Mazda CX-9 2019 Owner's Manual page 472

Interior Features
Audio Set
Symptom
Pairing cannot be performed again
Unable to perform pairing
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
Does not connect automatically
when starting the engine
*
1 Setting which detects the existence of a device external to the Bluetooth
5-82
Cause
The pairing information paired to
®
the Bluetooth unit or device is not
recognized correctly.
®
The Bluetooth function and the
Find Mode/Visible setting
device may turn off automatically
after a period of time has elapsed
depending on the device.
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.
The pairing information is updated
when the device OS is updated.
Solution method
Perform pairing using the following
procedure:
1. Delete the applicable Blue‐
®
tooth device on the Mazda
Connect.
2. Delete "Mazda" from the Blue‐
®
tooth search screen of the
Bluetooth
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
turn it back on. If pairing is still not
possible after this, contact an Au‐
thorized Mazda Dealer or Mazda
®
Bluetooth
Service.
Check whether the Bluetooth
*1
on the
tion and the Find Mode/Visible set‐
*1
ting on the device are turned on
and pairing or reconnect.
Move the device to a location in
which radio wave interference is
less likely to occur.
Perform pairing using the following
procedure:
1. Delete the applicable Blue‐
®
tooth device on the Mazda
Connect.
2. Delete "Mazda" from the Blue‐
®
tooth search screen of the
Bluetooth
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
turn it back on. If pairing is still not
possible after this, contact an Au‐
thorized Mazda Dealer or Mazda
®
Bluetooth
Service.
®
unit.
®
device.
®
device once, then
Hands-Free Customer
®
func‐
®
device.
®
device once, then
Hands-Free Customer