Information Codes - Samsung WF9702N5W User Manual

troubleshooting and

information codes

INFORMATION CODES
When your washing machine malfunctions, you may see an information code on the display. If that
happens, check this table and try the suggested solution before calling Customer Service.
CODE SYMBOL
dE
4E
5E
UE
cE/3E
Sud
Uc
For any codes not listed above, or if the suggested solution doesn't fix the problem, call your Samsung
Service Centre or local Samsung dealer.
34_ troubleshooting and information codes
WF9702N5-02770A_EN BASIC.indd 34
SOLUTION
• Close the door.
• Make sure the source water tap is turned on.
• Check the water pressure.
• Clean the debris filter.
• Make sure the drainage hose is installed correctly.
•
The laundry load is unbalanced. Redistribute the load. If only one item
of clothing needs washing, such as a bathrobe or pair of denim, the
final spin result might be unsatisfactory and an "UE" error message
will be shown in the display window.
• Call the after-sales service.
• This occurs when too much foaming is detected. It is also displayed
while foaming is removed. When the removal is finished, the normal
cycle proceeds.(This is one of the normal operations. It is an error for
preventing non-sensing faults.)
• If the voltage of the supplied power is instable, the washing machine
will be paused to protect its electric devices.
• If the correct voltage is supplied, the cycle will resume automatically.
2011-3-7 13:47:38