VTech ErisTerminal VSP600A Administrator And Provisioning Manual
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VTech ErisTerminal VSP600A Administrator And Provisioning Manual

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ErisTerminal
SIP DECT Base Station
and Cordless Headset
VSP600A
Administrator and Provisioning Manual
Rev. 1 09/15

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  • Page 1 ® ErisTerminal SIP DECT Base Station and Cordless Headset VSP600A Administrator and Provisioning Manual Rev. 1 09/15...

  • Page 2: Table Of Contents

    VSP600A Administrator and Provisioning Manual ONTENTS Preface ...................... 6 Text Conventions ........................ 7 Audience..........................7 Related Documents ......................7 Introducing the VSP600A ................ 8 About the VSP600A base station ..................9 Quick Reference Guide ....................10 Network Requirements ..................... 12 VSP600A Configuration Methods ..................
  • Page 3 VSP600A Administrator and Provisioning Manual Audio Settings ....................33 Quality of Service ..................34 Signaling Settings ..................34 Feature Access Codes Settings ..............35 Voicemail Settings..................36 NAT Traversal ....................36 Music on Hold Settings ................. 37 Network Conference Settings ............... 37 Session Timer ....................
  • Page 4 VSP600A Administrator and Provisioning Manual Plug-and-Play Settings.................. 63 DHCP Settings ....................64 Resynchronization..................65 Import Configuration..................66 Export Configuration ..................67 Reset Configuration ..................67 Security........................ 68 Administrator Password ................68 User Password ....................68 Web Server ....................69 Certificates......................69 System Logs ......................70 Syslog Settings .....................
  • Page 5 VSP600A Administrator and Provisioning Manual Troubleshooting ................... 120 Common Troubleshooting Procedures ................120 Appendixes ................... 122 Appendix A: Maintenance....................122 Appendix B: GPL License Information................123 Back to Contents...

  • Page 6: Preface

    Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of the console. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.

  • Page 7: Text Conventions

    NAT traversal settings, and so on. As the VSP600A SIP DECT base station becomes certified for IP PBX equipment or services, VTech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with VSP600A-specific configurations for optimal performance with those services.

  • Page 8: Introducing The Vsp600A

    VSP600A Administrator and Provisioning Manual H A P T E R VSP600A NTRODUCING THE This administrator and provisioning guide contains detailed instructions for configuring the VSP600A SIP DECT base station. Please read this guide before attempting to configure the VSP600A. Some of the configuration tasks described in this chapter are duplicated in the Web User Interface (WebUI) described in the next chapter, but if you need to assign static IP addresses, they must be set at each device.

  • Page 9: About The Vsp600A Base Station

    VSP600A Administrator and Provisioning Manual About the VSP600A base station The VTech VSP600A SIP DECT base station with VSP601Acordless handset is a cordless business phone system designed to work with popular SIP telephone (IP PBX) equipment and services. Once you have ordered and configured your SIP equipment or service, the VSP600A and cordless handsets enable you to make and receive calls as you would with any other business phone.

  • Page 10: Quick Reference Guide

    VSP600A Administrator and Provisioning Manual Quick Reference Guide The external features of the VSP600A base station and handset are described below. Antenna Wall mount slot (on top) Handset Locator and registration button Use only Supplied Adapter AC Adapter input Power LED Reset button RESET VoIP LED...
  • Page 11 VSP600A Administrator and Provisioning Manual Message LED Soft keys Headset jack On back of handset: · Belt clip · Speaker For information about the handset call management keys, see the User Guide. Back to Contents Introducing the VSP600A...

  • Page 12: Network Requirements

    VSP600A Administrator and Provisioning Manual Network Requirements A switched network topology is recommended for your LAN (using standard 10/100 Ethernet switches that carry traffic at a nominal rate of 100 Mbit/s). The office LAN infrastructure should use Cat.-5/Cat.-5e cable. The VSP600A requires a wired connection to the LAN. However, wireless connections from your LAN to other devices (such as laptops) in your office will not impede performance.

  • Page 13: Vsp600A Configuration Methods

    VSP600A Administrator and Provisioning Manual VSP600A Configuration Methods You can configure the VSP600A using one of the following methods:  From the VSP601A handset, using the handset menus. The VSP601A menus are best suited to configuring a few settings, perhaps after the initial setup has been done.

  • Page 14: Configuration Using The Phone Menus

    VSP600A Administrator and Provisioning Manual H A P T E R ONFIGURATION SING THE HONE ENUS The VSP600A Main Menu has the following sub-menus:  Message—access the voice messages on each account.  Directory—view and dial directory and blacklist entries. ...

