Troubleshooting - SECO-LARM SD-962H-8LAQ Manual

SECO-LARM Mechanical Keypad Door Lock

Troubleshooting:

The code doesn't unlock the door.
The latch lever turns, but the latchbolt
does not retract
Also Available from
Door Closers
SD-C121-S shown
IMPORTANT:
Users and installers of this product are responsible for ensuring that the installation and configuration of
this product complies with all national, state, and local laws and codes related to locking and egress devices. SECO-LARM
will not be held responsible for the use of this product in violation of any current laws or codes.
LIMITED LIFETIME WARRANTY: This SECO-LARM product is warranted against defects in material and workmanship
while used in normal service for the lifetime of the product (one (1) year from the date of sale to the original customer for
the finish). SECO-LARM's obligation is limited to the repair or replacement of any defective part if the unit is returned,
transportation prepaid, to SECO-LARM. This Warranty is void if damage is caused by or attributed to acts of God, physical
or electrical misuse or abuse, neglect, repair or alteration, improper or abnormal usage, or faulty installation, or if for any
other reason SECO-LARM determines that such equipment is not operating properly as a result of causes other than
defects in material and workmanship. The sole obligation of SECO-LARM and the purchaser's exclusive remedy, shall be
limited to the replacement or repair only, at SECO-LARM's option. In no event shall SECO-LARM be liable for any special,
collateral, incidental, or consequential personal or property damage of any kind to the purchaser or anyone else. For
products sold in countries other than the US, the warranty is 1 (one) year from the date of sale to the original customer.
NOTICE: The SECO-LARM policy is one of continual development and improvement. For that reason, SECO-LARM
reserves the right to change specifications without notice. SECO-LARM is also not responsible for misprints. All trademarks
are the property of SECO-LARM U.S.A., Inc. or their respective owners. Copyright © 2018 SECO-LARM U.S.A., Inc. All
rights reserved.
16842 Millikan Avenue, Irvine, CA 92606
Phone: (949) 261-2999 | (800) 662-0800
8
 Press the "C" (clear) key and enter the passcode again.
 Ensure that each key (including the "C" key) has been fully
pressed.
 Remove the lock and the lock code plate to ensure that each
letter/digit in the chosen code is represented by a red code
tumbler and all other code tumblers are blue.
 Remove and reinsert the code tumblers, ensuring that they are
correctly oriented and fully inserted.
 The spindle used is too short for the door's thickness. The
spindle must be long enough to simultaneously engage both
the interior and exterior levers. Use a longer spindle.
Surface Mount
Magnetic Contacts
SM-S200Q/W shown SM-207-5Q/BR shown
®
U.S.A., Inc.
:
®
Recessed-Mount
Magnetic Contacts
Website: www.seco-larm.com
Email: sales@seco-larm.com
Miniature Single
Photobeam Sensors
E-964-S50TB shown
MI_SD-962H-8LAQ_181224.docx
SECO-LARM U.S.A., Inc.
PITSW9