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Tecra A6 Series ® User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 202 in this guide.
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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
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Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's parallel port, monitor port, USB port, PS/2 port port and microphone jack.
Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
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provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm...
USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. In normal operating configuration, the LCD in the upright position, the distance between the antenna and the user should not be less than 20 cm.
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documentation that comes with the product. This device complies with the following radio frequency and safety standards. Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
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EU Declaration of Conformity TOSHIBA declares, that the product: PLU10* conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe, Hammfelddamm 8, 41460 Neuss, Germany. VCCI Class B Information...
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2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
The interference range of this equipment is less than 40m. 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-13-1100...
The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module into other device. ❖ 5.17 GHz to 5.23 GHz for indoor use only. Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer.
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Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
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802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Europe - Restrictions for use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Lichtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK...
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❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. ❖ This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands.
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802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.
Bluetooth Wireless Technology Interoperability ® Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group.
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA PC product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for more information.
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
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2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
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This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-13-1100 Direct Dial: 03-3457-5916...
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Multi-drive or any other optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
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Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
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TouchPad is a trademark of Synaptics, Inc. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Keeping yourself comfortable ...41 Precautions...41 Important information on your computer’s Setting up your computer ...44 Setting up your software...45 Registering your computer with Toshiba ...46 Adding optional external devices...47 Connecting to a power source ...48 Charging the main battery...52 cooling fan ...44...
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Using the computer for the first time ...53 Opening the display panel ...53 Your computer’s features and specifications ...54 Turning on the power...55 Adding memory (optional) ...56 Installing a memory module ...56 Removing a memory module...62 Hard Drive Recovery Utilities ...64 Creating Recovery CDs/DVDs ...65 Hard Disk Drive Recovery using the recovery partition...67...
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Contents Using and configuring Hibernation mode ...91 Using and configuring Standby mode...93 Closing the display panel ...95 Caring for your computer...95 Cleaning the computer ...95 Moving the computer...96 Using a computer lock ...96 Chapter 2: Learning the Basics... 98 Computing tips ...98 Using the keyboard ...100 Character keys ...100 Making your keyboard emulate a full-size...
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Removing a disc with the computer off ...119 Caring for CD or DVD Discs ...120 Backing up your work ...120 Restoring your work ...121 Toshiba’s online resources ...121 Chapter 3: Mobile Computing...122 Toshiba’s energy-saver design...122 Running the computer on battery power ...122 Battery Notice ...123...
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Contents Chapter 4: Exploring Your Computer’s Features...142 Exploring the desktop ...142 Finding your way around the desktop ...143 Setting up for communications...145 Connecting the modem to a telephone line ...147 Connecting your computer to a network ...147 An overview of using the Internet ...150 The Internet ...150 The World Wide Web ...150 Internet Service Providers...151...
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Chapter 5: Toshiba Utilities...164 TOSHIBA Assist ...165 Connect...166 Secure...166 Protect & Fix ...166 Optimize...166 TOSHIBA Application Installer...167 Using a supervisor password...168 Setting a supervisor password...168 Deleting a supervisor password...170 Setting user passwords ...170 Using an instant password...171 Setting a user password ...171 Disabling a user password...172...
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Contents The Power-on Security ...193 Control Center...194 Fingerprint utility limitations ...196 Password Bank ...196 Care and maintenance of your fingerprint Fingerprint sensor limitations ...201 Chapter 6: If Something Goes Wrong... 202 Problems that are easy to fix ...202 Problems when you turn on the computer...204 The Windows working...206 Using Startup options to fix problems ...207...
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Develop good computing habits ...235 Data and system configuration backup in If you need further assistance...242 Before you contact Toshiba ...242 Contacting Toshiba ...243 Other Toshiba Internet Web sites...244 Toshiba’s worldwide offices...244 Appendix A: Hot Keys... 246 Volume Mute ...246 Password security ...247...
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Contents Quick Connect...273 Using the Automatic Switch...276 Semi-Automatic Switch Feature ...276 Appendix C: Power Cord/Cable Connectors...278 Glossary...279 Index...294...
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you Certain Microsoft NOTE computer may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES.
Toshiba's Web site at While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/ component/options availability are all subject to change without notice.
Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Other documentation Your computer comes with the following documentation: ❖ An electronic version of the user’s guide. ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com.
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page 202.
Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
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Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury. If any of these eventualities should accidentally occur, immediately: 1.
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Some PC Cards can become hot with prolonged use. Overheating of a PC Card can result in errors or instability in its operation. Before you remove a PC Card, always wait for it to cool. You could get burned removing a hot PC Card. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer.
Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. The cooling fan may be located on the bottom of the computer. To prevent possible overheating of the CPU, make sure the air intake on the cooling fan is not blocked.
To register your computer online or to sign up for an Internet account, you must either connect the built-in modem to a telephone line or establish a Local Area Network (LAN) connection. See page 145. Setting up your software NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.
Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your product. Product registration can be completed during the initial start up process of your computer.
Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See software” on page After starting your computer for the first time you may want ❖ Add more memory (see page ❖ Connect a mouse (see ❖...
As a general safety precaution, avoid touching any metal parts. Always use the Toshiba AC adapter that was provided with your computer, or use Toshiba recommended alternate models to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adapter could cause fire or damage to the computer, possibly resulting in serious injury.
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AC adapter Sample power cord/cable and AC adapter To connect AC power to the computer: Connect the power cord/cable to the AC adapter. Sample connecting the power cord/cable to the AC adapter Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
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Getting Started Connecting to a power source Connecting the AC adapter to the computer Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green. Never tamper with the cord/cable or plug; never splice or alter a cord/cable;...
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The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adapter connected) ❖ Glows green when the main battery is fully charged ❖ Is unlit when the main battery has discharged, the battery is not charging, or the AC adapter is not plugged into the computer or AC outlet ❖...
Getting Started Charging the main battery Charging the main battery Your computer came with its battery already installed. Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source for at least three hours with the computer turned off.
Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the latch on the center of the display panel. Slide the latch and raise the display panel.
Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your PC. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology.
Turning on the power To turn on the computer: Make sure any external devices (such as the AC adapter, if you plan to use AC power rather than battery power) are properly connected and ready. Check to ensure that all drives are empty. Press and hold the power button in until the power button and the on/off light on the system indicator panel glow green—about one second.
For more information on memory options, check the accessories information that came with your computer, or visit accessories.toshiba.com. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See software” on page Installing a memory module The main memory module is under your notebook’s keyboard.
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To avoid damaging the computer’s screws, use a standard Phillips No. 1 screwdriver that is in good condition. Installing a memory module with the computer’s power on may damage the computer, the module, or both. The computer has one memory module slot. You can install one memory module.