  • Page 15: Viewing The Main Menu

    VSP600A Administrator and Provisioning Manual Viewing the Main Menu To use the VSP601A menu: 1. When the VSP601A is idle, press MENU/SELECT. The Main Menu appears. Main Menu Message Directory Call history Intercom BACK ENTER   2. Press to highlight the desired sub-menu, and then press MENU/SELECT. ...
  • Page 16 VSP600A Administrator and Provisioning Manual Table 2. Status menu summary Menu Information listed 1. Network  IP address  DHCP status (Enabled/Disabled)  Subnet Mask  Gateway IP address  DNS server 1 IP address  DNS server 2 IP address Lines and registration status.

  • Page 17: Viewing Line Status

    VSP600A Administrator and Provisioning Manual Viewing Line status To view line status, from the Status menu, select Line. The Line menu lists the available lines, along with icons indicating each line's current registration status. Line John 201 Dawn 202 Larry 203 Ellie 204 BACK ENTER...

  • Page 18: Using The Admin Settings Menu

    VSP600A Administrator and Provisioning Manual Using the Admin Settings Menu To access the Admin Settings menu: 1. When the VSP601A is idle, press MENU/SELECT.  The Main Menu appears. Main Menu Message Directory Call history Intercom BACK ENTER   to highlight Admin settings, and then press MENU/SELECT.

  • Page 19: Using The Network Setting Menu

    VSP600A Administrator and Provisioning Manual Using the Network Setting menu Use the Network setting menu to configure network-related settings for the VSP600A. For more information about these settings, see “Basic Network Settings” on page 44 “Advanced Network Settings” on page To use the Network setting menu: ...
  • Page 20 VSP600A Administrator and Provisioning Manual You must be familiar with TCP/IP principles and protocols to configure static IP settings. To set static IP for the VSP600A:   1. From the Network setting menu, press to highlight Set static IP, and then press MENU/SELECT.

  • Page 21: Using The Secure Browsing Menu

    VSP600A Administrator and Provisioning Manual To set other settings (DNS and NTP):   1. From the Network setting menu, press to highlight Others, and then press SELECT. If DHCP is disabled, the Others menu appears. If DHCP is enabled, an error message appears briefly before returning you to the Network setting menu.

  • Page 22: Using The Provisioning Menu

    VSP600A Administrator and Provisioning Manual Using the Provisioning menu Use the Provisioning menu to manually configure auto-provisioning settings. For more information about auto-provisioning, see “Provisioning” on page 62 “Provisioning Using Configuration Files” on page On the Provisioning menu you can configure: ...

  • Page 23: Editing The Handset Pin Code

    VSP600A Administrator and Provisioning Manual Editing the handset PIN code The PIN code is a four-digit code that you use to deregister the handset from the base. The default PIN is 0000. Changing the PIN on the handset will change the PIN for all registered handsets.

  • Page 24: Using The Webui

    VSP600A Administrator and Provisioning Manual H A P T E R SING THE The WebUI allows you to configure all aspects of VSP600A base station operation, including account settings, network settings, contact lists, and provisioning settings. The WebUI is embedded in the VSP600A operating system. When you access the WebUI, you are accessing it on the device, not on the Internet.

  • Page 25: Using The Web User Interface (Webui)

    VSP600A Administrator and Provisioning Manual Using the Web User Interface (WebUI) The Web User Interface (WebUI) resides on the VSP600A base station. You can access it using an Internet browser. After you log in to the WebUI, you can configure the VSP600A on the following pages: ...
  • Page 26 VSP600A Administrator and Provisioning Manual To access the WebUI: 1. Ensure that your computer is connected to the same network as the VSP600A. 2. Find the IP address of the VSP600A: a. On a handset, press MENU b. Press  to highlight Status, and then press ENTER c.

  • Page 27: Status Page

    VSP600A Administrator and Provisioning Manual Status Page On the Status pages, you can view network status and general information about the base station and handsets. Some of the information on the Status pages is also available on the Status menu available on the handset. System Status The System Status page shows: ...

  • Page 28: Handset Status

    VSP600A Administrator and Provisioning Manual Handset Status The handset status page shows the name and registration status of cordless handsets. The page lists the maximum of six handsets, even if fewer handsets are registered. If you have not given the handsets unique names, the default name of “HANDSET” appears. Back to Contents Using the WebUI...

  • Page 29: System Pages

    VSP600A Administrator and Provisioning Manual System Pages SIP Account Management On the SIP Account Management pages, you can configure each account you have ordered from your service provider. The SIP Account settings are also available as parameters in the configuration file. See “"sip_account"...
  • Page 30 VSP600A Administrator and Provisioning Manual Setting Description Authentication name If authentication is enabled on the server, enter the authentication name (or authentication ID) for authentication with the server. Authentication password If authentication is enabled on the server, enter the authentication password for authentication with the server. Dial Plan Enter the dial plan, with dialing strings separated by a | symbol.

