ADT Health Fall Detection Pendant User Manual
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ADT Health Fall Detection Pendant User Manual

ADT Health Fall Detection Pendant User Manual

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Fall Detection Pendant
User Guide

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  • Page 1 Health ® Fall Detection Pendant User Guide...

  • Page 2: Table Of Contents

    Helpful Tips to Minimize Activation While Sleeping ................18 Important Safety Information ........................19 Frequently Asked Questions ........................21 FCC Statement ............................24 Technical Specifications ..........................26 Contact ADT ..............................27 Legal Information ............................28 Health Customer Support 800.568.1216 ®...

  • Page 3: Introduction

    Fall Detection Pendant. We welcome you to the ® ADT family. If you have any questions please call our support team at 800.568.1216 . They are available 24/7/365. The Fall Detection Pendant enables you to send an alarm to the emergency response center when you need it by pressing the blue Emergency Help Button.
  • Page 4 Using the Fall Detection Pendant with the ADT Health Systems The Fall Detection Pendant is compatible with both the Medical Alert Plus and On-the-Go Emergency Response Systems. The Medical Alert Plus System uses a fixed Base Station that resides within your home. The On-the-Go Emergency Response System features a portable Mobile Device that you can use inside your home and take with you when you leave home.
  • Page 5 This user guide describes using the Fall Detection Pendant with both of these systems. Please remember that when we mention the Base Station, we are referring to the Medical Alert Plus System. When we talk about the Mobile Device, we are referring to the On-the-Go Emergency Response System.
  • Page 6 Fall Detection Pendant Features Multicolor Indicator Emergency Help (Blue) Button Technical Support Use Only Health Customer Support 800.568.1216 ®...

  • Page 7: Putting On The Fall Detection Pendant

    Putting on the Fall Detection Pendant 1. Place the Fall Detection Pendant around your neck and adjust the lanyard so that it rests at chest level with the Pendant facing away from your body so that it is easier for you to press. 2.

  • Page 8: Testing Your Fall Detection Pendant

    Testing Your Fall Detection Pendant Please have your complete system near you at the time of testing. NOTE: It is important that you test your system at least once a month. 1. Firmly press the blue button on the Fall Detection Pendant one time. An alarm is sent to the Base Station or Mobile Device.

  • Page 9: Testing Fall Detection

    Testing Fall Detection Please have your complete system near you at the time of testing. 1. Drop the Fall Detection Pendant from a height of approximately 18 inches. The Pendant takes 20 to 30 seconds to interpret the movement and determine if an actual fall has occurred.
  • Page 10 To cancel the Fall Detection test call: Press and hold the blue Emergency Help Button on the Fall Detection Pendant  for five seconds until it flashes green once and you hear a series of beeps. The alarm is not sent to the emergency response center. You can also cancel the Fall Detection alarm by pressing the blue RESET button ...

  • Page 11: Using The Fall Detection Pendant

    Using the Fall Detection Pendant With the Medical Alert Plus System If You Fall The Fall Detection Pendant takes 20 to 30 seconds to interpret the movement and determine if an actual fall has occurred. If it determines that a fall has occurred: The Fall Detection Pendant sends a signal to ...
  • Page 12 If you do not cancel the Fall Detection alarm during the first 20 seconds after a  fall was detected, the Base Station states, “FALL DETECTED, CONTACTING EMERGENCY RESPONSE CENTER,” and then “PLEASE STAND BY FOR OPERATOR.” An emergency operator communicates with you through the Base Station. ...
  • Page 13 You can also cancel the Fall Detection alarm by pressing the blue RESET button  on the Base Station. If you cancel the Fall Detection alarm, the Base Station states, “ALARM  CANCELLED.” No alarm is sent to the emergency response center. Fall Detection Pendant User Guide...

  • Page 14: With The On-The-Go Emergency Response System

    Using the Pendant with the On-the-Go Emergency Response System If you Fall The Fall Detection Pendant takes 20 to 30 seconds to interpret the movement and determine whether an actual fall has occurred. If it determines that a fall has occurred: The Fall Detection Pendant sends a signal to the Mobile ...
  • Page 15 If you did not cancel the Fall Detection alarm, an emergency operator  communicates with you through your Mobile Device. Tell the operator that you are in need of help.  Emergency help is dispatched.  Fall Detection Pendant User Guide...

