Dell S560T Touch Setup Manual
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Dell S560T Touch Setup Manual

Interactive projector
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Dell | Interactive Projector
S560T
Touch Setup Guide

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Summary of Contents for Dell S560T

  • Page 1 Dell | Interactive Projector S560T Touch Setup Guide...

  • Page 2: About Notes

    Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft, Windows 7, and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: Usage Notice

    Set Up Touch on Your Projector Set Up Touch on Your Projector Usage Notice Precautions Please follow all warnings, precautions and The Infrared (IR) camera on the projector maintenance as recommended in this user's receives infrared signal from the Touch Unit manual.
  • Page 4 Set Up Touch on Your Projector How it works • The Touch Unit covers the entire whiteboard with a thin invisible IR light. • When a finger or stylus breaks into the light curtain, the IR light reflects on to the IR camera.

  • Page 5: Specifications

    Set Up Touch on Your Projector Specifications I. Touch Unit (S560T Only) Laser Safety Class 1 Touch Unit to Screen Distance 0.79 inch ~3.94 inch (20 mm~100 mm) @81"~100" 1080p LED Indicator Blue/Red I/O Port Interactive Jack x1 Touch sensor adjustment...
  • Page 6 Multi-touch Windows 7/8/10: 10 touch points Mac : Single-point touch ChromeBook: 10 touch points Multi-touch Min. Distance ≥1.57 inch (40mm) Trouble Shooting Viewer Utility support real-time image for trouble shooting. Working Projection Image Size 81"~100" @1080P(co-operate with S560T projector)
  • Page 7 Windows OS or Mac OS computer to complete first- time setup for the S560T *1 : Get S560x Interactive Utility from provided CD or download it from Dell Support *2 : S560T requires first-time alignment and calibration, ensure you complete setup process before use *3 : .NET Framework 4.0 installation is required...

  • Page 8: Step 1: Environment Check

    Set Up Touch on Your Projector Step 1: Environment Check - Keep at least 2 inch (50 mm) clearance boundary of the projection image to avoid A Make sure the projector is installed under reflection interference. the following conditions: - Other IR devices are not allowed because - The wall should be strong enough to avoid they will interfere the touch function.
  • Page 9 C Measuring projection surface flatness image. - Criteria: overall whiteboard flatness <0.2 B S560T Whiteboard size guidance inch (5 mm), flatness requirement is <0.12 When mounting the Touch Unit on a inch (3 mm) at Touch Unit mounting area.

  • Page 10: Step 2: Installing The Touch Unit

    Set Up Touch on Your Projector Step 2: Installing the Touch D-2) Insert 0.2 inch (5mm) thickness gauge at point 1~9 positions in the following order: Unit Horizontal: 1 Open top cover by Phillips screwdriver -Measure point 1, 2 & 3. (model: number 1).
  • Page 11 Set Up Touch on Your Projector - 0.79~3.94 inch (20~100 mm) from 2-4. The two black screws included are tapping bottom of the Touch Unit screws, suitable for aluminum honeycomb board which is the typical whiteboard material. NOTE: For other surfaces such as wood or concrete wall, use suitable screw types.
  • Page 12 Set Up Touch on Your Projector 4 Connect the power cord to the Touch Unit. NOTE: The L-side connector should be connected to the Touch Unit.

  • Page 13: Step 3: Install Utility Software

    Chromebook 10 touch points Not supported, please use a Not required Windows OS or Mac OS computer to complete first- time setup for the S560T *1 : Get S560x Interactive Utility from provided CD or download it from Dell Support...
  • Page 14 Set Up Touch on Your Projector *2 : S560T requires first-time alignment and calibration, ensure you complete setup process before use *3 : .NET Framework 4.0 installation is required *4 : Mac OS support 1 touch point only B Install software utility from CD. Utility icon statuses are as below:...

  • Page 15: Step 4: Setup Wizard

    Set Up Touch on Your Projector Step 4: Setup Wizard Step 5: Adjust Touch Sensor Please follow S560T Setup Wizard to complete 1 Press button to switch the Touch Unit to Touch Unit installation procedure. alignment mode: red light will be blinking at the indicator.
  • Page 16 Set Up Touch on Your Projector 2 Set computer to project in "Projector Only" 4 Turn gray knob counterclockwise, until mode. Connect USB cable from projector both beams are symmetrical at the same to computer. level. NOTE: Make sure the Touch Unit has already been switched to alignment mode 5 Turn black knob counterclockwise, until (Step 1) before connecting the USB cable...
  • Page 17 Set Up Touch on Your Projector 8 Replace the top cover. If not, turn the black and grey knobs to adjust each beams. (Step 4 & 5) Black knob : to move visible light on the light stickers Grey knob : to adjust visible light symmetrically at the same level.

  • Page 18: Step 6: Touch Area Setting

    Set Up Touch on Your Projector Step 6: Touch Area Setting B Select Manual Touch Area Setting: A Select Auto Touch Area Setting: B-1. After the camera captures the projection image, a Touch Area window will pop up. NOTE: If the captured image is not clear enough, •...
  • Page 19 Set Up Touch on Your Projector Remark: Captured image shows the actual Step 3: Finally, check again if the green camera view, which is reversed from projection frame completely overlaps the image. For example: P1 is lower right corner, P2 projected white frame.
  • Page 20 Set Up Touch on Your Projector Step 7: Calibration If the 'Auto Calibration Fail' message still pops up on screen, switch to Manual A Auto Calibration: Calibration. B Select Manual Calibration: NOTE: Manual Calibration is suggested for better accuracy. NOTE: If the fail message pops up, follow below steps to trouble-shoot and do Auto Calibration again.

