sony
digital wireless frequency lists and reset the
transmitter channel.
The channel plan of the receiver use is set so that
no signal interference occurs when two or more
transmitters are used simultaneously. Set each
transmitter to a different channel within the same
channel group.
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