To set the default call forwarding:
1 Log in to NBX NetSet > User Information > Call Forward Default.
2 Select your choice for the Number of rings before forwarding a call.
3 Select a call coverage point:
If you select Forward to voicemail box, the caller can leave a
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message.
If you select Forward to phone number, enter that extension or
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external phone number in the box.
The number that you choose may be limited by your call permissions. To
view your permissions, see NBX NetSet > User Information >
Call Permissions.
The check box below Forward to phone number specifies where
you want to forward calls that are not answered at the internal
extension that you specified as the Forward phone number.
If you check the box, calls that are not answered at the number you
forward them to are passed on to your choice of:
User Voicemail — Your voicemail box
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Default Menu — The default automated attendant, usually
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extension 500
Voicemail — The default system voicemail, usually extension 501
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If you leave the box unchecked, calls that are unanswered at the
number you forward them to are passed on to the destination
specified for that number. This setting can result in having your calls
forwarded to another person's voicemail or to a loop of forwarding
where the call is not answered.
If you select Automated Attendant, you can choose to forward calls
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to your choice of:
Default Menu — The default automated attendant, usually
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extension 500
Voicemail — The default system voicemail, usually extension 501
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If you select Disconnect (no forwarding), the system disconnects an
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incoming call if it is not answered after the specified number of rings.
4 Click Apply, and then click OK.
Forwarding Incoming Calls
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