  • Page 21: Step 8: Trouble-Shooting Viewer

    Set Up Touch on Your Projector Step 8: Trouble-shooting Step 9: Operation Mode Viewer Users can switch to Pen Mode ( ) while using the IR pen. Sometimes infrared red light (IR light) from ambient light sources may interfere with touch performance.

  • Page 22: Step 10: Touch Sensitivity

    Set Up Touch on Your Projector Step 10: Touch Sensitivity When touch function is unresponsive or writing is intermittent, you can adjust the sensitivity by adjusting the Touch Sensitivity level: - Default: 4 - Max.: 10 (most sensitive) - Min.: 0 (least sensitive) NOTE: Touch Sensitivity is not adjustable under Pen Mode.

  • Page 23: Troubleshooting

    Troubleshooting Troubleshooting Q1 What to do when Touch function is not accurate? For better accuracy, you should set to "Projector Only" display mode before calibration. A-1: Touch accuracy may be impacted if Windows default display setting has been changed. A-1-1 : Go to the setting page: Start menu > Control Panel > Appearance and Personalization A-1-2 : Select "Smaller - 100%(Default) "...
  • Page 24 Troubleshooting If you adjust the computer's resolution or connect a different computer. Failure symptom : In the center of the board the cursor and pen are aligned. As you move left or right the pen and cursor begin to separate. This issue maybe from graphics card driver setting. For Intel graphics cards, do the following: 1 Confirm the graphic card output resolution is same as projector information.
  • Page 25 Troubleshooting Q2 What to do when touch function is not accurate or not working when using a different display mode (duplicate/ extension)? A-1: Duplicate mode: It will be accurate if the laptop and the projector are in the same resolution. Set the "Scaling"...
  • Page 26 Troubleshooting Go to "Control panel" -> "Tablet PC settings" -> "Setup" and follow the touch screen settings. Q4 What to do when projection area corner is insensitive or intermittent lines are observed? 1 Adjust the level of Touch Sensitivity to enhance sensitivity. See Step 10 Touch Sensitivity for trouble-shooting.
  • Page 27 Troubleshooting Q5 Why cannot the computer boot when the USB cable which connects PC and projector is already plugged in? 1 Unplug USB cable from computer, and then re-boot computer. 2 Go to BIOS setup page of computer and modify the "Boot Sequence" Choose Hard disk as top priority, save the change and reboot computer.
  • Page 28 Troubleshooting A-4 Go to Power Options in Control Panel, check USB selective suspend settings status in USB settings under Advance Settings. Switch to "Disabled". A-5 Go to official website of the laptop/PC manufacturer, and update USB driver to latest version. A-6 Use the USB cable included with your projector and check again.
  • Page 29 Troubleshooting Q7 What to do when the mouse is blocked? 1 Open the curtain cover by screwdriver. 2 Press the button to switch to visible light mode (See step 5: Adjust Touch Sensor) and the mouse will be unblocked. Then follow step 5: Adjust Touch Sensor as in page 15. Q8 Why utility icon ( ) is red, not green ( Red icon (...
  • Page 30 Troubleshooting 5 Control Panel > Hardware and Sound > Power Options > Change plan settings > Change advanced power settings > USB settings > USB selective suspend setting. Switch to "Disabled". 6 Go to official website of the laptop/PC manufacturer, and update USB driver to latest version. 7 Go to official website of the laptop/PC manufacturer, and update BIOS driver to latest version.
  • Page 31 Troubleshooting - For better accuracy, please do Manual Calibration. - If an overlarge offset is observed, please perform Manual Calibration and see step 7: Calibration as in page 20. Q10 What to do when Auto Calibration and Auto Touch Area Setting both fail? 1 Check "Ceiling Mount"...
  • Page 32 Troubleshooting a Quit all software applications b Reduce ambient light c Do not obstruct or shake lens during calibration d Check if projection image is clear. If not, adjust focus to sharpen the image. e If the "Auto Touch Area Setting failed" or "Auto Calibration failed" message pops up on screen again, please switch to Manual Mode to do Touch Area Setting and Calibration.
  • Page 33 Troubleshooting 3 Please check Projector Color Mode selection. To ensure accuracy of both Auto Touch Area Setting and Auto Calibration, it is suggested to switch Color mode to Bright Mode. Q11 What to do when the mouse cursor ( ) flashes or jumps on screen, or when Touch function does not work well at certain projected area? 1 Please confirm the Touch sensor had been adjusted and Laser Beam is parallel to the screen.
  • Page 34 Troubleshooting 5 To keep at least 2 inch (50 mm) clearance boundary of the projected image to avoid reflection interference. Q12 What to do when there is only a single touch point? 1 Mac computers support single touch point only. 2 For WINDOWS computer, please refer to below suggestions 2.1 Re-plug USB cable from computer and check again.
  • Page 35 Appendix B: Accessory Appendix B: Accessory Interactive cable Item Description Quantity Touch Unit Alignment sticker White Screw M2.6x6 (to fix TOUCH UNIT) TOUCH UNIT base plate Black Screw M3x6 (to fix base plate)
  • Page 36 Appendix B: Accessory Double-sided tape (for CD for User Manual and base plate) Utility Software Documentation Dell Interactive Projector S560P/S560T Contents: • User's Guide • Setup Utility 018T WNA00 • Touch Setup Guide (S560T only) P/N 18TWN Rev. A00 P/N 36.76G01G001...
  • Page 38 Printed in China. Printed on recycled paper. w w w.d e l l .c o m / s u p p o r t...

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