Diagnostic Code Chart - Whirlpool Energy Smart 188410 Installation And Use Manual

Diagnostic Code Chart

IMPORTANT: Before attempting to adjust the ther-
mostat, read the "Water Temperature Regulation"
section page 10.
The Electronic Thermostat (ET) is designed so
that it may control the water heater without the
®
Energy Smart Module (ESM) being operated,
see page 12.
If the instructions are not clear, contact a qualifi ed
person.
(ESM) ERROR CODE
E01
with an alert Icon flashing.
E02
with an alert Icon flashing.
E03
with an alert Icon flashing.
E04
with an alert Icon flashing.
E05
with an alert Icon flashing.
E06
with an alert Icon flashing.
E07
with an alert Icon flashing.
E08
with an alert Icon flashing.
E09
with an alert Icon flashing.
E10
E11
E12
*These instructions are brief and intended as guidance for a qualifi ed person. If you lack the necessary
Energy Smart
Error Code
INDICATES
Dry-fire, electrical power on with the tank not
completely full of water.
Water temperature exceeded high limit.
Upper thermistor sensor failure.
(Note: Upper thermistor sensor is part of
the ET)
Upper element circuit failure.
(Note: Lower element is still operable)
Lower element circuit failure.
(Note: Upper element is still operable)
Electronic Thermostat (ET) failure
(Internal processor).
Lower thermistor sensor failure.
®
Energy Smart Module (ESM)
failure.
Electronic Thermostat (ET) error.
skills to perform these procedures call 1-877-817-6750 for assistance.
Module (ESM)
®
ENERGY STANDARD VACATION GRID
SMART ENABLED
ALERT
°F/°C
CORRECTIVE ACTION*
1. Turn off electrical power at breaker, add water.
2. Turn on electrical power at breaker.
3. See "Water Heater Start-Up" on page 10.
1. Turn off electrical power at the breaker.
2. Press the reset button (see Figure 10A).
3. Turn on electrical power at breaker.
4. If error returns call a service technician for assistance.
1. Turn off electrical power at the breaker.
2. Replace Electronic Thermostat (ET).
3. Turn on electrical power at breaker.
1. Turn off electrical power at the breaker.
2. Check element circuits for resistance of 5-25 ohms (replace if required).
3. Check wires at elements and Electronic Thermostat (ET) for damage.
If this 4 flashes condition continues, replace Electronic Thermostat (ET).
4. Turn on electrical power at breaker.
1. Turn off electrical power at the breaker.
2. Check element circuits for resistance of 5-25 ohms (replace if required).
3. Check wires at elements and Electronic Thermostat (ET) for damage.
If this 5 flashes condition continues, replace Electronic Thermostat (ET).
4. Turn on electrical power at breaker.
1. Turn off electrical power at the breaker. Now turn on electrical power to
see if error clears. If error has not cleared, replace Electronic Thermo-
stat (ET).
2. Turn on electrical power at breaker.
1. Turn off electrical power at the breaker.
2. Check electrical connections at Electronic Thermostat (ET).
3. Replace Lower Thermistor Sensor.
4. Turn on electrical power at breaker.
1. Turn off electrical power.
2. Check wires at the interface module for damage.
3. If this 8 flashes condition continues, replace module (ESM).
4. See "Overriding The Interface Module (ESM)" by unplugging from the
Electronic Thermostat (ET) on page 12. NOTE: Electronic Thermostat
(ET) will continue to be operate, hot water will still be available.
5. Turn on electrical power at breaker.
1. Turn off electrical power.
2. Check wiring at Electronic Thermostat (ET) for damage.
3. Turn on electrical power at breaker.
4. If this code flashes condition continues, replace the Electronic
Thermostat (ET).
17
Alert Icon