Contacting Toshiba - Toshiba PH3064U-1EXB User Manual

Try the following before you contact Toshiba:
Review the troubleshooting information in your operating
system documentation.
If your hardware device is not working, consult the user
manual that came with the device for troubleshooting tips.
If the problem occurs while you are running a program, consult
the program's documentation for troubleshooting suggestions.
Contact the software company's technical support group for
their assistance.
For the number of a Toshiba dealer near you, see "Toshiba voice
contact" in this section.

Contacting Toshiba

If you still need help, Toshiba offers a variety of resources to help you.
Toshiba's Technical Support Web site
For technical support and for other product information, be sure to
regularly check the Toshiba Web site at pcsupport.toshiba.com.
In Canada, please visit www.toshiba.ca/support.
Toshiba voice contact
Before calling Toshiba, make sure you have:
Your drive's serial number
The computer and any optional devices related to the problem
Backup copies of your Windows
other preloaded software on your choice of media
Name and version of the program involved in the problem
along with its installation media
Information about what you were doing when the problem
occurred
Exact error messages and when they occurred
For technical support, call the Toshiba Customer Support Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
In Canada at (800) 663-0378
If you need further assistance
®
operating system and all
29