  • Page 31: Dial Plan

    VSP600A Administrator and Provisioning Manual Dial Plan The dial plan consists of a series of dialing rules, or strings, that determine whether what the user has dialed is valid and when the VSP601A should dial the number. Dialing rules must consist of the elements defined in the table below. Element Description Any dial pad key from 0 to 9, including # and *.

  • Page 32: Sip Server Settings

    VSP600A Administrator and Provisioning Manual SIP Server Settings Setting Description Server address Enter the IP address or domain name for the SIP server. Server port Enter the port number that the SIP server will use. Registration Settings Setting Description Server address Enter the IP address or domain name for the registrar server.

  • Page 33: Backup Outbound Proxy Settings

    VSP600A Administrator and Provisioning Manual Backup Outbound Proxy Settings Setting Description Server address Enter the IP address or domain name for the backup proxy server. Server port Enter the port number that the backup proxy server will use. Audio Settings Setting Description Codec priority 1...

  • Page 34: Quality Of Service

    VSP600A Administrator and Provisioning Manual Quality of Service Setting Description DSCP (voice) Enter the Differentiated Services Code Point (DSCP) value from the Quality of Service setting on your router or switch. DSCP (signalling) Enter the Differentiated Services Code Point (DSCP) value from the Quality of Service setting on your router or switch.

  • Page 35: Feature Access Codes Settings

    VSP600A Administrator and Provisioning Manual Feature Access Codes Settings If your IP PBX service provider uses feature access codes, then enter the applicable codes here. Setting Description Voicemail Enter the voicemail access code. The code is dialed when the user selects a line from the Message menu. DND ON Enter the Do Not Disturb ON access code.

  • Page 36: Voicemail Settings

    VSP600A Administrator and Provisioning Manual Voicemail Settings Setting Description Enable MWI When enabled, the account subscribes to the "message Subscription summary" event package. The account may use the User ID or the service provider's "Mailbox ID". Mailbox ID Enter the URI for the mailbox ID. The phone uses this URI for the MWI subscription.

  • Page 37: Music On Hold Settings

    VSP600A Administrator and Provisioning Manual Music on Hold Settings Setting Description Enable Local MoH Enables or disables a hold-reminder tone that the user hears when a far-end caller puts the call on hold. Network Conference Settings Setting Description Enable Network Enables or disables network conferencing for account x.

  • Page 38: Call Settings

    VSP600A Administrator and Provisioning Manual Call Settings You can configure call settings for each account. Call Settings include Do Not Disturb and Call Forward settings. The call settings are also available as parameters in the configuration file. See “"call_settings" Module: Call Settings” on page 112.
  • Page 39 VSP600A Administrator and Provisioning Manual Setting Description Enable Call Forward Enables or disables forwarding incoming calls to the target Busy number if:  the number of active calls has reached the maximum number of calls configured for account x  Call Waiting Off is selected.

  • Page 40: User Preferences

    VSP600A Administrator and Provisioning Manual User Preferences On the User Preferences page, you can set the language that appears on the WebUI. The User Preferences page is also available to phone users when they log on to the WebUI. The user preference settings are also available as parameters in the configuration file. See “"user_pref"...

  • Page 41: Signaling Settings

    VSP600A Administrator and Provisioning Manual Signaling Settings The signalling settings are also available as parameters in the configuration file. See “"network" Module: Network Settings” on page After entering information on this page, click to save it. Voice Click the link for each setting to see the matching configuration file parameter in “"network"...

  • Page 42: Handset Settings

    VSP600A Administrator and Provisioning Manual Setting Description Max Public RTP port Enter the upper limit of the RTP port range. Handset Settings The Handset Settings allow you to configure account assignments and names for the cordless handsets that are registered to the base station. For more information on registering cordless handsets, see the VSP600/VSP601 User Guide.

  • Page 43: Handset Name

    VSP600A Administrator and Provisioning Manual Handset Name On the Handset Name page, you can enter a name for each Handset. The Handset Name will be used throughout the WebUI and will appear on the handset Idle screen. The Handset Name is limited to a maximum of 11 characters. The default name is "HANDSET".

  • Page 44: Network Pages

    VSP600A Administrator and Provisioning Manual Network Pages You can set up the VSP600A for your network configuration on the Network pages. Your service provider may require you to configure your network to be compatible with its service, and the VSP600A settings must match the network settings. The network settings are also available as parameters in the configuration file.

  • Page 45: Advanced Network Settings

    VSP600A Administrator and Provisioning Manual Setting Description Gateway Enter the address of the default gateway (in this case, your router). Primary DNS If DHCP is disabled, enter addresses for the primary and secondary DNS servers. Secondary DNS Advanced Network Settings VLAN You can organize your network and optimize VoIP performance by creating a virtual LAN for phones and related devices.

