Troubleshooting - Calivita BioHarmonex BH4 Product Information & User Manual

TROUBLESHOOTING

PROBLEM
Unit switches off
Screen is black
The unit does not charge
®
Calivita logo turns to blue
when charging
Touchscreen problem
Unit freezes
Battery drains too fast
BIOHARMONEX 4.0 USER'S GUIDE
SOLUTION
Battery is low, connect the charger.
The device may be switched to standby mode.
Press the on/off button.
If the screen remains black, try to reset the device by pressing and
holding the on/off button for 12 seconds. If nothing happens, the
battery may be low. Connect the charger. If it still doesn't work,
contact your distributor!
Check the charger cable. If damaged, replace cable or charger.
If it still doesn't charge, contact your distributor!
®
The BioHarmonex indicates a charging problem. Try charging the
device with another network charger. If the problem persists,
replace the charger.
Try to restart the device. If it still doesn't work, contact your
distributor!
Try to reset the device by pressing and holding the on/off button for
12 seconds. If nothing happens, contact your distributor!
Replace the battery. Please contact your distributor!
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