Toshiba S300-EZ1511 User Manual page 197

❖
Verify that the network connection is configured to obtain its
Internet Protocol (IP) address dynamically:
1 Click Start, and then Network.
2 Click View Status.
3 Click Details.
4 Verify that the DHCP Enabled setting is set to Yes.
5 Click Close.
❖
Use IPCONFIG to verify that the computer has a useful IP
address—one other than the private address of
169.254.xxx.xxx assigned by Windows
1 Click Start to open the Start menu.
2 Type Cmd
3 At the top-left of the Start menu, click
command prompt.
4 Enter IPCONFIG /ALL
The IP address for each active network adapter will be
displayed.
❖
Connect your computer directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
®
Wi-Fi part of your network.
❖
Use the PING command to verify a connection to the gateway
at 192.168.1.1 (a default gateway for most wireless routers).
1 Click Start to open the Start menu.
2 Type
Cmd
3 At the top-left of the Start menu, click
4 Enter
PING 192.168.1.1
.
Enter
5 If "Request Timed Out" or another error message appears
in response, then the problem is probably Wi-Fi
❖
If you have enabled any security provisions (closed system,
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.
If Something Goes Wrong
Resolving a hardware conflict
in the search field.
and press
in the search field.
at the command prompt, and press
®
.
cmd.exe
Enter .
cmd.exe .
197
to open the
®
-related.