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Getting Started Adding memory (optional) Sample locating the memory module slot cover Using a standard Phillips No. 1 screwdriver, unscrew the screw that secures the memory module slot cover. Front of computer Unscrewing the memory module slot cover Remove the memory slot cover. Place the cover in a safe place so that you can retrieve it later.
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Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. To avoid damaging the memory module, be careful not to touch its pin connector on the side you insert into the computer.
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Getting Started Adding memory (optional) Hold the memory module by its edges so that the gold connector bar faces the slot, at a slight angle to the socket. clip Sample inserting the memory module into the socket Check that the module is inserted completely into the socket and lined up squarely with the socket clips.
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Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. The clips on either side of the memory module snap into place when the memory module is properly inserted. Replace the memory module slot cover and tighten the screw.
Getting Started Adding memory (optional) Removing a memory module If you need to remove a memory module: Complete steps page 56 module slot cover. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.
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Sample removing the memory module Replace the memory module slot cover and tighten the screw. Re-insert the main battery. For more information on inserting the main battery, see battery” on page Turn the computer right side up. Reconnect the cables. Restart the computer.
Getting Started Hard Drive Recovery Utilities If the computer does not recognize the memory configuration, turn off the computer, remove the memory slot cover, and check that the module is inserted completely into the socket and lined up squarely with the socket clips. Hard Drive Recovery Utilities Your computer has been configured with a hard disk partition to allow you to recover your hard disk drive or reinstall...
TOSHIBA Customer Support to obtain the Recovery media for your system. The Toshiba Global Support Centre in the United States is (800) 457-7777, outside the United States it is (949) 859-4273. To create recovery CDs/DVDs: Double-click the Recovery Disc Creator icon on the Windows desktop.
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Getting Started Hard Drive Recovery Utilities Sample Recovery Disc Creator screen Select the items you want to copy by clicking the check box next to the item’s Name – recovery files, applications (original bundled drivers and applications), or both the recovery files and applications.
Make sure the computer is turned off. Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the TOSHIBA Recovery Wizard screen displays. Sample TOSHIBA Recovery Wizard screen Getting Started...
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Be sure to save your work first. On the TOSHIBA Recovery Wizard screen, select Recovery of Factory Default Software, then click Next. The Recovery of Factory Default Software screen appears.
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The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the TOSHIBA Recovery Wizard screen, select Erase the hard disk, then click Next. The next screen lists the two methods you can choose: ❖...
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To recover only your C: drive: Press 2 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. A confirmation message appears, reminding you that all information on the C: drive will be lost during the recovery process.
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Be sure to save your work first. To resize and recover your C: drive: Press 3 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. A confirmation message appears, reminding you that all partitions will be reformatted and all information will be lost during the recovery process.
The boot menu appears. Using the arrow keys, select the CD/DVD option and press Enter Sample TOSHIBA HDD Recovery Utility screen Recovering the original factory image (recommended) Recovering a hard disk drive to its factory default setting deletes all partitions on the hard disk drive and your information will be lost.
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To recover only your C: drive: Press 2 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. A confirmation message appears, reminding you that all information on the C: drive will be lost during the recovery process.
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To recover your C: drive without the recovery partition: Press 3 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. A confirmation message appears, reminding you that all partitions will be reformatted and all data will be lost during the recovery process.
Deleting the Hard Disk Recovery Utility You can delete the HDD recovery partition without losing your data. Click Start, All Programs, Hard Disk Recovery Utilities, then Delete Hard Disk Recovery Partition. The Delete Hard Disk Recovery Utility warning screen displays. Sample Delete Hard Disk Recovery Utility screen Click OK to continue.
Getting Started Using the TouchPad™ Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the Toshiba Application Installer icon on the Windows desktop.
❖ To move it to the left side, slide your finger from right to left. Because the TouchPad is much smaller than the display NOTE screen, moving your cursor across the screen often means having to move your finger several times across the TouchPad in the preferred direction.
Getting Started Using the TouchPad™ Disabling or enabling the TouchPad The TouchPad is enabled by default. The combination enables/disables the Touchpad. You can also use the following steps to enable/disable TouchPad setting: Click Start, and then Control Panel. The Control Panel window appears. Click Printers and Other Hardware.
Close the Printers and Other Hardware window. Close the Control Panel window. You can also use a hot key to disable or enable the TouchPad. See page 252. Using external display devices Your computer comes with a built-in LCD display, but you can also connect an external display device to the available video ports: ❖...
Getting Started Using external display devices Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. The quickest way to change the display output settings is to use the display hot key ( Press While holding down...
Release the TECHNICAL NOTE: You can also change these settings using the Display Properties Box. Set the option for the video controller by clicking Start, then Control Panel, Appearance and Themes, and then Display. Choose the Settings tab, click the Advanced button, select Display Device, select the applicable Monitor type, and click Apply or OK.
USB port on your computer, or a PS2 or serial mouse to an optional Advanced Port Replicator III. See your Toshiba sales representative for more information. After logging on to your system, the mouse cursor may move NOTE to the upper-right side of the screen.
If your printer supports Plug and Play, your computer will automatically recognize the printer; the printer is then ready for use. Refer to your printer documentation for further instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug and Play, you can set up the printer as described in To connect a USB printer to your computer:...
Getting Started Connecting an optional external diskette drive Sample Add Printer Wizard Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5- inch diskettes.
Connecting external speakers or headphones Sample connecting an optional external USB diskette drive Connecting external speakers or headphones To attach an external stereo output device: Locate the headphone jack on the front of the computer. Using any necessary adapters, plug the cable from the external audio device into the headphone jack.
Getting Started Turning off the computer Turning off the computer Pressing the power button before shutting down the Windows work. Make sure the system indicator panel’s disk light and the drive-in-use light are off. If you turn off the power while a disk is being accessed, you may lose data or damage the disk and/ or drive.
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commands to save your system settings so that, when you turn on the computer again, you will automatically return to where you left off. TECHNICAL NOTE: Before using any of these options to shut down or turn off your computer, save your files and make sure the disk activity lights are off.
Getting Started Turning off the computer For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page Standby mode The Standby command places the computer into a power- saving mode. Standby holds the current state of the computer in system memory (RAM) so that, when you restart the computer, you can continue working from where you left off.
Using the Turn Off Computer or Shut Down commands Depending on the operating system installed, use the following steps to turn off your computer. Turn Off For Windows Professional or Windows domain server, follow these steps to turn off the computer: Click Start, select Turn off computer.
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To use this method, you first need to activate it using Toshiba’s Power Saver utility. Click Start, Control Panel, then click Performance and Maintenance. Click the Toshiba Power Saver icon. Click on the Setup Action tab. Sample setup action settings screen Select the options you want from the drop-down lists.
