Toshiba 42HL117 Owner's Manual page 62

Your TV remote control may not operate certain features
•
on your external device. Refer to the owner's manual for
your other device to determine its available features. If
your TV remote control does not operate a specific
feature on another device, use the remote control that
came with the device (- pages 23–27).
If the TV still does not act as expected, use the Reset
•
Factory Defaults procedure (- page 34).
Channel tuning problems
Make sure the remote control is set to the correct device
•
mode (- page 22).
The channel may have been erased from the channel
•
memory by the Channel Add/Delete feature. Add the
channel to the channel memory (- page 31).
• The channel may be blocked by the Channels Block
feature. Unblock the channel (- page 51).
• If you are unable to tune digital channels, check the
antenna configuration (- page 30). If you are still
unable to tune digital channels, clear all channels from
the channel list (- page 32) and reprogram channels
into the channel memory (- page 31). If you are still
unable to tune digital channels, use the Reset Factory
Defaults procedure (- page 34). Also see "TV stops
responding to controls" and "Other problems"
(- page 61).
Closed caption problems
If the program or video you selected is not closed-
•
captioned, no captions will display (- page 45).
If text is not available, a black rectangle may appear.
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If this happens, turn off the closed caption feature (-
page 45).
A closed-caption signal may not display correctly in the
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following situations: a) when a videotape has been
dubbed; b) when the signal reception is weak; or c) when
the signal reception is nonstandard (- page 45).
Rating blocking (V-Chip) problems
• If you forget your PIN code: While the PIN code entering
screen is displayed, press E four times within 5
seconds. The PIN code you previously stored will be
cleared (- page 49).
• The V-Chip feature is available for the U.S. V-Chip
system only (- page 50).
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Chapter 8: Troubleshooting