BenQ AQCOLOR SW Series User Manual
  1. Manuals
  2. Brands
  3. BenQ Manuals
  4. Monitor
  5. AQCOLOR SW Series
  6. User manual

BenQ AQCOLOR SW Series User Manual

Photovue photographer monitor
Hide thumbs Also See for AQCOLOR SW Series:
Table of Contents

Advertisement

Quick Links

Download this manual
LCD Monitor
User Manual
PhotoVue Photographer Monitor | SW Series

Advertisement

Table of Contents
loading

Related Manuals for BenQ AQCOLOR SW Series

Summary of Contents for BenQ AQCOLOR SW Series

  • Page 1 LCD Monitor User Manual PhotoVue Photographer Monitor | SW Series...

  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.

  • Page 3: Product Support

    Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. • User manual and related document: www.BenQ.com...

  • Page 4: Safety Precautions

    • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed. For Germany only: •...
  • Page 5 If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution •...

  • Page 6: Cleaning The Lcd Screen

    Cleaning the LCD screen Please follow these safety instructions for best performance, and long life for your monitor. Due to the special panel coating, smudges and fingerprints on the monitor screen could be obvious. Be sure to follow the instructions to clean the screen surface appropriately. Using the screen cleaning roller (recommended) There is one screen cleaning roller in the product package.
  • Page 7 • Do not blow-dry the roller. • Do not try to wipe the roller clean by a wet cloth or tissue as the fibers may be left on the roller and keep it from cleaning the monitor screen properly. • Do not expose the roller to direct sunlight. Keep it away from sources of heat (such as radiators, space heaters, stoves, and so on).

  • Page 8: Using A Screen Cleaner (Purchased Separately)

    Using a screen cleaner (purchased separately) • Use screen cleaning wipes which are pre-moistened and alcohol-free. You can wipe away oil and fingerprints easily. • Use an alcohol-free screen cleaner kit. Spray on the microfiber cloth that came with the screen cleaner kit, and wipe smudges off the screen.

  • Page 9: Table Of Contents

    Viewing angle adjustment ........................33 Using the monitor wall mounting kit ....................34 Getting the most from your BenQ monitor ..............35 Downloading the LCD Monitor driver files from the Internet ............. 35 How to install the monitor on a new computer ................36 How to upgrade the monitor on an existing computer ..............
  • Page 10 Display menu ............................. 50 Color Adjustment menu ........................52 PIP/PBP menu ............................57 System menu ............................. 59 Controller Key menu ..........................63 Troubleshooting ........................65 Frequently asked questions (FAQ) ...................... 65 Need more help?............................67 Appendix: Advanced software ....................68 6/19/20 SW321-EM-V0...

  • Page 11: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Screen Cleaning Roller Quick Start Guides (One attached to the monitor screen and the other in the package.)
  • Page 12 Regulatory Statements Power Cord (Picture may differ from product supplied for your region.) Video Cable: DP (Optional accessory) Video Cable: DP to mini DP Video Cable: HDMI Audio Cable (Optional accessory) USB Cable: USB-C™ Use of the supplied USB-C™ cable is recommended to ensure data transmission quality.
  • Page 13 Hotkey Puck G2 Shading hood • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.

  • Page 14: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Control buttons 2. Power button Back view 3. Cable management hole 4. Input and output ports 5. Kensington lock slot 6. USB ports (downstream; connecting to USB devices) 7. SD card slot Getting to know your monitor...

  • Page 15: Input And Output Ports

    Input and output ports Available input and output ports may vary depending on your purchased model. Check the product specifications on the website for details. 1. AC power input jack 2. Service port 3. Hotkey Puck G2 socket 4. HDMI socket 2 3 4 6 7 8 5.

  • Page 16: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 21. SD card USB peripherals Speakers / Hotkey Puck G2 Headphone PC / Notebook Due to USB-C™...
  • Page 17 Power delivery of USB-C™ port on your monitor With the power delivery function, your monitor helps supply power to the connected USB-C™ devices. USB-C™ Power Delivery 5V / 3A 9V / 3A 12V / 3A 15V / 3A 20V / 3A •...