  • Page 46: Lldp-Med

    VSP600A Administrator and Provisioning Manual LLDP-MED Setting Description Enable LLDP-MED Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED). LLDP-MED is a standards-based discovery protocol supported on some network switches. It is required for auto-configuration with VLAN settings. Packet Interval (secs) Sets the LLDP-MED packet interval (in seconds).

  • Page 47: Contacts Pages

    VSP600A Administrator and Provisioning Manual Contacts Pages Base Directory On the Base Directory page, you can manage directory entries that will be available on all handsets. You can sort, edit, delete, and add contact information for up to 200 entries. In order to back up your contacts or import another local directory file, the page also enables you to export and import the base directory.
  • Page 48 VSP600A Administrator and Provisioning Manual Table 5. Base Directory commands Click To... Sort the list by last name. Edit information for an entry View the next page of entries. View the last page of entries. View the first page of entries. Delete selected entries from the directory.

  • Page 49: Create Base Directory Entry

    VSP600A Administrator and Provisioning Manual Create Base Directory Entry Setting Description Range Default First Name Enter the appropriate names in these fields. The maximum length Blank Last Name of the first name and last name fields is 15 characters. Ringer Tone Sets a unique ringer tone for calls Auto, Tone 1–10 Tone 1...

  • Page 50: Blacklist

    VSP600A Administrator and Provisioning Manual Blacklist On the Blacklist page, you can manage local blacklist entries. The VSP600A rejects calls from numbers that match blacklist entries. You can sort, edit, delete, and add up to 200 blacklist entries. In order to back up your blacklist entries or import another local blacklist file, the page also enables you to export and import the blacklist.

  • Page 51: Create Blacklist Entry

    VSP600A Administrator and Provisioning Manual Table 6. Blacklist commands Click To... Add a new entry. Delete all entries. Import a blacklist file. Export the blacklist. To add a new blacklist entry: 1. Click . The Create Blacklist Entry page appears. 2.

  • Page 52: Blacklist Import/Export

    VSP600A Administrator and Provisioning Manual Blacklist Import/Export The best way to create a blacklist file for import is to first export the blacklist from the VSP600A. After exporting the file, open it in an .xml editor and add or modify entries. Importing a blacklist file adds the imported blacklist entries to existing entries.

  • Page 53: Ldap

    VSP600A Administrator and Provisioning Manual LDAP The phone supports remote Lightweight Directory Access Protocol (LDAP) directories. An LDAP directory is hosted on a remote server and may be the central directory for a large organization spread across several cities, offices, and departments. You can configure the phone to access the directory and allow users to search the directory for names and telephone numbers.
  • Page 54 (no spaces). Your directory may include attributes like "cn" (common name) or "ou" (organizational unit) or "dc" (domain component). For example: ou=accounting,dc=vtech,dc=com Maximum number of Sets the maximum number of entries returned for an LDAP entries search.
  • Page 55 VSP600A Administrator and Provisioning Manual Setting Description Work number attribute Sets the attribute for the work number. What you enter here should match the work number attribute for entries on the LDAP server (telephoneNumber, for example). This helps ensure that the phone displays LDAP entries in the same format as the Local Directory.

  • Page 56: Servicing Pages

    VSP600A Administrator and Provisioning Manual Servicing Pages Reboot To manually reboot the VSP600A and apply settings that you have updated, click Time and Date On the Time and Date page, you can manually set the time and date, and the time and date formats.

  • Page 57: Time Zone And Daylight Savings Settings

    VSP600A Administrator and Provisioning Manual Setting Description NTP Server If Enable Network Time is selected, enter the URL of your preferred time server. Use DHCP (Option 42) If Enable Network Time is selected, select to use DHCP to locate the time server. Option 42 specifies the NTP server available to the phone.

  • Page 58: Manual Time Settings

    VSP600A Administrator and Provisioning Manual Manual Time Settings If Enable Network Time is disabled or if the time server is not available, use Manual Time Settings to set the current time. Setting Description Select the current year, month, and day. Click the Date Date field and select the date from the calendar that appears.

  • Page 59: Firmware Upgrade

    VSP600A Administrator and Provisioning Manual Firmware Upgrade You can update the VSP600A with new firmware using the following methods:  Retrieving a firmware update file from a remote host computer and accessed via a URL. This central location may be arranged by you, an authorized dealer, or your SIP service provider.

