Troubleshooting - Samsung DVD-SH871M User Manual

reference

TROUBLESHOOTING

If your product malfunctions, go through the checkpoints below before contacting a Samsung authorised service
centre.
PROBLEM
The input is displayed for a while when the
power is turned on.
Cannot record TV programmes.
I pressed the REC button but there is no
response.
Cannot play the disc.
icon appears on the screen.
Play mode settings are different from the
settings confi gured in the Settings menu.
Cannot change the aspect ratio.
The angle operation does not work while
playing a DVD disc.
The selected audio and/or subtitle language
is not played.
Cannot copy title or fi le to the other mode.
The disc revolves, but no image or bad
quality images is displayed.
102_ reference
EXPLANATION/SOLUTION
The HDD & DVD Recorder requires some time to initialise and the input will be
displayed for approx. 10 seconds after it is turned on.
• Check whether the power cord is securely plugged into the power outlet.
• Did you set the HDD & DVD Recorder channel settings correctly?
• Check the free space on your HDD/DVD-RAM/±RW/±R discs.
Check available disc type. (See page 67)
If a programme is copy protected, it cannot be recorded.
• Check whether the disc is inserted correctly with the label facing up.
• Check the regional code of the DVD disc.
• This HDD & DVD Recorder cannot play some types of discs. (See pages 8, 51)
You cannot use this operation or function due to one of the following reasons:
(1) Your DVD disc restricts it.
(2) Your DVD disc does not support this feature (for example: angles)
(3) The feature is not available at the moment.
(4) You've requested a title, chapter, or scan time that is out of range.
The disc does not support all selected functions.
In this case, some settings confi gured in the settings menu may not work properly.
The aspect ratio is fi xed for DVD discs. (See page 41)
The angle operation is available only when the disc contains images captured from
diff erent angles.
Audio and subtitle languages are disc-specifi c. Only the sound and subtitle languages
contained on the DVD disc are available and displayed in the disc menu.
• DVD discs encoded with copy protection can not be copied to HDD.
• Refer to "Contents Copy Specifi cations" on page 7 to check if copying is supported.
• Refer to "V-Mode Compatibility" on page 46 to check if copying is support.
• Be sure that the Video Setting is properly set. (See pages 41~42)
• Check whether there is damage to or any foreign material on your disc.
• Some low quality discs may not play properly.
• If scenes change from dark to bright suddenly, the screen may shake vertically
temporarily, but this is not a fault.