Troubleshooting - Klipsch T5 II Silver Manual

TROUBLESHOOTING

TOPIC: There is sound coming from one side only.
SOLUTION: Insert the other earphone into the
case and take it out again. If this fails, follow "True
Wireless Reset" procedure on Page 8.
TOPIC: How do I get the best Bluetooth
connection?
SOLUTION: Ensure your device isn't being blocked
by your body or any objects (move it from your
pocket). Next, place the earphones back in the
case and take out the earphone that corresponds
with the side your device is on first (Right ear-
phone if right pocket, left earphone if left pocket).
Try to reduce the distance between your earbuds
and your audio device to further improve perfor-
mance.
TOPIC: What if I have poor wireless connectivity?
SOLUTION: If possible, move away from cell
phone towers, dense WiFi networks, other Blue-
tooth devices and household appliances like mi-
crowave ovens.
TOPIC: I want more bass.
SOLUTION: Try a larger ear tip, further boost bass
using the Klipsch Connect App.
TOPIC: I can't connect to my phone.
SOLUTION: Factory reset the earphones by hold-
ing the button on both left and right for 8 seconds.
They will flash red/blue/red/blue and turn off.
Next, press both earphones simultaneously for 1
second to power them on,
10
TOPIC: My audio and video won't sync up.
SOLUTION: Some apps do not always use the cor-
rect audio codec for lowest latency. If the audio is
delayed in an App, try streaming the same video
using your device's web browser.
TOPIC: Are my earphones water and dust
resistant?
SOLUTION: Your earphones are IP67 water and
dust proof which means they can handle rain,
mud, and other adventures. Saltwater and cor-
rosive chemicals will damage the earphones and
should be washed off with fresh water immedi-
ately. Please note the charging case is not water
or dust proof and should be kept away from the
elements.
ADDITIONAL SUPPORT:
Be sure to check klipsch.com/support and down-
load Klipsch Connect to install the latest firmware
available.
SPECIFICATIONS:
Bluetooth 5.0
A2DP Codecs: SBC, aptX®, AAC
Range: up to 10m (33 ft.)
Charging Case Input Rating: 5V DC, 0.5A
ENGLISH