Click OK. For more information about the Power Saver utility, see NOTE “TOSHIBA Power Saver” on page Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set.
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To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, then click Performance and Maintenance. Click the Toshiba Power Saver icon. Click the Setup Action tab. Select Hibernation for the options you want. ❖...
Getting Started Turning off the computer Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the on/off light glows green.
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To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, then click Performance and Maintenance. Click the Toshiba Power Saver icon. Click the Setup Action tab. Select Standby for the options you want. ❖...
Starting again from Standby mode To start up the computer from Standby mode, press the power button until the on/off light glows green. The computer returns to the screen(s) you were using. If you place the computer in Standby mode by closing the display panel, you can start it again by opening the display panel.
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. Sample computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
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Pass the locking end through the loop. Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. Sample locking the computer Getting Started Using a computer lock...
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
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❖ Before turning off the computer, use the Turn off computer command or Standby command. See “Toshiba’s online resources” on page 121 about Standby. The Windows NOTE your desktop setup, during its shutdown procedure. If you do not let the Windows details such as new icon positions may be lost.
Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows the functionality of a full-size keyboard. Sample keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖...
Making your keyboard emulate a full-size keyboard Although your computer’s keyboard layout is compatible with a standard full-size keyboard, it has fewer keys. A standard full-size keyboard has two editing keys; cursor positioning keys; and a numeric keypad. Pressing the of the specially marked keys allows you to emulate a full-size keyboard.
Learning the Basics Using the keyboard Function keys The function keys (not to be confused with the 12 keys at the top of the keyboard. Sample function keys through programmed functions when pressed. Used in combination with the specific functions on the computer. For example, off the TouchPad.
Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard. Sample numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front are the...
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Learning the Basics Using the keyboard To use the cursor control keys when the numeric overlay is ❖ Press and hold down overlay keys. ❖ To return to the numeric overlay, release To disable the numeric overlay, hold down the press again.
Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use My Computer or Windows If you prefer to open the program first, you have four options. You can: ❖...
Learning the Basics Starting a program Starting a program from Windows If a program is not listed in the Programs menu, you can start it from Windows view of your computer’s contents as a hierarchy or “tree.” You can easily see the content of each drive and folder on your computer.
Starting a program from the Run dialog box This example uses the Run command to start WordPad: Click Start, then click Run. The Run dialog box appears. Sample Run dialog box In the Run dialog box: ❖ If you know the program’s location, type the command line.
Learning the Basics Saving your work Saving your work Before you turn off the computer, save your work on the hard disk drive or diskette/CD. This is one of the most important rules of computing. TECHNICAL NOTE: Save your data even when you are using the Standby command, in case the main battery discharges before you return to work.
Choose the drive and folder where you want your file to be stored. Type a file name, then click Save. HINT: To make another copy of the file you are currently working with, choose Save As from the File menu and give the new file a different name.
Learning the Basics Printing your work Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft with a .doc extension. Any file name with an extension of “.doc”...
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To print a file: If your printer is not on, turn it on now. Open the File menu of your Windows Print. The program displays a Print dialog box. Sample Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print.
Learning the Basics Using the CD-RW/DVD-ROM or multi-function drive Using the CD-RW/DVD-ROM or multi-function drive Optical storage has become the preferred medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that are not available on any other video platform.
Using the CD-RW/DVD-ROM or multi-function drive CD-RW/DVD-ROM or multi-function drive components The CD-RW/DVD-ROM or multi-function drive is located on the right side of the computer. Your CD-RW/DVD-ROM or multi-function drive may look like this: Drive in-use indicator light Eject button Manual eject hole Sample drive Drive in-use indicator light—Indicates when the drive is in...
Learning the Basics Using the CD-RW/DVD-ROM or multi-function drive Inserting a compact disc To insert a compact disc into the drive: Make sure the computer is turned on. Make sure the in-use indicator light is off. Press the drive’s eject button. The disc tray slides partially out of the drive (about 1 inch).
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If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Learning the Basics Using the CD-RW/DVD-ROM or multi-function drive Playing an audio CD Insert an audio CD and close the disc tray. If the computer is turned on, Windows Media and the CD begins to play. You can use the Windows Media Player program to control the CD.
Using the CD-RW/DVD-ROM or multi-function drive ❖ To play the CD or to pause, click the Play/pause button. ❖ To stop the CD, click the Stop button. Before putting on headphones to listen to an audio CD, turn the volume dial down. Do not set the volume too high when using the headphones.
PCs or optical media players. These problems are not due to any defect in your Toshiba PC or optical drive. Please refer to your PC's product specification for listing of specific format compatibilities.
Using the CD-RW/DVD-ROM or multi-function drive Removing a disc with the computer on To remove a compact disc (CD or DVD) with the computer turned on: Press the eject button on the drive. Do not press the eject button while the in-use indicator light is glowing.
Learning the Basics Backing up your work Caring for CD or DVD Discs ❖ Store your discs in their original containers to protect them from scratches and keep them clean. ❖ Do not bend a disc or place heavy objects on top of it. ❖...
Make sure the backup version is the one you want before overwriting the existing file. Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Many of these energy-saving features have been set by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. See "Detailed Specs" for specific battery measurement test. Recharge time varies depending on usage. Battery may not charge while the computer is consuming full power.
Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Global Support Centre.
Doing so may reduce the potential charge of the battery. Use only battery chargers designed to work with your notebook computer. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com. Battery charge time may vary depending on the applications, NOTE power management settings, and features used.
Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The main battery charges whether the computer is on or off. TECHNICAL NOTE: When your computer is using all of the power provided by the AC adapter to run applications, features, and devices, the recharging of the battery cannot occur.
Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer’s configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off.
Mobile Computing Monitoring main battery power The computer can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored. Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge: ❖...
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If the AC power light flashes amber during charging, NOTE either the battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. See page 135 HINT: Be careful not to confuse the battery light ( off light ( keyboard).
Click Start, Control Panel, Performance and Maintenance, and then Toshiba Power Saver. The TOSHIBA Power Saver Properties window appears. Sample TOSHIBA Power Saver Properties The remaining battery charge is indicated on the left side of the dialog box.
TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
To change the default alarm settings: Click Start, Control Panel, Performance and Maintenance, and then Toshiba Power Saver. The TOSHIBA Power Saver Properties window appears. Click the Setup Action tab. Configure the Alarm settings to suit your needs. Conserving battery power...
Toshiba has combined these options into preset Power Profiles. Using one of these profiles lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.
