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Monitoring the
LEDs
The following table identifies how to identify possible causes and
solutions to problems that can be identified by viewing the OfficeConnect
Gateway LEDs.
OfficeConnect Gateway base units
LED
LED State
POWER
LED not lit (green).
ALERT
LED remains lit (red).
ALERT LED continues
to flash.
10/100/Data
10/100/Data LEDs do
not remain lit.
DSL STATUS
DSL STATUS LEDs are
(Link/Data)
off (not illuminated)
Monitoring the LEDs
Possible Cause
Solution
Power not
Check that the
available.
power cable is fully
plugged into an
active power outlet,
and also into the
power inlet on the
rear panel of the
OfficeConnect
Gateway.
An internal failure. Notify your Service
Provider or reseller.
Self test failure or
Power cycle the
OfficeConnect
OfficeConnect
Gateway is in
Gateway. If the
firmware
ALERT LED continues
download mode.
to flash, the
OfficeConnect
Gateway has failed
the self test. Contact
your Service Provider
or network supplier.
Problem with your
If no LEDs flash,
computer or
make sure that your
application
computer is turned
software or
on and operational.
OfficeConnect
Make sure your
Gateway line.
OfficeConnect
Gateway line is
operational.
DSL cable is not
Check the DSL cable
securely
connection and
connected.
make sure it is
inserted properly on
the back of the
OfficeConnect
Gateway. Also, your
computer should be
turned on and your
network software
should be running.
12-3
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