Mitsubishi Q173DSXY Manual page 24

WARRANTY
Please confirm the following product warranty details before using this product.
1. Gratis Warranty Term and Gratis Warranty Range
We will repair any failure or defect hereinafter referred to as "failure" in our FA equipment
hereinafter referred to as the "Product" arisen during warranty period at no charge due to
causes for which we are responsible through the distributor from which you purchased the
Product or our service provider. However, we will charge the actual cost of dispatching our
engineer for an on-site repair work on request by customer in Japan or overseas countries.
We are not responsible for any on-site readjustment and/or trial run that may be required
after a defective unit are repaired or replaced.
[Gratis Warranty Term]
The term of warranty for Product is thirty six (36) months after your purchase or delivery of
the Product to a place designated by you or forty two (42) months from the date of
manufacture whichever comes first "Warranty Period". Warranty period for repaired
Product cannot exceed beyond the original warranty period before any repair work.
[Gratis Warranty Range]
(1) You are requested to conduct an initial failure diagnosis by yourself, as a general rule.
It can also be carried out by us or our service company upon your request and the actual
cost will be charged.
However, it will not be charged if we are responsible for the cause of the failure.
(2) This limited warranty applies only when the condition, method, environment, etc. of use
are in compliance with the terms and conditions and instructions that are set forth in the
instruction manual and user manual for the Product and the caution label affixed to the
Product.
(3) Even during the term of warranty, the repair cost will be charged on you in the following
cases;
1) A failure caused by your improper storing or handling, carelessness or negligence,
etc., and a failure caused by your hardware or software problem
2) A failure caused by any alteration, etc. to the Product made on your side without our
approval
3) A failure which may be regarded as avoidable, if your equipment in which the
Product is incorporated is equipped with a safety device required by applicable laws
and has any function or structure considered to be indispensable according to a
common sense in the industry
4) A failure which may be regarded as avoidable if consumable parts designated in the
instruction manual, etc. are duly maintained and replaced
5) Any replacement of consumable parts (battery, fan, etc.)
6) A failure caused by external factors such as inevitable accidents, including without
limitation fire and abnormal fluctuation of voltage, and acts of God, including without
limitation earthquake, lightning and natural disasters
7) A failure generated by an unforeseeable cause with a scientific technology that was
not available at the time of the shipment of the Product from our company
8) Any other failures which we are not responsible for or which you acknowledge we are
not responsible for