Troubleshooting; Identifying And Repairing Defects - Invacare Softform Premier Active 2 User Manual

9 Troubleshooting

9.1 Identifying and repairing defects

There are audio and visual alarms present on the control unit.
Problem / Alarm Cause
Mattress not inflating Mattress CPR hose disconnected.
(not alternating
Has power and fuse is good, control unit does not come
properly).
on.
Major leak in air cell.
CPR hose or tube connectors kinked or split.
Not alternating, rotor failure.
No air (control unit failure).
No power.
Control unit off.
Power cord disconnected.
No power in the power source.
Power outage.
Fuse blown.
Cannot enter menu. System set up not complete.
Disconnection of CPR (connection hose).
Low pressure alarm*
"Low Pressure" Disconnection of connector tubes to air cells in air insert.
displayed with audible
beeps.
1576248-C
Solution
Connect CPR hose connector, lock it in place.
Send control unit back to Invacare for repair.
Replace leaking air cell.
Unkink or replace split CPR hose or tube connectors.
Send control unit back to Invacare for repair.
Send control unit back to Invacare for repair.
Check power source, turn unit on.
Connect power cord and ensure the power source is on.
Check the power source has power and turn it on.
Wait till the power source has power.
Change fuse on power inlet connector with spare fuse or
identical replacement only (consult a trained engineer if
you are unsure how to change a fuse).
Wait until set up is complete and "System OK" displayed.
Connect hose properly.
Check individual air cells in insert are correctly connected
to connector tubes.
Troubleshooting
21