Table of Contents
Related Manuals for VTech VH6221
Summary of Contents for VTech VH6221
- Page 1 VH6220 Go to businessphones.vtech.com Over-the-ear Office to register your product for Wireless Headset enhanced warranty support and the latest VTech product news. VH6221 Over-the-ear Office Wireless Headset with Lifter Abridged user’s manual...
- Page 2 Congratulations on your purchase of this VTech product. Before using this product, please read the Important safety information. This Abridged user’s manual provides you with the basic installation and use instructions. A limited set of features are described in abbreviated form.
- Page 3 For lifter’s information, refer to the section Lifter. Skype ® and Skype for Business ® are registered trademarks of Microsoft Corporation. The VTech Control supports Skype version 7.1-7.40. Later versions of Skype are not supported by VTech Control for remote headset call control.
- Page 4 What’s in the box Your product package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. For VH6220/VH6221: Abridged user's manual Wireless headset Earbuds USB cable Headset base Headset base power adapter...
- Page 5 What’s in the box For VH6221 only: Corded handset lifter Auxiliary ring detector Corded phone connection cable...
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Page 6: Table Of Contents
Overview ........17 Option 3: Connect to a Connect the Lifter ...... 19 traditional corded phone Operate with Lifter ..... 19 with Lifter (for VH6221 only) ..7 Option 4: Connect to a Appendix computer ........7 Adding and registering Wear the headset ......8 a new headset ...... - Page 7 FCC Part 68 and ACTA ....38 FCC Part 15 ........40 California Energy Commission battery charging testing instructions....... 41 Limited warranty ......42 Disclaimer and Limitation of Liability ........45 Technical specifications .....46...
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Page 8: Headset Overview
Overview Headset overview Ear hook 1 – 2 – ON/OFF button and LED light • Press to make, answer or end a call. • See Headset lights for lights behavior. 3 – Magnetic charging contacts + (Volume up) / - (Volume down) 4 –... -
Page 9: Headset Base
• Press to enter the PC mode. See Headset base lights for lights behavior. PHONE (mode button and light) 7 – • Press to enter the PHONE mode. See Headset base lights for lights behavior. LIFTER jack (for VH6221 only) 8 – (USB port) 9 –... - Page 10 Overview Headset base AutoAns ON/OFF 13 – • When turned on, your headset will then automatically answer a call when it is lifted from the charging cradle. WB (Wideband) / NB (Narrowband) Switch 14 – • Use this switch to adjust the audio bandwidth. Wideband audio delivers wider frequency response and higher HD audio quality.
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Page 11: Power Up The Headset Base
Getting started Power up the headset base 1. Plug the small end of the headset base power adapter labelled POWER jack to the (green dot) at the rear of the headset base. 2. Plug the large end into an electrical outlet not controlled by a wall switch. -
Page 12: Connection Methods
Option 3: Connect to traditional corded phone with Lifter (for VH6221 only) • You can connect the headset to a corded phone using the corded phone connection cable and lifter provided (see Connect the Lifter). -
Page 13: Option 1: Connect To Ip Phone Via Ehs
Getting started Connection methods For detailed instructions of the four options to connect your headset, visit the product page of VH6220 or VH6221 at businessphones.vtech.com/support/downloads to download the respective instructional document. Option 1: Connect to IP phone via EHS Connect the headset to an IP phone using the EHS cable and headset audio cable provided. -
Page 14: Option 2: Connect To A Traditional Corded Phone (For Vh6221 Only)
Corded phone connection cable Option 3: Connect to a traditional corded phone with Lifter (for VH6221 only) Use the corded phone connection cable and lifter provided to connect the Corded... -
Page 15: Wear The Headset
Getting started Wear the headset Attach the earbud and wear the headset 1. Insert the earbuds to check the best fitting. Remove them from your ear after checking. 2. Insert your desired earbud to the headset. • Make sure the protruding bump is pointing towards your mouth when placed on your ear. -
Page 16: Before Use Headset Operation
Before use Headset operation Headset power on/off To power on the headset: • Place the headset in the headset base. -OR- • Press and hold ON/OFF button for two seconds. LED light flashes blue three times, and you hear three beeps when it is being powered on. -
Page 17: Operate
Operate PHONE mode Before using the headset with your telephone connected, make sure you have chosen PHONE mode. To choose PHONE mode: • Press the PHONE button on the headset base. The PHONE light turns on. Operate with IP phone via EHS To make a call: 1. -
