Brother P-touch Pro PT-H111 User Manual page 15

What to do when
Problem
The display • Check that the batteries are
remains correctly installed. Refer to the
blank after Installing Power Supply and
you have Tape Cassette section.
turned on
• The batteries may be weak.
the P-touch
Replace them.
Pro label
• Check that the AD-24 Adapter is
maker.
correctly connected.
When the
label is
Refer to the Setting Margins
printed,
section in this guide and select
there is too
much [Half] , [Narrow] or [Chain
margin
Print] to have smaller margins for
(space) on
your tape.
both sides
of the text.
The P-touch
• Check that the Tape Cassette is
Pro label
maker does
inserted correctly.
not print, or
• If the Tape Cassette is empty,
the printed
replace it.
characters
• Check that the Tape Cassette
are not
formed
Cover is closed correctly.
properly.
The setting • The batteries may be weak.
has cleared Replace them.
on its own.
• When power is disconnected for
more than three minutes, all text
and formats in the display settings
are cleared.
A blank There may be some dust on the Print
horizontal Head. Remove the Tape Cassette
line appears and use a dry cotton swab to gently
through the wipe the Print Head with an up-and-
printed down motion. Refer to the Installing
tape. Power Supply and Tape Cassette
section in this guide for the Print
Head location.
Solution Problem
The P-touch
Pro label
maker has
"locked up"
(i.e., nothing
happens Refer to the Resetting the P-touch
when a key Pro Label Maker section in this
is pressed, guide.
even though
the P-touch
Pro label
maker is
on.)
The power • The batteries may be weak.
turns off Replace them.
when you
• Check that the batteries are
try to print.
correctly inserted.
• The wrong AC Adapter is used. We
recommend using the AD-24
Adapter.
The tape • Check that the end of the tape
does not
feeds under the tape guides. Refer
feed
to the Installing Power Supply
properly or
and Tape Cassette section in this
the tape
guide for an example.
gets stuck
inside the
• The Cutter Lever is pressed while
P-touch Pro
printing. Do not touch the Cutter
label maker.
Lever during printing.
To change
Refer to the Initial Settings section
language
in this guide.
setting.
Solution