Release the The pop-up window disappears. You are now in the selected mode. For more information on setting the battery Power Profile, “TOSHIBA Power Saver” on page simultaneously to display the Power Profile key. , press until you select the...
Changing the main battery Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or fire, and could also damage the battery pack. Never expose a battery pack to abnormal shock, vibration or pressure.
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Mobile Computing Changing the main battery Slide the battery lock to unlock the battery release latch. Sample releasing the battery lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. Sample removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
❖ Do not expose the battery pack to fire. The battery pack could explode. Maximizing battery life To maximize the life of your battery pack: ❖ At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Mobile Computing Disposing of used batteries ❖ If you are not going to use the computer for more than eight hours, disconnect the AC adapter. ❖ Store spare battery packs in a cool dry place out of direct sunlight. Disposing of used batteries The life of a battery pack depends on usage.
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows programs, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, system tray, and background pattern. Icons Taskbar System tray Start button ® Sample Windows operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Exploring Your Computer’s Features Exploring the desktop The icons initially displayed on your system desktop include: Recycle Bin — Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. TECHNICAL NOTE: If you delete a file from a diskette, it does not go into the Recycle Bin.
Taskbar Each time you open a program, a button associated with that program appears on the taskbar. With some programs, a button appears on the taskbar for each document or window you open. You can use these buttons to quickly switch between the programs or windows.
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Exploring Your Computer’s Features Setting up for communications ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet There are many other ways to connect to the Internet in NOTE addition to those discussed in this section. For troubleshooting information related to this topic, see “Modem problems”...
To verify that the modem is set up properly, select the modem you wish to check, and then click Properties to bring up the dialog box with information specific to that modem. The Windows modem and displays identifying information reported by the modem.
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Exploring Your Computer’s Features Setting up for communications ❖ While you are at home or traveling, you need a dial-up connection. Ask your network administrator for the telephone number of the network. Setting up the connection To set up an office connection, consult your network administrator for network settings and additional considerations.
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Select the Do not use this device (disable) option from the Device usage drop-down. Click OK. Your LAN port is now disabled. To enable the Ethernet LAN port, repeat steps one through four. Select the Use this device (enable) check box, and click Disabling Wireless LAN Connectivity NOTE Wireless connectivity and some features may require you to...
Exploring Your Computer’s Features An overview of using the Internet An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖...
Internet Service Providers To connect a computer directly to the Internet, many people and businesses use an Internet Service Provider (ISP). An ISP is a company that has the equipment and the telecommunication lines necessary to maintain an Internet connection. You can connect to the Internet by using a telephone and modem or through other higher-speed communication methods such as Digital Subscriber Lines (DSL), cable, and...
Exploring Your Computer’s Features An overview of using the Internet If you are using your computer at the office, then you probably connect to the Internet through your company’s network. See your network administrator about connecting to the Internet. Surfing the Internet Once connected to the Internet, the Web browser displays a home page, for example, your ISP’s home page on the Internet or your company’s Web site home page.
❖ Internet news groups A news group is similar to a chat room, but instead of using a dedicated site to converse about a specialized subject with others in real-time, it uses a Web site as a clearinghouse where all the messages are placed, like a gigantic bulletin board.
Exploring Your Computer’s Features Exploring audio features Using a microphone Connect an external microphone to the computer. Click Start, point to All Programs, Accessories, Entertainment, then click Sound Recorder. Positioning Sample Sound Recorder screen Click the Record button. Speak normally into the microphone. When you have finished recording, click the Stop button.
Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. TECHNICAL NOTE: Use amplified speakers that require an external power source.
Exploring Your Computer’s Features Using the i.LINK® port Using the i.LINK Your computer is equipped with an i.LINK on the left side of the computer provides an extremely fast data transfer rate. In addition to high speed, the i.LINK isochronous data transfer (the delivery of data at a guaranteed rate.) This makes it ideal for devices that transfer high levels of data in real-time, such as video devices.
Inserting a PC Card Before you insert a PC Card, refer to the documentation that comes with the card to see if you need to do anything before you insert it. To insert a PC Card: Locate the PC Card slot on the left side of the computer. Insert the PC Card.
Exploring Your Computer’s Features Inserting and removing PC Cards Press the PC Card eject button once to extend it, and push it in to remove the PC Card. The PC Card ejects slightly from the slot. Grasp the edges of the PC Card and slide it out of the slot.
Using the Bridge Media Adapter Slot (Available on certain models) Your computer may be equipped with a Bridge Media Adapter Slot, which supports the use of Memory Stick Memory Stick MMC (MultiMedia Card), or xD-Picture Cards. This media can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc.
Exploring Your Computer’s Features Using the Bridge Media Adapter Slot Removing media Prepare the media for removal by right-clicking on the Safely Remove Hardware icon on the system tray and then selecting the card or device you want to remove. If the system is unable to prepare the media for safe removal, a message will tell you to try again later.
❖ Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com.. Connecting to a phone line Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
When you return to your desk, you can then connect to your network, print reports from your computer, or use a mouse instead of the Toshiba Dual Pointing Device. Connecting cables for each of these devices every time you return to the office is time-consuming and inconvenient.
For more information, see the accessories information package that comes with the device or visit accessories.toshiba.com. Using an Optional Advanced Port Replicator III with your computer If you purchase an optional Advanced Port Replicator III (APR III) (not shipped with your system), you can connect this device to your computer's expansion port.
Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to determine certain system details, set additional options, or change default options. This chapter describes the utilities supplied by Toshiba: ❖ TOSHIBA Assist ❖...
TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop.
Toshiba Utilities TOSHIBA Assist The TOSHIBA Assist offers four categories of features: ❖ Connect ❖ Secure ❖ Protect & Fix ❖ Optimize Connect The features available in this category are: ❖ ConfigFree™ ❖ Start Bluetooth ❖ Bluetooth Settings ❖ Bluetooth Local COM Settings ❖...
Fn-esse® ❖ TOSHIBA HW Setup TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the Toshiba Application Installer icon on the Windows desktop.
A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, Toshiba strongly recommends that you save your password in a location where you can later access it should you not remember it.
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To register a password for the power-on password functions: Click Start, All Programs, Toshiba, Utilities, then click Toshiba Assist. The TOSHIBA Assist window appears. On the left side, select Secure. Sample TOSHIBA Assist Security window Select the Supervisor Password icon.
Toshiba Utilities Setting user passwords Deleting a supervisor password To cancel the power-on password function: Click Start, All Programs, Toshiba, Utilities, then click Toshiba Assist. The TOSHIBA Assist window appears. On the left side, select Secure. Select the Supervisor Password icon.