  • Page 60: Manual Firmware Update And Upload

    VSP600A Administrator and Provisioning Manual You can also configure the VSP600A to check for firmware updates at regular intervals. See “Provisioning” on page Manual Firmware Update and Upload On the Manual Firmware Update Settings page, you can upgrade the VSP600A and handset firmware using a file located on your computer or local network.
  • Page 61 VSP600A Administrator and Provisioning Manual An error message appears if:  the handset firmware is aleady up to date.  the handset firmware URL is incorrect, or the file cannot be retrieved for any other reason.  the handset firmware file is corrupted. ...

  • Page 62: Provisioning

    Redirection Server URL available as the default Provisioning Server URL (see “provisioning.server_address” on page 96). Using the Redirection Service requires contacting the VTech support team for an account. If one of these sources is disabled, not available, or has not been configured, the VSP600A proceeds to the next source until reaching the end of the list.

  • Page 63: Provisioning Settings

    VSP600A Administrator and Provisioning Manual Provisioning Settings Setting Description Server URL URL of the provisioning file(s). The format of the URL must be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@ <host>:<port>/<url-path>" "<user>:<password>@" may be empty. "<port>" can be omitted if you do not need to specify the port number.

  • Page 64: Dhcp Settings

    VSP600A Administrator and Provisioning Manual DHCP Settings Setting Description Use DHCP Options Enables the VSP600A to use DHCP options to locate and retrieve the configuration file. When selected, the VSP600A automatically attempts to get a provisioning server address, and then the configuration file. If DHCP options do not locate a configuration file, then the server provisioning string is checked.

  • Page 65: Resynchronization

    VSP600A Administrator and Provisioning Manual Resynchronization Setting Description Mode Sets which files for which the VSP600A checks. It can check for configuration files, firmware update files (from the URL entered on the Firmware Server Settings page), or both. Note: When checking for both configuration and firmware files, the firmware URL can be within the config file.

  • Page 66: Import Configuration

    VSP600A Administrator and Provisioning Manual Import Configuration You can configure the VSP600A by importing a configuration file from your computer or your local network. For more information about configuration file types and configuration file formatting, see “Provisioning Using Configuration Files” on page To import a configuration file: 1.

  • Page 67: Export Configuration

    VSP600A Administrator and Provisioning Manual Export Configuration You can export all the settings you have configured on the WebUI and save them as a configuration file on your computer. You can then use this configuration file as a backup, or use it to update other phones.

  • Page 68: Security

    VSP600A Administrator and Provisioning Manual Security On the Security page you can reset the admin password, reset the user password, and enter web server settings. The security settings are also available as parameters in the configuration file. See “"web" Module: Web Settings” on page 110.

  • Page 69: Web Server

    VSP600A Administrator and Provisioning Manual Web Server Setting Description HTTP Server port Port used by the HTTP server. Enable Secure Browsing Sets the server to use the HTTPS protocol. HTTPS Server port Port used by the HTTPS server. To configure Web Server Settings: 1.

  • Page 70: System Logs

    VSP600A Administrator and Provisioning Manual System Logs On the Syslog Settings page, you can enter settings related to system logging activities. It supports the following logging modes:  Syslog server  Volatile file Under Network Trace, you can capture network traffic related to the phone's activity and save the capture as a .pcap file.

  • Page 71: Network Trace

    VSP600A Administrator and Provisioning Manual The logging levels are:  CRITICAL: Operating conditions to be reported or corrected immediately (for example, an internal component failure or file system error).  ERROR: Non-urgent failures—unexpected conditions that won't cause the device to malfunction. ...

  • Page 72: Provisioning Using Configuration Files

    VSP600A Administrator and Provisioning Manual H A P T E R ROVISIONING SING ONFIGURATION ILES Provisioning using configuration files is the quickest way to configure multiple VSP600A base stations. You can place configuration files on a provisioning server, where the VSP600A base stations retrieve the files and update their configuration automatically.

  • Page 73: The Provisioning Process

    General file: <model>.cfg.  MAC-specific file: <model>_<MAC Address>.cfg. The <model> variable is the VTech product model: VSP600A, for example. If the provisioning URL specifies both a path and filename, then the VSP600A retrieves only the configuration file specified. 3. The VSP600A restarts after one minute of inactivity.

  • Page 74: Resynchronization: Configuration File Checking

    VSP600A Administrator and Provisioning Manual Resynchronization: configuration file checking You can select a number of options that determine when the VSP600A checks for new configuration files. This process of checking for configuration files is called Resynchronization. Resynchronization options are available on the WebUI Provisioning page, but you can also include them in a configuration file.

  • Page 75: Configuration File Types

     General file: <model>.cfg  MAC-specific file: <model>_<MAC Address>.cfg The <model> variable is the VTech product model; for example, VSP600A. For more information about the MAC-specific configuration file, see “Guidelines for the MAC-Specific configuration file” on page If the provisioning URL specifies a path only with no filename, then by default the VSP600A will fetch both files.

