Faqs: Frequently Asked Questions - Moulinex I-Companion HF900110 Manual

The connection has failed
The icon above shows you that the connection has not been established.
Please repeat the following operations:
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• AMove close to i-Companion.
• Check that i-Companion is properly plugged into the socket and that the plug is working properly.
• Check that your smartphone/tablet is compatible (see compatibility list at www.moulinex.com).
• Check that Bluetooth is activated on your smartphone/tablet.
• Start the pairing steps again, and consult the FAQs (frequently asked questions).
If there is still a problem, make sure that your smartphone/tablet is compatible
If you are using an Android device, make sure that it is one of the compatible models (see
compatibility list at www.moulinex.com).
• Access the app menu to see our range of recipes.
In connected mode, during a step-by-step recipe, the
first reset ends the step, and the second reset ends
the recipe.

FAQs: FREQUENTLY ASKED QUESTIONS

Where should I put i-Companion?
• Put i-Companion on a flat, stable, heat resistant work surface.
• For the best connection between i-Companion and your smartphone/tablet, we recommend you make any
changes required to ensure the connection is at a reasonable distance.
• If the connection indicator (C1) is constantly lit, this shows that your devices are connected.
• If the connection is lost (the connection symbol is shown crossed out), move closer to i-Companion to
re-establish the connection.
What happens if the connection is lost during a recipe?
If the connection between i-Companion and your smartphone/tablet is lost during a recipe, the two devices
will be automatically synchronised as soon as the connection is re-established. You will be able to carry on
with your recipe from the step you were on when the connection was lost.
Can I use i-Companion without the app?
Your appliance may be used without the app. (See first use in unconnected mode).
For this, please refer to the 'use of the appliance' paragraph.
However, only the app will enable you to benefit from the many advantages of the connected product.
Can i-Companion be used with more than one smartphone or tablet?
If you wish, you can pair several devices with i-Companion. To do this, pair each device separately. (See
pairing).
However, only one device may be connected at a time.
Must the Bluetooth on my phone by constantly activated?
Bluetooth must be activated in order to synchronise the app with i-Companion.
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