Select your user name and enter your password, if any. Setting a user password To register a password for the power-on password functions: Click Start, All Programs, Toshiba, Utilities, then click Toshiba Assist. The TOSHIBA Assist window appears. On the left side, select Secure.
Toshiba Utilities PC Diagnostic Tool Disabling a user password To cancel the power-on password function: Click Start, All Programs, Toshiba, Utilities, then click Toshiba Assist. The TOSHIBA Assist window appears. On the left side, select Secure. Select the User Password icon.
Click Start Diagnostics when you are ready to begin the tests. TOSHIBA Power Saver The TOSHIBA Power Saver feature enables you to control your computer’s power usage, regardless of the source, and use the many preset power modes, or create one yourself.
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You can either use one of the preset modes or create and use your own customized profile. The preset profiles cannot be deleted. By changing the options that appear in the Toshiba Power Saver Properties window and clicking OK, you can reconfigure that function. Any options that you change become effective when you click either OK or Apply.
This utility is used to format SD cards used with the Bridge Media Adapter Slot. To access the SD Memory Card Format utility through the TOSHIBA Assist window, click Optimize on the left side of the window, then double-click the SD Memory Card Format icon.
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Toshiba Utilities SD Memory Card Format The SD Memory Card Format screen appears. Sample SD Memory Card Format screen To format an SD memory card: Select the drive corresponding to the SD memory card. Select the formatting option: ❖ Select Quick Format ❖...
Touchpad. You can also use the Mouse utility to change your TouchPad or mouse settings. To access the Mouse utility through the TOSHIBA Assist window, click Optimize on the left side of the window, then double-click the Mouse icon.
Toshiba Utilities TOSHIBA Mobile Extension TOSHIBA Mobile Extension To adjust the settings for docking or using the Slim SelectBay, use the TOSHIBA Mobile Extension Service Configuration. To use the TOSHIBA Mobile Extension Service Configuration: Click Start, then Control Panel, then Performance and Maintenance.
Windows Media Player ❖ Adobe Reader ❖ Icons on the desktop To access the zooming utility, click Start, All Programs, Toshiba, Utilities, then click Toshiba Zooming Utility. Toshiba Utilities TOSHIBA Zooming Utility 162. “Hot Keys” on page “Using an 246).
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Toshiba Utilities TOSHIBA Zooming Utility You can also access the utility through the TOSHIBA Assist window, by clicking Optimize on the left side of the window, then double-clicking the Zooming Utility icon. The TOSHIBA Zooming Utility Properties screen appears. Sample TOSHIBA Zooming Utility Properties screen Select the desired option(s), then click OK.
TOSHIBA Button Controls The TOSHIBA Button Controls allow you to customize the Toshiba Assist and Toshiba Presentation buttons. Those buttons are located just above the function keys at the top of the keyboard. You can access the utility through the TOSHIBA Assist window, by clicking Optimize on the left side of the window, then double-clicking the TOSHIBA Button Control icon.
To access the utility, double-click the icon in the task tray. You can also access the utility through the TOSHIBA Assist window, by clicking Optimize on the left side of the window, then double-clicking the CD/DVD Drive icon.
Starting Fn-esse Click Start, All Programs, Toshiba, Utilities, then click Fn-esse. You can also Access Fn-esse through the TOSHIBA Assist window, by Clicking Optimize on the left size of the window, and then double-clicking the Hotkey Assignment icon. Toshiba Utilities ®...
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Toshiba Utilities Fn-esse The Fn-esse keyboard appears. Sample Fn-esse window The keys are color-coded as follows: ❖ Available keys are dark gray with white letters. ❖ Assigned keys and keys associated with a popup list are shown on the Fn-esse keyboard in the selected color.
Using the pointing device, move the cursor over the desired key in the Fn-esse window and press the secondary button. The Assignment Type dialog box appears. Sample Fn-esse assignment type dialog box Toshiba Utilities ® Fn-esse key, then press plus...
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Toshiba Utilities Fn-esse Making a direct key assignment Select Direct... to display the Add/Edit Command dialog box. Enter the Description, Command Line, and Working Directory for the new Fn-esse key assignment, or click Browse to specify this information. Click OK.
Start menu, click Control Panel, then Printers and Other Hardware. Then click the Toshiba HW Setup icon. You can also access it from the TOSHIBA Assist screen by clicking Optimize on the left side, and then double-clicking TOSHIBA Hardware Settings.
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Toshiba Utilities TOSHIBA HW Setup Sample TOSHIBA HW Setup window The tabs represent various dialog boxes. They are: ❖ General—Allows you to view current BIOS, hard disk drive and memory settings ❖ Password—Allows you to set or reset a user password for the power-on process and for instant security ❖...
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LAN—Allows you to set networking functions. By changing any of the options that appear in the dialog boxes and clicking Apply, you can reconfigure that function. Any options that you change will become default settings when you restart your system. Toshiba Utilities TOSHIBA HW Setup...
Toshiba Utilities TOSHIBA Hotkey Utility TOSHIBA Hotkey Utility The TOSHIBA Hotkey utility allows you to receive a confirmation message when you use the Hotkey combination for Standby [ To activate: Click Start, All Programs, Toshiba, Utilities, then click the Hotkey utility.
During fingerprint enrollment, the system displays icons as prompts, notifications, and warnings. These icons and their meanings are as follows: ❖ Sensor ready—The sensor is waiting to read your fingerprint. Swipe your finger when you are ready. Toshiba Utilities Fingerprint Authentication Utility...
Toshiba Utilities Fingerprint Authentication Utility ❖ Sensor busy—Wait for the sensor to complete its operation. ❖ Problem with operation—The sensor could not read your fingerprint. Swipe your finger again. ❖ Operation succeeded—The sensor successfully read or verified your fingerprint. ❖...
Windows NOTE Your hardware must support Power-on security to use the single logon feature. You must have administrative privileges to change settings. Toshiba Utilities Fingerprint Authentication Utility ® logon password.
Toshiba Utilities Fingerprint Authentication Utility To enable power-on security single logon: Open the Control Center and go to Settings - System Settings. Select Logon. Check the Allow power-on security single sign-on check box. (Logon support must be enabled for this option to be accessible.)
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❖ Help icon—Displays this help. The help files in other languages (depending on your installation) are located in the mui subfolder of your installation folder. Toshiba Utilities...
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
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Replaying a registered Web page or dialog Biomenu can play back the stored logon and registration information for any stored Web site. To replay a registered Web page or dialog: Swipe your enrolled finger to display the Biomenu. Select Registered Sites. Toshiba Utilities...