  • Page 76: Data Files

    VSP600A Administrator and Provisioning Manual Data Files The configuration file can also include links to data files for product customization. Allowed data types include the following:  Directory (contacts, blacklist) in .xml format  Certificates (server, provisioning) in pem format Links to data files are in the configuration file's "file"...

  • Page 77: Configuration File Tips And Security

    The file name must contain the VSP600A MAC address, which is printed on a label on the bottom of the device. For example, a VTech VSP600A base station with the MAC address of 00:11:A0:10:6F:2D would download the VSP600A_0011A0106F2D.cfg file.

  • Page 78: Securing Configuration Files With Aes Encryption

    VSP600A Administrator and Provisioning Manual Securing configuration files with AES encryption You can encrypt your configuration files to prevent unauthorized users modifying the configuration files. The VSP600A firmware decrypts files using the AES 256 algorithm. After encrypting a file and placing it on your provisioning server, you can enable the VSP600A to decrypt the file after fetching it from the server.
  • Page 79 VSP600A Administrator and Provisioning Manual To enable configuration file decryption: 1. On the WebUI, click Servicing > Provisioning. 2. On the Provisioning page under Resynchronization, select Use Encryption for configuration file. 3. Enter the 16-character passphrase that you created when you encrypted the configuration file.

  • Page 80: Configuration File Parameter Guide

    VSP600A Administrator and Provisioning Manual H A P T E R ONFIGURATION ARAMETER UIDE This chapter lists the available options for all the settings within the VSP600A configuration file. Most settings in the configuration file have an equivalent in the WebUI (see the settings tables in “Using the WebUI”...

  • Page 81: Sip_Account" Module: Sip Account Settings

    VSP600A Administrator and Provisioning Manual "sip_account" Module: SIP Account Settings The SIP Account settings enable you to set up individual accounts for each user. You can add up to three accounts for each VSP600A. Each account requires you to configure the same group of SIP account settings.
  • Page 82 VSP600A Administrator and Provisioning Manual Setting: sip_account.x.maximum_call_number Description: Sets the maximum number of concurrent active calls allowed for that account. Values: 1–4 Default: Setting: sip_account.x.dtmf_transport_method Description: Sets the transport method for DTMF signalling for account x. Values: auto, rfc2833, inband, info Default: auto Setting: sip_account.x.unregister_after_reboot_enable...
  • Page 83 VSP600A Administrator and Provisioning Manual Setting: sip_account.x.primary_registration_expires Description: Sets the expiration time (in seconds) of the current registration for account x. Values: 30–7200 Default: 3600 Setting: sip_account.x.registration_retry_time Description: Sets the retry frequency of the current registration for account x. Values: 1–1800 Default: Setting:...
  • Page 84 VSP600A Administrator and Provisioning Manual Setting: sip_account.x.codec_priority.2 Description: Sets the second highest-priority codec for account x. Values: none, g711u, g711a, Default: g711a g729a/b, g726, g722 Setting: sip_account.x.codec_priority.3 Description: Sets the third highest-priority codec for account x. Values: none, g711u, g711a, Default: g729a/b g729a/b, g726, g722...
  • Page 85 VSP600A Administrator and Provisioning Manual Setting: sip_account.x.sip_dscp Description: Sets the Signalling Quality of Service Layer 3 - DSCP for account x. Values: 0–63 Default: Setting: sip_account.x.normal_jitter Description: Sets the oRTP jitter buffer in milliseconds. Values: 30–500 Default: Setting: sip_account.x.local_sip_port Description: Sets the Local SIP port for account x.
  • Page 86 VSP600A Administrator and Provisioning Manual Setting: sip_account.x.access_code_cfa_on Description: Sets the Call Forward All ON feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_cfa_off Description: Sets the Call Forward All OFF feature access code for account x. Values: Text string Default:...
  • Page 87 VSP600A Administrator and Provisioning Manual Setting: sip_account.x.access_code_outgoing_call_anonymous_on Description: Sets the Anonymous Outgoing Call ON feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_outgoing_call_anonymous_off Description: Sets the Anonymous Outgoing Call OFF feature access code for account x. Values: Text string Default:...
  • Page 88 VSP600A Administrator and Provisioning Manual Setting: sip_account.x.nat_traversal_stun_server_port Description: Sets the STUN server port. Values: 1–65535 Default: 3478 Setting: sip_account.x.nat_traversal_udp_keep_alive_enable Description: Enables or disables UDP keep-alives. Keep-alive packets are used to maintain connections established through NAT. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.nat_traversal_udp_keep_alive_interval...

