Problem Solving Guide; Removing Mineral Buildup - PURE PureSteam XL Operation Manual

PROBLEM SOLVING GUIDE

PROBLEM CAUSE
The unit fails to steam. 1. Steamer is not
plugged in.
2. Water tank is
empty.
3. There may be
mineral buildup.
Water drips from nozzle Condensation in hose
Excessive gurgling of Condensation in hose
hose and steam nozzle
Steam is intermittent Mineral Buildup in the
unit
SOLUTION
1. Plug into electrical
outlet.
2. Fill water tank
3. Follow procedure
on the next page
Extend the hose
vertically to allow water
to drain back into the
water reservoir.
Some gurgling is a
natural effect of the
steaming process. For
excessive gurgling,
extend the hose vertically
to allow water to drain
back into the water
reservoir.
It is normal for the unit
to periodically stop
steaming for a few
seconds. If the steam
stays off for longer
periods, follow the
procedure on the next
page.
10 9

REMOVING MINERAL BUILDUP

One common problem with steamers is mineral buildup caused by the high
mineral content often found in tap water. Mineral residue inside of the internal
pipes and heater can cause intermittent steaming or, in some cases, no
steaming at all.
NOTE: To reduce or eliminate mineral buildup we recommend the use
of de-mineralized or distilled water in the unit.
The procedure below can be used to reduce mineral buildup. If you are
unable to use de-mineralized or distilled water, we recommend you follow this
procedure monthly.
1. Turn the unit off and unplug the power cord.
2. Remove the steam hose and telescopic pole from the unit.
3. Drain the water reservoir by following steps 1-7 of the Cleaning and
Long-Term Storage procedure on Page 7. Leave the water tank off the
unit.
4. Mix a solution of 50% vinegar and 50% water. In most cases, 2 cups of
this solution will be sufficient.
5. Slowly pour the water-vinegar solution into the hose base connector as
shown in Figure 6.
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