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If Something Goes Wrong
Fixing device-related problems
Error message and
additional information
There is a problem with the
copy protection system
within the DVD-ROM drive.
Playback cannot continue.
The DVD-ROM drive failed
to authenticate (authorize
playback of) the DVD disc.
There may be a problem
with the DVD-ROM drive.
DVDExpress does not
support this version of the
DVD specification.
This DVD disc cannot be
played in this region.
The selected region cannot
be used due to one of the
following:
The Region Code of
DVDExpress and the DVD
disc do not match. Check
the Region Code of
DVDExpress within the
About tab and use a disc
from the appropriate region.
The Windows operating
system is assigned to a
region that does not match
the Region Code of
DVDExpress.
Resolution
Try to play another disc.
Contact your supplier's
Technical Support.
Check that this is a
DVD-Video 1.0 disc.
Use DVD content from the
appropriate region. If
applicable on your system,
refer to the Help file for how
to change the Region
Code.
Part II: Technical Reference
228
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