  • Page 89: Mac-Specific Configuration File Settings

    VSP600A Administrator and Provisioning Manual Setting: sip_account.x.sip_session_timer_min Description: Sets the session timer minimum value (in seconds) for account x. Values: 90–65535 Default: Setting: sip_account.x.sip_session_timer_max Description: Sets the session timer maximum value (in seconds) for account x. Values: 0–65535 Default: 1800 Setting: sip_account.x.check_trusted_certificate Description:...
  • Page 90 VSP600A Administrator and Provisioning Manual Setting: sip_account.x.display_name Description: Sets the text portion of the caller ID that is displayed for outgoing calls using account x. Values: Text string Default: Blank Setting: sip_account.x.user_id Description: Sets the account ID for account x. Depending on your service provider's specifications, this could be an extension number.

  • Page 91: Hs_Settings" Module: Handset Settings

    VSP600A Administrator and Provisioning Manual "hs_settings" Module: Handset Settings The Handset Settings allow you to configure account assignments and names for the cordless handsets that are registered to the base station. For more information on registering cordless handsets, see the VSP600/VSP601 User Guide. General configuration file settings Setting: hs_settings.x.handset_eu_pin_code...

  • Page 92: Network" Module: Network Settings

    VSP600A Administrator and Provisioning Manual "network" Module: Network Settings The network settings follow the format: network.[element]. General configuration file settings Setting: network.rtp.port_start Description: Sets the Local RTP port range start. Values: 1–65535 Default: 18000 Setting: network.rtp.port_end Description: Sets the Local RTP port range end. Values: 1–65535 Default:...

  • Page 93: Mac-Specific Configuration File Settings

    Text string Default: Blank Setting: network.vendor_class_id Description: Sets the vendor ID for DHCP option 60. Values: Text string Default: Vtech Vesa VSP600A Setting: network.user_class Description: Sets the user class for DHCP option 77. Values: Text string Default: Vtech Vesa VSP600A Setting: network.ip_dns_cache_clear_timeout...
  • Page 94 VSP600A Administrator and Provisioning Manual Setting: network.nat.public_ip_addr Description: Sets the public IP address. Values: Text string (IPv4) Default: Setting: network.nat.public_sip_port Description: Sets the public SIP port. Values: 1–65535 Default: 5060 Setting: network.nat.public_rtp_port_start Description: Sets the public RTP port range start. Values: 1–65535 Default:...
  • Page 95 VSP600A Administrator and Provisioning Manual Setting: network.ip.dns1 Description: Sets the primary DNS server IP address. Values: Text string (IPv4) Default: Blank Setting: network.ip.dns2 Description: Sets the secondary DNS server IP address. Values: Text string (IPv4) Default: Blank Back to Contents Configuration File Parameter Guide...

  • Page 96: Provisioning" Module: Provisioning Settings

    VSP600A Administrator and Provisioning Manual "provisioning" Module: Provisioning Settings The provisioning settings follow the format: provisioning.[element]. All these settings are exported when you manually export the configuration from the VSP600A. All the provisioning settings are included in the general configuration file. Setting: provisioning.firmware_url Description:...
  • Page 97 VSP600A Administrator and Provisioning Manual Setting: provisioning.server_access_password Description: Sets the authentication password for the provisioning server. Values: Text string Default: Blank Setting: provisioning.dhcp_option_enable Description: Enables or disables using DHCP options for locating the configuration and firmware files. Values: 0 (disabled), 1 (enabled) Default: Setting: provisioning.dhcp_option_priority_1...
  • Page 98 VSP600A Administrator and Provisioning Manual Setting: provisioning.schedule_mode Description: Sets the type of schedule check for configuration and firmware files. Values: disable, interval, weekday Default: disable Setting: provisioning.resync_time Description: Sets the interval (in minutes) between checks for new firmware and/or configuration files. Values: 0–65535 Default:...
  • Page 99 VSP600A Administrator and Provisioning Manual Setting: provisioning.crypto_enable Description: Enables or disables encryption check for the configuration file(s). Enable if you have encrypted the configuration file(s) using AES encryption. Values: 0 (disabled), 1 (enabled) Default: Setting: provisioning.crypto_passphrase Description: Sets the AES encryption passphrase for decrypting the configuration file(s).
  • Page 100 VSP600A Administrator and Provisioning Manual Setting: provisioning.pwd_export_enable Description: Enables or disables passwords from being exported in plain text. This parameter is not available on the WebUI. The passwords affected are:  network.eapol.access_password  provisioning.fw_server_access_password  provisioning.server_access_password  profile.admin.access_password  profile.user.access_password ...