  • Page 18: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
  • Page 19 Tighten the thumbscrew on the bottom of the monitor base as illustrated. And then turn the stand counterclockwise to face forward. Gently turn the screen over to install the monitor stand arm and base. Orient and align the stand arm with the monitor ( push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged.
  • Page 20 2. Connect the PC video cable Either The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region. To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on the monitor.
  • Page 21 3. Connect the audio cable. You may connect headphones to the headphone jack found on the back side of the monitor. 4. Connect USB devices. To Connect the USB Type-B Cable Connect the USB cable between the PC and the monitor (via the upstream USB port at the back).
  • Page 22 And place the Hotkey Puck G2 on the monitor stand or to another desired place as illustrated. For more information on Hotkey Puck G2, see Hotkey Puck G2 and its basic operations. 7. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor.
  • Page 23 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 24: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 25 Turn the stand counterclockwise until you cannot go further. And then detach the base from the stand. How to assemble your monitor hardware...

  • Page 26: Installing Shading Hood (Optional Step)

    Installing shading hood (optional step) To prevent glare or most of unwanted reflections from other light sources off your screen, you can install the shading hood (provided or purchased separately, depending on the product supplied for your region). • Please be careful to prevent damage to the shading hood and the monitor. Different pieces of shading hood are well-designed and can fit into your monitor properly.
  • Page 27 3. Attach to the right side of the monitor. Align the hooks on the hood (plate R2) with the holes on the right side of the monitor, and insert the hooks. After that, press down plate (Rt) to fix it firmly. 4.
  • Page 28 7. If you intend to calibrate the display’s color by a colorimeter, slide to open the cover on the top plate so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software (e.g., Palette Master ) to complete the installation and calibration Element...
  • Page 29 3. Attach to the right side of the monitor. Align the hooks on the hood with the holes on the right side of the monitor, and insert the hooks. After that, press down plate (Rt) to fix it firmly. 4. Install the left hoods. Align the arrow on plate (L1) with the one on plate (L2) and attach them together.
  • Page 30 7. If you intend to calibrate the display’s color by a colorimeter, slide to open the cover on the top plate so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software (e.g., Palette Master ) to complete the installation and calibration Element...

  • Page 31: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 32: Rotating The Monitor

    Rotating the monitor Rotate the monitor before installing the shading hood. See Portrait installation on page 28 for more information. 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees.

  • Page 33: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details. How to assemble your monitor hardware...

  • Page 34: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...

  • Page 35: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the local website. See Downloading the LCD Monitor driver files from the Internet on page 35 for details.

  • Page 36: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 37: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 38: How To Install On Windows 10 System

    Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...

  • Page 39: How To Install On Windows 8 (8.1) System

    Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...

  • Page 40: How To Install On Windows 7 System

    Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...

  • Page 41: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...

  • Page 42: Hotkey Puck G2 And Its Basic Operations

    Connect the Hotkey Puck G2 to the monitor. on page • Hotkey Puck G2 is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports. Name...
  • Page 43 Name Description Controller Key 2 • Press to switch to sRGB Color Mode • Press and hold for 3 seconds to bring up the setup menu to change the default setting. Alternatively, see Customizing the Controller Keys on Hotkey Puck G2 on page Controller Key 3 •...

  • Page 44: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.

  • Page 45: Customizing The Hot Keys

    OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for . To Custom Key 2 Color Mode change the default settings, see Customizing the hot keys on page • For Down/Decrease adjustment. •...

  • Page 46: Adjusting The Display Color

    1. Make sure a 4K HDR player is ready. Players with the following names and resolutions are supported. Commonly used names for 4K 4K, 4K Ultra HD, UHD, UHD 4K, Ultra HD, 2160p (may vary by manufacturer) Supported resolution or modes 3840 x 2160 @ 60 Hz Commonly used names for HDR Premium, High Dynamic Range, HDR, Ultra HD HDR10...

