The film holder is
automatically
ejected
The film holder is
not pulled into the
scanner
There is a grinding
or rattling noise at
the beginning of
each scan
You just connected the USB cable after accidently
disconnecting it
The scanner will eject any inserted film holder when
connection with a computer has been established. This
behavior is normal
The scanner and computer are not connected via USB
cable
Please make sure the scanner and your computer are
connected via USB cable. The scanner will not pull in the
film holder if the USB cable is disconnected.
The scanner engages the gears and it initializes itself
before scanning
This noise is normal to the operation of the scanner.
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