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5. Troubleshooting
PROBLEM
Windows does not
auto-detect the
ZyXEL G-200.
ZyXEL G-200 Quick Start Guide
Make sure the ZyXEL G-200 is properly connected via the USB
slot and then restart your computer. Once the computer has
restarted, check the status of the LEDs on the ZyXEL G-200.
Perform a hardware scan by clicking Start, Settings, Control
Panel and then double-click Add/Remove Hardware. (Steps
may vary depending on which Windows version you use).
Follow the on-screen instructions to search for the ZyXEL
G-200 and install the driver.
Check for possible hardware conflicts. In Windows, click Start,
Settings, Control Panel, System, Hardware and then click
Device Manager. Verify the status of the ZyXEL G-200 under
Network Adapter. (Steps may vary depending on the Windows
version).
Install the ZyXEL G-200 in another computer. If the error
persists, there may be a hardware problem. In this case, please
contact ZyXEL customer support at 800-978-7222 or on the
web at http://www.us.zyxel.com.
CORRECTIVE ACTION
9
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