Troubleshooting; In Case Of Difficulty - Bose X Owner's Manual

T
ROUBLESHOOTING

In case of difficulty

Problem
Communication, but no
active noise reduction in
either ear
Active noise reduction, but
no communication, or very
low volume in both ears
Reduced active noise reduc-
tion, intermittent clicking
sounds, or communication
distortion in a loud environ-
ment
Reduced volume in one ear
only
30
Look for the problem in the left column of the table, then follow the
instructions on "What to do" in the right column. If the problem per-
sists, contact the Bose
contact information on page 34 of this guide, for assistance.
• Make sure the headset ANR is set to ON.
• If using aircraft power, check the aircraft fuse or circuit breaker.
• If using battery power, make sure that the batteries are fresh
and correctly installed.
• Check the battery power indicator. Refer to page 22 for
description of LED indicator.
• Check to see if the volume controls are set too low. Refer to
"Volume control" on page 21 (battery powered version) or on
page 23 (aircraft powered version) for instructions on volume
adjustment.)
• Check the volume setting of intercom/radio.
• Check the headset aircraft connection.
• Check stereo/mono configuration switch. See "Changing the
optional operation switches" on page 13.
• Check the TriPort
earcup to ensure they are not blocked. If dust or dirt is present,
carefully remove the debris using tweezers. Do not vacuum or
blow out debris.
• Check to see if the volume control is set too low. Refer to "Vol-
ume control" on page 21 (battery powered version) or on
page 23 (aircraft powered version) for instructions on volume
adjustment.
• Check stereo/mono configuration switch. See "Changing the
optional operation switches" on page 13.
®
Aviation Headset Department, using the
What to do
®
headset openings on the outside of each