Page 18: Operate With Corded Phone (For Vh6221 Only)
2. Place the corded handset back to the corded phone to end the call. Operate with traditional corded phone via Lifter (for VH6221 only) For calls operation with a traditional corded phone via Lifter, see Operate with Lifter. -
Page 19: Pc Mode
VH6220 or VH6221. Unzip and install the application after download Make and receive calls You can make and receive VoIP calls with your VTech Control through Skype and Skype for Business. Caller ID announce The Caller ID announce feature with your VTech Control lets you know who is calling without having to look at the display. -
Page 20: Call Settings
Operate Call settings Auto Answer When the Auto Answer feature is enabled, your headset will automatically answer a call when it is lifted from the charging cradle. To turn the Auto Answer feature on: • Slide the AutoAns knob at the headset bottom to ON. -
Page 21: Adjust The Headset Earpiece Audio
Operate Call settings Adjust the headset earpiece audio During a call, you may need to slide the audio adjustment switch at the bottom of the headset base to adjust for clear audio at the headset earpiece, when there is interference caused by other DECT systems operating in the same environment. -
Page 22: Headset Ringer
Setting Sound settings Headset ringer The headset base and headset do not have external ringers. When you receive calls, the headset earpiece rings. To change the volume of the earpiece ringer: • Press + or - when the headset is not in use. To turn off the earpiece ringer: •... -
Page 23: Temporary Ringer Silencing
Setting Sound settings Temporary ringer silencing Press MUTE on the ringing headset to temporarily silence the ringer in the headset earpiece without disconnecting the call. The next incoming call rings normally at the preset volume. Volume control To adjust the listening volume during a call: •... -
Page 24: Lifter (For Vh6221 Only) Overview
Lifter (for VH6221 only) Overview Small lifter pad 1 – • Holds the earpiece of the corded telephone handset. Switch hook presser adjustment knob 2 – • Adjusts the position of the switch hook presser. RING ON/OFF 3 – • Press to turn the ring detector on or off. When the ring detector is off, the wireless headset does not ring. - Page 25 Lifter Overview Lifter control cable 5 – • Plug this cable into the LIFTER jack on the headset base. RING DETECT jack 6 – • Plug in the auxiliary ring detector. SENSOR ADJ knob 7 – • Adjusts the sensitivity of the ring detector. ADJUST LIFTER knob 8 –...
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Page 26: Connect The Lifter
Lifter Connect the Lifter For conceptual reference of the connection to a traditional corded phone with Lifter, see Connection methods. Operate with Lifter To make a call: ON/OFF button on the headset. The 1. Press the lifter’s switch hook presser rises and releases the switch hook. -
Page 27: Adding And Registering A New Headset
Appendix Adding and registering a new headset The VH6220/VH6221 Convertible Office Wireless Headset comes pre-registered to the headset base. You can add one more VH622 Convertible Office Wireless Accessory Headset to your VH6220/VH6221 system. For more details, refer to the user’s manual that comes with your new... -
Page 28: Headset Lights
Appendix Headset lights ON/OFF button and LED light Press to make, answer or end a call. Color LED light status Meaning Steady light on The battery is low and the headset is charging in the headset base. Flash every 10 seconds The battery is low and the headset is not in the headset base. -
Page 29: Headset Alert Tones
Appendix Headset alert Headset alert tones Alert tone behavior Meaning • One short beep every The microphone is muted. 30 seconds • Two beeps Error alert tone. • The speaking volume has reached its highest or lowest setting. • Any key is pressed while the headset is out of range. -
Page 30: Headset Base Lights
Appendix Headset base lights Light Color LED light status Meaning Steady light on You are registering a headset. Flash You are deregistering headset(s) from the headset base. The call is muted. Blue Steady light on PHONE mode is selected as the default mode on the idle headset base. -
Page 31: Frequently Asked Questions
1 (800) 595–9511. In Canada, dial 1 (800) 267-7377. I cannot find Download the complete instructions on the selected complete topics under the product page of VH6220 or VH6221 at instructions businessphones.vtech.com/support/downloads. on headset For headset connection methods:... - Page 32 Appendix Frequently asked questions I cannot hear Disconnect the telephone line cord from the telephone where the headset base is connected. Then, connect the dial tone. the telephone line cord to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective.