  • Page 16: To Manually Call For Help

    To Manually Call for Help Press the blue Emergency Help Button on the Fall Detection Pendant once firmly.  An alarm is sent to the Base Station or Mobile Device.  The Base Station states, “CALL IN PROGRESS.” After the alarm is received, the ...

  • Page 17: Fall Detection Pendant Light Indicator

    Fall Detection Pendant Light Indicator The Multicolor Indicator at the top of the Fall Detection Multicolor Pendant flashes in different colors to advise you of Indicator various conditions. The following table describes the colors that the Indicator may flash and what it means. Color Pattern Meaning...

  • Page 18: Helpful Tips To Minimize Activation While Sleeping

    Helpful Tips to Minimize Activation While Sleeping Tip 1 To prevent your Fall Detection Pendant from accidentally activating while you sleep, please shorten the length of your lanyard so that the Pendant rests at chest level. Tip 2 Keep the Base Station or Mobile Device in or close to your bedroom. If the Fall Detection Pendant accidentally activates while you are sleeping, you will be able to hear the operator over the Base Station or Mobile Device and can advise the operator that it was a false alarm and that you do not need emergency assistance.

  • Page 19: Important Safety Information

    Important Safety Information Test your system once a month.  The Fall Detection Pendant does not detect 100% of falls. If you are able, please  press any Emergency Help Button when you need assistance. The Fall Detection Pendant will work up to approximately 600 feet from the Base ...
  • Page 20 Wear your Fall Detection Pendant outside your shirt, as wearing it inside your  shirt can reduce the percentage of falls being detected. If your Fall Detection Pendant is not working properly, please call ADT support at  800.568.1216. WARNING: STRANGULATION AND CHOKING HAZARD The Fall Detection Pendant lanyard has been designed to break away when tugged.

  • Page 21: Frequently Asked Questions

    Frequently Asked Questions What happens if I fall? If you are able to, you should always press the blue Emergency Help Button if you need help. If you are unable to press the button and a fall is detected by the Fall Detection Pendant, it waits for 20 to 30 seconds to check for normal movement before sending the emergency fall message.
  • Page 22 The battery is designed to last 18 months. The visual indicator will also flash amber briefly every two minutes to indicate low battery. If this occurs, please call ADT technical support at the number listed at the end of this user guide.
  • Page 23 If I fall and stand up, will the Fall Detection Pendant still call for help? If the fall detect pendant detects regular movement it may cancel the alarm on its own. Is the lanyard breakaway? Yes, with a tug the lanyard will break away. What do I do if I accidentally set off the Fall Detection Alarm? If you accidentally set off the alarm, you can press and hold the blue Emergency Help Button for five seconds or until it flashes green to cancel the alarm.

  • Page 24: Fcc Statement

    FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 25 FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not create harmful interference, and (2) This device must accept any interference received, including interference that may...

  • Page 26: Technical Specifications

    Technical Specifications Fall Detection Pendant Dimensions: 1.4” x 2.0” x 0.8” (35 mm x 53 mm x 20 mm), W x L x H Weight: 1 oz (28 g) Battery Power: 3.6 VDC, 1200 mAh Battery Life: Up to 18 months Signal Frequency: 433 MHz Operating Temp:...

  • Page 27: Contact Adt

    Contact ADT ADT agents are available 24 hours a day/7 days a week/365 days a year to assist you with your Fall Detection Pendant, Medical Alert Plus or On-the-Go Emergency Response systems. For assistance call: 800.568.1216 Fall Detection Pendant User Guide...

  • Page 28: Legal Information

    Manufactured for ADT LLC dba ADT Security Services, Boca Raton FL 33431. An ADT Medical Alert System is not an intrusion detection or medical device and does not provide medical advice, which should be secured from qualified medical personnel. Fall detection is only available on Medical Alert Plus and Mobile Emergency Response Systems.

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