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Toshiba Utilities Fingerprint Authentication Utility Select a page you want to display and replay, or simply verify your fingerprint if the page is already displayed. If you directly access a registered page from your browser without using the Biomenu’s Registered Sites option, Password Bank displays a hint that the page is registered and can be replayed.
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Sometimes a Web page may change or you may no longer use it and want to remove it. To delete an existing registration: Click the Settings topic in the Control Center. Click User Settings. Verify your fingerprint. Select Registrations. Select a registration. Click Delete. Toshiba Utilities...
Toshiba Utilities Fingerprint Authentication Utility Care and maintenance of your fingerprint sensor Follow these guidelines to avoid damage to the sensor and finger recognition problems. ❖ Do not touch the sensor if you have built-up static electricity. Before you touch the sensor, always touch a metal surface first to remove static electricity from your fingers.
Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition utility.
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter. Problems that are easy to fix Your program stops responding.
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Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
If Something Goes Wrong Problems when you turn on the computer To record the details: Click the Details button and select the text the operating system displays. The Details button displays information that the software manufacturer needs to help you solve your problem. Press Ctrl clipboard.
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Problems when you turn on the computer The computer starts but when you press a key nothing happens. Verify that the active program accepts text input. Try clicking your mouse on an area where you can type text, and try typing again.
If Something Goes Wrong The Windows® operating system is not working If you are running on battery power, it is recommended that you do not leave the computer in Standby mode for long periods of time. To charge the battery, leave the computer plugged into a live wall outlet for several hours.
The Windows® operating system is not working Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu.
If Something Goes Wrong The Windows® operating system is not working Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: modem speed, telephone line conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access.
The device most recently connected to the system is the one most likely to be causing a hardware conflict. If Something Goes Wrong Resolving a hardware conflict pcsupport.toshiba.com Help and Support to troubleshoot the problem...
If Something Goes Wrong Resolving a hardware conflict Resolving hardware conflicts on your own Computer components need resources to accomplish a task. A device, such as a disk drive or a modem, needs a channel to the computer’s Central Processing Unit (CPU). It also needs a direct channel to the computer’s memory to store information as it works.
If you install an older (legacy) device that the operating system cannot recognize, the operating system may have difficulty assigning resources to it. As a result, a hardware conflict can occur. Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖...
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If Something Goes Wrong Resolving a hardware conflict Disabling a device Open the Start menu, and click Control Panel, then click Performance and Maintenance. Click the Administrative Tools icon. Double-click Computer Management, then click Device Manager. Select the specific device from the device category. To expand a device category, double-click the category.
The operating system displays the Device Properties dialog box, which provides an array of tabs. They may include: ❖ The General tab, which provides basic information about the device. ❖ The Resource tab, which lists resources assigned to the monitor, optional external DVD drive, optional external diskette drive, and other power-using functions.
If Something Goes Wrong Resolving a hardware conflict Check for the error again. If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module.
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The battery may not be inserted correctly in the computer. Turn off the computer, remove the battery, clean the contacts with a soft dry cloth (if necessary) and replace the battery. “Removing the battery from the computer” on page The battery may be too hot or too cold to charge properly. If you think this is the probable cause, let the battery reach room temperature and try again.
This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com. current on the most recent software and hardware options for your computer, and for other product information.
Nothing happens when you press the keys on the external keyboard. You may have plugged the external keyboard in while the computer was turned on. Click Start, Shut Down or Turn off computer, and Restart the computer using the TouchPad on the internal keyboard.
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If Something Goes Wrong Resolving a hardware conflict ❖ Try adjusting the contrast and brightness controls on the external monitor. ❖ Press priority is not set for the built-in screen. The screen does not look right. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Properties.
Adjust the screen resolution and/or color quality. Click OK. The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.
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If Something Goes Wrong Resolving a hardware conflict Error-checking Run Error-checking, which analyzes the directories, files and File Allocation Table (FAT) on the disk and repairs any damage it finds: To run Error-checking: Click Start, then click My Computer. Right-click the drive you want to check. On the pop-up menu, click Properties.
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Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem.
If Something Goes Wrong Resolving a hardware conflict CD-RW/DVD-ROM or multi-function drive problems You cannot access a disc in the drive. Make sure the tray which holds the CD or DVD is closed properly. Press gently until it clicks into place. Open the tray and remove the disc.
Some discs run correctly but others do not. Check the type of disc you are using. The DVD drive supports the Digital Versatile Disc (DVD) formats DVD- ROM, DVD-R (read-only), plus CD-ROM, CD-R (read- only), and CD-RW (read-only). If the problem is with a data CD or DVD, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
If Something Goes Wrong Resolving a hardware conflict PC Card problems PC Cards (PCMCIA-compatible) include many types of devices, such as a removable hard disk, additional memory, or a pager. Most PC Card problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply.
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PC Card checklist ❖ Make sure the card is inserted properly into the slot. ❖ Make sure all cables are securely connected. ❖ Occasionally a defective PC Card slips through quality control. If another PCMCIA-equipped computer is available, try the card in that machine. If the card malfunctions again, it may be defective.
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If Something Goes Wrong Resolving a hardware conflict The computer stops working (hangs) when you insert a PC Card. The problem may be caused by an I/O (input/output) conflict between the PCMCIA socket and another device in the system. Use Device Manager to make sure each device has its own I/O base address.
A PC Card error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card’s documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems: The printer will not print.
The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system's V.92 modem, visit the Toshiba Web site at 146. pcsupport.toshiba.com...
To determine if your computer has an internal Wi-Fi adapter, NOTE check the device list in Device Manager (part of the Windows Control Panel). Some Toshiba models may have a Wi-Fi antenna switch even though they do not have an internal Wi-Fi adapter.
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If Something Goes Wrong Resolving a hardware conflict ❖ Check Control Panel's Device Manager to verify that the Wi-Fi adapter is recognized by Windows driver is loaded. Carefully note any error messages— these will be very helpful if you should confer with a support technician at a later time.
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❖ Use the PING command to verify a connection to the gateway at 192.168.1.1 (a default gateway for most wireless routers). ❖ Click Start, then click Run... ❖ Enter Cmd and press Enter. ❖ Enter PING 192.168.1.1 at the command prompt, and press Enter.
If Something Goes Wrong DVD operating problems The Windows XP wireless management facility does not work. If you are using an external Wi-Fi adapter (a PC Card, USB adapter, or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows XP wireless management facility, in which case you must use the adapter's management utility.
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“Checking device properties” on page instructions on using Device Manager to view the DVD properties. Check the Toshiba Web site for new information on DVD drives and their operation. A blank screen appears while watching a DVD movie or title.