  • Page 47: Adjusting Display Mode

    Adjusting display mode To display images of aspect ratio other than 16:9 and size other than the panel size of your purchased model, you can adjust the display mode on the monitor. 1. Press any of the control keys to bring up the hot key menu. Select ) to access Menu the main menu.
  • Page 48 , which supports more printers, papers, and color gamuts. See Appendix: Color Sync Advanced software on page 68 for more information. 2. Go to Color Adjustment Color Mode 3. Select . And then you can retouch the images as desired or print the Paper Color Sync images.
  • Page 49 Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu. Select ) to access the Menu main menu.

  • Page 50: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 51 Item Function Range This feature is provided to allow aspect ratios other than 16:9 Aspect to be displayed without geometric distortion. Ratio Scales the input image to fill the screen. Ideal Full for 16:9 aspect images. The input image is displayed without geometric Aspect distortion filling as much of the display as possible.

  • Page 52: Color Adjustment Menu

    Color Adjustment menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 53 Item Function Range Select a color mode that best suits the type of images shown Color Mode on the screen. For better color matching representation with Adobe Adobe® RGB compatible peripherals. For better color matching representation with sRGB sRGB compatible peripherals. Applies a black and white theme.
  • Page 54 Item Function Range Applies the calibration result optimized by the Calibration provided calibration software named Palette and your colorimeter Master Element Calibration (purchased separately). Visit the website for software download and more information (Palette Master Element How-to-Use Guide). Calibration Appendix: Advanced software on page Applies a combination of color settings defined Custom by users.
  • Page 55 Item Function Range Suitable for Adobe® RGB compatible Color Adobe peripherals. Gamut Suitable for sRGB compatible peripherals. sRGB For better color matching representation with Rec. 709 Standard Rec. 709. For better color matching representation with DCI-P3 Standard DCI-P3. Adjusts the degree of how we perceive colors. •...
  • Page 56 SW321C Settings Color Color Color Mode Brightness Contrast Sharpness Gamma Saturation Black Level Temp. Gamut 2.2 / 2.4 / DCI-P3 DCI-P3 Display-P3 6500K sRGB DCI-P3 DICOM Calibration 1 Calibration 2 Calibration 3 Custom Paper Color Sync • V: all options are available for adjustment. N/A: all options are not available for adjustment.

  • Page 57: Pip/Pbp Menu

    PIP/PBP menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 58 Item Function Range Sets the second video source for the PIP/PBP mode. • PIP/PBP HDMI-1 Source • HDMI-2 • • USB-C Determines the size of the inset window in the PIP mode. • PIP Size Small • Medium • Large Adjusts the horizontal position of the inset window in the PIP 0~100 H.

  • Page 59: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 60 Item Function Range Sets the OSD menu language. • OSD Settings Language English • Français The language options displayed on your OSD • Deutsch may differ from those shown on the right, • Italiano depending on the product supplied in your region.
  • Page 61 Item Function Range Adjusts the LED indicator’s brightness of the power key. 0 ~ 5 OSD Key Bri. Determines the range of color scales. Select an option • RGB PC Auto Detect that matches the RGB range setting on the connected Range •...
  • Page 62 Item Function Range Allows the monitor settings to be set through the • DDC/CI software on the PC. • DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.

  • Page 63: Controller Key Menu

    Controller Key menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 64 Item Function Range Sets the function to be accessed by the Dial key on • Controller Brightness Hotkey Puck G2. See Hotkey Puck G2 and its basic Key Dial • Contrast operations on page 42 for the location of the key. •...

  • Page 65: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download from the website (see Product support on page 3). Refer to Resolution file " ". And then select the correct resolution, refresh rate Adjusting the Screen Resolution and make adjustments based on these instructions. •...
  • Page 66 The image is displaced in one direction. Download from the website (see Product support on page 3). Refer to Resolution file " ". And then select the correct resolution, refresh rate and Adjusting the Screen Resolution make adjustments based on these instructions. Faint shadow from the static image displayed is visible on the screen.

  • Page 67: Need More Help

    • Check if the input source has been selected to > USB-C Display Input Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...

  • Page 68: Appendix: Advanced Software

    Palette Master Element software simplifies calibration and reliably produces accurate Palette Master Element color results. Palette Master Element can be used to fine-tune the color engine in certain BenQ monitors and fully supports X-Rite / Datacolor colorimeters. • Paper Color Sync...

Table of Contents