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Western Digital My Cloud EX2 Ultra Faq page 2

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SMB2 and Guest Access
Guest access in SMB2 has been disabled by default in Windows 10 Fall Creators Update
version 1709 and higher.
Guest logons do not support standard security features such as signing, encryption and are
vulnerable to man-in-the-middle attacks that can expose sensitive data on the network. Windows
10 disables "insecure" (nonsecure) guest logons by default. Enabling insecure guest logons is not
recommended. For more information, please refer to
SMB2 disabled by default in Windows 10 Fall Creators Update version 1709
Windows or macOS Cannot Find My Drive
Answer ID 12455
Important:
WD drive. The instructions below are designed to assist in troubleshooting issues
related to drives and devices not being recognized by a computer. Please try one
solution at a time and test for resolution before continuing with the next item.
WD SES driver download and instructions
for recovering the WD SmartWare installer
Answer ID 16157
Important:
There are many reasons an
The WD SES driver is not required for the drive to be recognized by a
computer. If the OS is requesting a driver, please see
How to update Windows and macOS
Newer SES Drivers are distributed through Windows Updates and are
installed automatically with
SmartWare. The legacy WD SES Driver dated from 2011 or earlier is
available for download.
The SES driver sections of this article only affects Windows users. Mac
OSX does not require a special SES driver.
Microsoft Article 4046019 Guest access in
Operating System (OS)
drivers.
WD
Security,
WD Drive
does not recognize a
Answer ID 13977:
Utilities, and
WD

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