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If Something Goes Wrong DVD operating problems DVD titles, games, or applications appear distorted. Having Stretch enabled when your video resolution is set to 640 x 480 or 800 x 600 can cause distortion. To disable Stretch, follow the instructions below: Right-click the Desktop, select Properties.
Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See “Computing tips”...
If Something Goes Wrong Develop good computing habits Your local computer store or book store sells a variety of self- help books you can use to supplement the information in the manuals. Data and system configuration backup in Windows XP Windows XP offers some easy-to-use features for backing up your Windows settings and your data –...
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Windows creates the Restore Point and automatically stamps it with the current date and time. Then, at a later time, you can re-establish your Windows configuration using the saved Restore Point. To do this: Click Start. Click Help and Support. Under Pick a Task, click Undo changes to your computer with System Restore.
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CDs, a relatively high-capacity storage media. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
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NOTE Documents and other data files that you create as you work are typically stored in the My Documents folder. You may also wish to back up other important data files stored elsewhere on your hard disk drive, for example: ❖...
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If Something Goes Wrong Develop good computing habits Favorites (bookmarks) for Internet Explorer and other Web browsers Follow these steps to back up your Favorites for Internet Explorer (ver 5.0 or newer): In Internet Explorer, click File, Import and Export. The Import/Export Wizard will appear.
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General tips for installing hardware and software Here are a few tips to help insure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft Office and Adobe Photoshop, or utility software such as special toolbars for your Web browser).
Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation.
GO, and then clicking the Detailed Specs link from the menu on the left, or just refer to the computer documentation shipped with your product. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba...
If Something Goes Wrong Other Toshiba Internet Web sites Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com computers.toshiba.com accessories.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm http://servicio.toshiba.com Toshiba’s worldwide offices Australia Toshiba (Australia) Pty. Limited...
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United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome...
Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This hot key enables/disables volume mute on your computer.
Password security This hot key blanks the display. Without a password The Fn + F1 key combination turns off the display and activates instant security. Using the pointing device or any key will make the display’s content reappear, if no password is set for the current user.
Hot Keys Password security If you clicked Choose a screen saver, the Screen Saver tab has already been selected. If it is not selected, click the Screen Saver tab. Click the On resume, password protected check box. Click OK. Maintaining security when the battery is not fully charged When the battery is not fully charged (even if the computer is operating on AC power) your display may reappear automatically after a short time.
This hot key displays the power usage pop-up win- dow and cycles through the battery save modes. Sample power usage modes The properties of each mode are set in the Toshiba Power Management utility. For more information, Standby mode This hot key places the computer into Standby mode.
Hot Keys Hibernation mode Hibernation mode This hot key places the computer into Hibernation mode. ❖ Sample Hibernation confirmation box ❖ If Hibernation mode is enabled (the default) a message box displays by default to confirm the computer is entering Hibernation mode. You can choose not to display this message box.
Display modes This hot key cycles through the power-on display options. The display modes are: ❖ ❖ ❖ Sample display options window In order to use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
This hot key turns the Zooming utility to zoom- out. For more information, see ing Utility” on page This hot key turns the Zooming utility to zoom-in. For more information, see Utility” on page “TOSHIBA Zoom- 179. “TOSHIBA Zooming 179.
Keyboard hot keys This hot key informs you when the Wireless antenna on-off switch is in the off position. (No message appears when the Wi-Fi antenna on-off switch is in the on position.) This hot key turns the cursor control overlay on and off.
Appendix B Using ConfigFree™ with your Toshiba Computer ConfigFree™ is a set of utilities that makes it easy to control communication devices and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks.
Using ConfigFree™ with your Toshiba Computer ❖ Profile Settings—The Profiles utility lets you switch between network configurations. For more information, “Profile Settings” on page ❖ ConfigFree SUMMIT—The ConfigFree SUMMIT utility is used to connect with other ConfigFree users for file sharing.
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Using ConfigFree™ with your Toshiba Computer Getting Started When you start a search for wireless devices, ConfigFree Launcher displays on your computer desktop. You can then click the appropriate icon on the Launcher to start the desired ConfigFree utilities. Sample ConfigFree Launcher ConfigFree Launcher can be set to hide from view when it is not in use.
Using ConfigFree™ with your Toshiba Computer Sample ConfigFree Launcher coming back into view ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network-connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.
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Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities ❖ Location of wireless communication switch (identified with a yellow arrow) ❖ Status of wireless communication switch (on or off) Sample Connectivity Doctor screen Moving the mouse pointer over a wired or wireless network device icon displays information about the device, such as its IP address, subnet mask, and MAC address.
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Using ConfigFree™ with your Toshiba Computer If a problem or potential problem is detected, in most cases, a screen automatically displays showing you the possible cause and solution for the problem. A triangle containing an exclamation point also appears on the Connectivity Doctor screen and an orange frame describes the relevant location.
Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Search for Wireless Devices The Search for Wireless Devices utility searches for wireless LAN and Bluetooth neighborhood, and displays information about them on a virtual map. To search for wireless devices: Click the Click Search for Wireless Devices.
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Using ConfigFree™ with your Toshiba Computer Sample viewing Wi-Fi devices Creating a new wireless connection This feature is only supported on systems running Windows NOTE XP SP2. To add a new wireless connection to an Access Point: Open the Search for Wireless Devices option from ConfigFree Launcher.
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Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Sample dragging a device to the Access Point Sample Wireless settings screen Enter the SSID/WEP information and connect to the device. After the Access Point is set up and added to the connection...
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Using ConfigFree™ with your Toshiba Computer Creating a detected device wireless connection The following screen shows an example of Bluetooth devices that are detected using the Search for Wireless Devices option. Moving the mouse cursor over a device icon displays information about the device.
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Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Sample dragging the file to the Bluetooth To be prompted for the device: Drag and drop the file to the Bluetooth radar icon on the ConfigFree Launcher. Sample dragging the file to the Bluetooth Or, you can right-click on the file and select Send to Bluetooth Devices.
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Using ConfigFree™ with your Toshiba Computer Sample selecting Send to Bluetooth Choose a file recipient. Click Send. During a file transfer, connecting and disconnecting to the NOTE selected device will occur automatically. Disconnecting from a Bluetooth To disconnect from a Bluetooth Place the cursor on top of the connected line.
Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree profiles are useful for easily switching network settings and devices.You can switch network settings simply by selecting the profile with the desired settings.
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Using ConfigFree™ with your Toshiba Computer Click Add. The Add Profile screen appears. Select Capture and click OK. The Add Profile screen appears. Enter the name of the profile you want to create. Enter any optional comments, if desired. Click Change Icon and select an icon for this profile.
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Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Sample expanded Add Profile screen The online help provides real-world examples of setting up NOTE profiles for different networking environments. After you set up one or more profiles, you can check their settings and fine-tune them as necessary.
