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If Something Goes Wrong
If you need further assistance
❖
Try selecting a different charging mode in the TOSHIBA Sleep
and Charge Utility, if your computer provides more than one
charging mode. For more information, see
mode settings" on page
❖
If you are attempting to charge a device without an AC adaptor
connected to the computer, the computer's battery power may
be below the limit specified in the USB Sleep and Charge
Utility or the battery may be depleted. Lower the limit in the
USB Sleep and Charge Utility to enable charging at the current
battery power level, or, if battery power is running low or is
depleted, connect the AC adaptor to your computer.
❖
The USB Sleep and Charge function may not work with certain
external devices even if they are compliant with the USB
specification. In those cases, power on the computer to charge
the device or use a different charging device.
The "USB Wakeup function" does not work.
❖
When the "USB Sleep and Charge function" is set to Enabled
the "USB Wakeup function" does not work for ports that
support the "USB Sleep and Charge function." In that case, use
a USB port that does not have the "USB Sleep and Charge
function"-compatible icon ( ), if you have a non-Sleep and
Charge USB port available, or disable the "USB Sleep and
Charge function." For more information, see
Charge Utility" on page
If you need further assistance
If you have followed the recommendations in this chapter and are
still having problems, you may need additional technical assistance.
This section contains the steps to take to ask for help.
Before you contact Toshiba
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources
of assistance first.
Try the following before you contact Toshiba:
❖
Review the troubleshooting information in your operating
system documentation.
142.
140.
"Power supply
"USB Sleep and
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