Troubleshooting
Problem
Recommended Action
When you insert
Install the software manually.
the device into
Please
run
your computer's
program in the path of My
USB port, the
Computer > ZTEMODEM.
operating
If the driver of your device is
system
cannot
abnormal, reinstall the software.
install
the
You
need
software
software first.
automatically.
The connection
Ensure that the Wi-Fi function is
between
your
enabled.
device
and
a
Refresh the network list and
client
through
select the correct SSID.
Wi-Fi cannot be
Check the IP address, and
established.
ensure that your client can
automatically
address.
Enter the correct network key
(Wi-Fi password) when you
connect the client to your device.
20
the
installation
to
uninstall
the
obtain
an
IP