AT&T Genie Activation Instructions

Equipment Activation
& Return Instructions
We've enclosed your replacement Genie
instructions on connecting and activating it, plus returning your non-working equipment.
To avoid non-return fees, see important return instructions at the end of this document.
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Connect Reset
1 Connect your replacement Genie
·
Stack your replacement Genie on top of your non-working one.
·
Transfer one connection at a time from the non-working Genie to the replacement
Genie, except for the power cord.
·
Plug the new power cord into the replacement Genie, then into a power outlet. If the
receiver doesn't automatically power up, press POWER. Then, turn on your TV.
Need help? Go to att.com/equipmentinstall.
2 Reset your remote
·
On the remote, press and hold MUTE and SELECT.
·
The GREEN LED will blink twice.
·
Press 9-8-7 on your remote.
Green LED will blink four times if successful.
3 Setup
·
Follow the GUIDED SETUP SCREENS.
·
When you get at the SATELLITE DISH SETUP SCREEN, keep the default setting as is,
and leave the Order ID field blank.
·
Select CONTINUE and follow the on-screen instructions.
Note: Make note of your access card number, receiver ID, and model number for activation
(found on your TV screen).
4 Activate your replacement Genie
Go to att.com/activatetv
Call 800.388.6597 for our automated activation line.
5 Complete your setup
·
Continue to follow the guided screens to finish the setup.
·
If you are prompted to program your remote control, follow the on-screen instructions
or go to att.com/programremote.
HD DVR. Below, you'll see step-by-step
®
3 4 5
Setup Activate Complete
and sign in, then follow the instructions OR
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Pair Return
HD DVR
®
Genie Dropship
Instructions can be found online at
att.com/equipmentinstall or by
scanning the QR code.
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