Using ConfigFree™ with your Toshiba Computer ConfigFree SUMMIT The ConfigFree SUMMIT utility is a convenient way to share files with other users and to transfer files between your computers at home and at work. This utility is faster and more dependable than sending the files via email.
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Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Sample of users attending SUMMIT meeting (user icons appear on SUMMIT table) Files can be shared with one user or all users attending the meeting. ❖ To share a file with one user, drag and drop the file on the user’s icon.
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Using ConfigFree™ with your Toshiba Computer Sample of sharing a file with one user ❖ To share a file with all users, drag the file to the center of the SUMMIT table where users can access it as desired. If you are the Host of the summit, and drag a file to the center...
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Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Participating users must be connected by LAN, wireless LAN, NOTE or Bluetooth (PAN). Firewall software may prevent ConfigFree SUMMIT from working. Using ConfigFree SUMMIT To host a ConfigFree SUMMIT: Click the Click SUMMIT. Other users appear on the SUMMIT main window.
(DPJ), then click Connect. Launching Quick Connect prevents you from using the network to connect to a Toshiba Wireless Projector when the wireless LAN Configuration is set to Ad hoc. If you are connected to an access point, the connection is broken and re- established later.
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Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities To review the current Toshiba Wireless Projector settings and change them if necessary: Click the Move the mouse pointer to Toshiba Wireless Projector (DPJ), then click Settings. The Quick Connect properties dialog box appears.
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Quick Connect function was started: ❖ If the Toshiba Wireless Projector utility is closed. ❖ If you select Toshiba Wireless Projector (DPJ) from the ConfigFree tray menu (this disconnects the wireless LAN connection). ❖ If you select a profile from the ConfigFree tray menu or when you disable a wireless device.
Using ConfigFree™ with your Toshiba Computer Using the Automatic Switch Using the Automatic Switch The Automatic Switch feature allows the computer to automatically switch profiles the next time it is powered on. This feature is particularly useful if you want your computer to automatically switch from the network configuration you use in your office to the one you use at home.
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Using ConfigFree™ with your Toshiba Computer Right-click the Click Auto Switch. The Auto Switch dialog box appears. Select the Auto Switch (SSID) tab. Select the profile to be automatically selected when the SSID is detected, then click Add. The profile is moved to the List of target SSIDs and profiles.
Appendix C Power Cord/Cable Connectors The computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved United Kingdom...
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms These acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory complementary metal-oxide semiconductor...
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Glossary DIMM DSTN DVD-ROM digital versatile (or video) disc read-only memory EPROM HTML IEEE LPT1 MIDI PCMCIA direct current direct memory access dual inline memory module disk operating system dots per inch dual supertwist nematic digital versatile (or video) disc enhanced capabilities port erasable programmable read-only memory file allocation table...
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SCSI DDRAM SRAM SVGA Terms These terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
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Glossary backup — A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. basic input/output system (BIOS) — See BIOS. baud rate — The speed at which a communication device, such as a printer or modem, transmits information.
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CD-ROM (compact disc read-only memory) — A form of high- capacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM. central processing unit (CPU) — The chip that functions as the “brain” of the computer.
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Glossary CPU cache — A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor —...
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disk drive — The device that reads and writes information and programs on a diskette or hard disk. It rotates the disk at high speed past one or more read/write heads. diskette — A thin, flexible disk in a protective jacket that stores magnetically encoded data.
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Glossary executable file — A computer program that is ready to run. Application programs and batch files are examples of executable files. Names of executable files usually end with a .bat or .exe extension. expansion device — A device that connects to a computer to expand its capabilities.
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— The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
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Glossary Internet — The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. keyboard shortcut — A key or combination of keys that you use to perform a task instead of using a pointing device such as the TouchPad.
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microprocessor — See central processing unit (CPU). MIDI (Musical Instrument Digital Interface) — A standard for connecting musical instruments, synthesizers, and computers. The MIDI standard provides a way of translating music into a form computers can use, and vice versa. modem —...
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Glossary palette — See color palette. parallel — Processes that occur simultaneously. In communications, it means the transmission of more than one bit of information at a time. On your computer, the parallel port provides a parallel communications interface between the computer and an appropriate device.
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RAM (random access memory) — Volatile memory that can be written to as well as read. By volatile, we mean that information in RAM is lost when you turn off your computer. This type of memory is used for your computer’s main memory. See also memory. Compare ROM.
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Glossary software — See program. Compare hardware. Standby — A feature of some Windows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. Suspend —...
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Glossary World Wide Web (www) — The worldwide network of Web sites linked together over the Internet. A user of the Web can jump from site to site regardless of the location of the computer hosting the site. See also Internet.
140 low charge 131 monitoring power 51 not charging 214 power usage hot key 134 power usage mode 249 real-time clock (RTC) 124 removing 135 BIOS see Toshiba Hardware Setup Bridge Media slot 159 button power 55 start 144...
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creating 118 playing an audio 116 playing using Auto-Run 117 CD/DVD Drive Acoustic Silencer channels DMA 210 IRQ 210 character keys 100 charging the battery 52 checking device properties 212 click 77 communications network connection 147 system resources 210 compact disc positioning 115 compact discs handling 115 inserting 114...
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Index DVD drive problems 222 troubleshooting 222 DVD player general problems 232 DVD/multi-function drive problems 222 environment computer-friendly 40 error messages device driver conflict 209 general hardware problem 209 non-system disk or disk error problem with display settings/ current settings working with hardware program has performed an illegal operation 203...
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keyboard overlays 253 password security 247 power usage mode 249 Standby mode 249 volume mute 246 hot key power usage mode 134 hot keys 247 Hotkey Utility 190 HW Setup 187 icon 143 desktop 144 Internet Explorer 144 moving to desktop 143 recycle bin 144 safety 37 Industry Canada requirement 4...
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Index microphone 154 external, connecting 85 modem connecting to a telephone line determining COM port 146 problem solving 228 resetting port to default settings upgrading 146 monitor 79 connecting 79 not working 217 mouse installing 82 serial 82 Mouse Utility 177 network accessing 147 Dial-Up Networking Wizard...
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212 computer hangs when PC Card inserted 226 computer will not power up 204 contacting Toshiba 242 corrupted/damaged data files Device Manager 211 disabling a device 212 disk drive is slow 220 display is blank 217...
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55 user password, disabling 172 User passwords 170 user passwords setting 170 using a file extension 110 utilities Toshiba Power Saver Utility video projector adjusting display 81 warranty limited warranty 39 Web sites 243 Toshiba 244...