- Page 33 VoIP calling software. Make sure the audio settings in your VoIP calling software are set to use your "VTech Headset". My headset You need to deregister the headset from the current isn’t working.
- Page 34 Appendix Frequently asked questions I have manually You must register a new headset or the accidentally deregistered headset to the headset base for it to operate. or accidentally deregistered To register anew headset to the headset base: my headset 1. Make sure the battery is properly installed in the from the headset.
- Page 35 Appendix Frequently asked questions Make sure the cables are plugged in correctly and light securely, and that the battery is securely installed in the on the headset wireless headset. is off while charging. Make sure the headset is sitting properly on the base to charge.
- Page 36 Appendix Frequently asked questions My corded Make sure that the RING ON/OFF button on the lifter is phone is turned on. If the RING ON/OFF button is turned off, the headset does not ring. ringing, but my headset is not If the speaker of your corded phone is not located under ringing.
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Page 37: Maintenance
Appendix Maintenance Taking care of your headset • Your wireless headset contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the headset down gently. Save the original packing materials to protect your headset if you ever need to ship it. Avoid water •... -
Page 38: Important Safety Information
Appendix Important safety information When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. -
Page 39: Especially About Wireless Headsets
CAUTION CAUTIONS • Use only the power adapter provided with this product. To obtain a replacement, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377. • Use Only Supplied Battery or equivalent. •... -
Page 40: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Important safety information The RBRC® Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle lithium-ion rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. -
Page 41: For C-Ul Compliance
Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Lorsque vous utilisez votre appareil, vous devriez toujours suivre certaines mesures de précaution de base afin de réduire les risques d’incendie, d’électrocution et de blessures corporelles, dont ceux qui suivent : Information relative à... - Page 42 MISES EN GARDE • N’utilisez seulement l’adaptateur inclus avec ce produit. Pour obtenir une pièce de rechange, visitez notre site Web au businessphones.vtech.com ou composez le 1 (800) 595-9511. Au Canada, composez le 1 (800) 267-7377. • N’utilisez que la pile incluse ou l’équivalent.
- Page 43 Appendix For C-UL compliance • Piles rechargeables: Ce produit comporte des piles rechargeables au lithium-ion. Usez de prudence lorsque vous manipulez de telles piles et veillez à ne pas les court-circuiter avec des matériaux conducteurs, tels que des bagues, bracelets et clés.
- Page 44 Appendix For C-UL compliance Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux dispositifs numériques sans fil): L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les dispositifs numériques sans fil et les stimulateurs cardiaques implantés dans l’organisme.
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Page 45: Fcc Part 68 And Acta
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. - Page 46 Appendix FCC Part 68 and ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g. police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up.
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Page 47: Fcc Part 15
Appendix FCC Part 15 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. -
Page 48: California Energy Commission Battery Charging Testing Instructions
When the CEC battery charging testing mode is activated, all headset functions, except battery charging, will be disabled. If you have registered the wireless headset to the VH6220/VH6221 headset base, below are the testing instructions. To activate the CEC battery charging testing mode: 1. -
Page 49: Limited Warranty
Limited warranty 1. What does this limited warranty cover? VTech of this VTech product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. - Page 50 PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty,...
- Page 51 In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost...
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Page 52: Disclaimer And Limitation Of Liability
VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this user’s manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. -
Page 53: Technical Specifications
Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Operating temperature 32°F - 122°F 0°C - 50°C Headset base voltage 96Vrms - 127Vrms (AC voltage, 60Hz) Headset base voltage Output 1: 6VDC @450mA (AC adapter output) Output 2: 6VDC @300mA Headset operating voltage 3.2VDC - 4.2VDC... - Page 54 And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2018 VTech Communications, Inc. All rights reserved. 10/18. VH6220_VH6221_ACIB_V4.0...