  • Page 101: Time_Date" Module: Time And Date Settings

    VSP600A Administrator and Provisioning Manual "time_date" Module: Time and Date Settings The time and date settings follow the format: time_date.[element]. All these settings are exported when you manually export the configuration from the VSP600A. All the time and date settings are included in the general configuration file. Setting: time_date.ntp_server Description:...
  • Page 102 VSP600A Administrator and Provisioning Manual Values: Pacific/Pago_Pago, Pacific/Honolulu, Default: Europe/London America/Adak, America/Anchorage, America/Vancouver, America/Tijuana, America/Los_Angeles, America/Edmonton, America/Chihuahua, America/Denver, America/Phoenix, America/Winnipeg, Pacific/Easter, America/Mexico_City, America/Chicago, America/Nassau, America/Montreal, America/Grand_Turk, America/Havana, America/New_York, America/Caracas, America/Halifax, America/Santiago, America/Asuncion, Atlantic/Bermuda, Atlantic/Stanley, America/Port_of_Spain, America/St_Johns, America/Godthab, America/Argentina/Buenos_Aires, America/Fortaleza, America/Sao_Paulo, America/Noronha, Atlantic/Azores, GMT, America/Danmarkshavn, Atlantic/Faroe, Europe/Dublin, Europe/Lisbon,...
  • Page 103 VSP600A Administrator and Provisioning Manual Setting: time_date.daylight_saving_auto_adjust Description: Sets the device to automatically adjust clock for daylight savings. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_user_defined Description: Enables or disables manual daylight savings configuration. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_start_month Description:...
  • Page 104 VSP600A Administrator and Provisioning Manual Setting: time_date.daylight_saving_end_week Description: Sets the week that daylight savings time ends. Values: 1–5 Default: Setting: time_date.daylight_saving_end_day Description: Sets the day that daylight savings time ends. Values: Sunday, Monday, Tuesday, Default: Sunday Wednesday, Thursday, Friday, Saturday Setting: time_date.daylight_saving_end_hour Description:...

  • Page 105: Log" Module: Log Settings

    VSP600A Administrator and Provisioning Manual "log" Module: Log Settings The log settings control system logging activities. System logging may be required for troubleshooting purposes. The following logging modes are supported:  Serial/Console—system log output to an external console using a serial/RS-232 cable ...

  • Page 106: Remotedir" Module: Remote Directory Settings

    VSP600A Administrator and Provisioning Manual "remoteDir" Module: Remote Directory Settings The remote directory settings follow the format: remoteDir.[element]. All these settings are exported when you manually export the configuration from the VSP600A. All the remote directory settings are included in the general configuration file. Setting: remoteDir.ldap_enable Description:...
  • Page 107 Sets the LDAP search base. This sets where the search begins in the directory tree structure. Enter one or more attribute definitions, separated by commas (no spaces). Your directory may include attributes like "cn" (common name) or "ou" (organizational unit) or "dc" (domain component). For example, ou=accounting,dc=vtech,dc=com Values: Text string Default:...
  • Page 108 VSP600A Administrator and Provisioning Manual Setting: remoteDir.ldap_number_filter Description: Sets the LDAP number filter. Values: Text string Default: Blank Setting: remoteDir.ldap_firstname_attribute Description: Sets the name attributes. Enter the name attributes that you want the VSP600A to display for each entry returned after an LDAP search. Separate each attribute with a space.
  • Page 109 VSP600A Administrator and Provisioning Manual Setting: remoteDir.ldap_incall_lookup_enable Description: Enables or disables LDAP incoming call lookup. If enabled, the VSP600A searches the LDAP directory for the incoming call number. If the number is found, the VSP600A uses the LDAP entry for CID info. Values: 0 (disabled), 1 (enabled) Default:...

  • Page 110: Web" Module: Web Settings

    VSP600A Administrator and Provisioning Manual "web" Module: Web Settings The web settings control the web server IP, port, and security settings. The web settings follow the format: web.[element]. All the web settings are included in the general configuration file. Setting: web.http_port Description: Sets the http port when http is enabled.

  • Page 111: User_Pref" Module: User Preference Settings

    VSP600A Administrator and Provisioning Manual "user_pref" Module: User Preference Settings The user settings are accessible to the VSP600A user. These settings are useful for initial setup. You may wish to remove these settings from auto-provisioning update files so that users do not have their own settings overwritten. The user preference settings follow the format: user_pref.[element].

  • Page 112: Call_Settings" Module: Call Settings

    VSP600A Administrator and Provisioning Manual "call_settings" Module: Call Settings The call settings configure data related to a user's call preferences. The data is stored internally at /mnt/flash/CallSettings.xml. All the call settings (except one) follow the format: call_settings.account.x.[element] where x is an account number ranging from 1 to 6. All the call settings are included in the MAC-specific configuration file.
  • Page 113 VSP600A Administrator and Provisioning Manual Setting: call_settings.account.x.call_fwd_busy_target Description: Sets the Call Forward Busy target number for account x. Values: Text string Default: Blank Setting: call_settings.account.x.cfna_enable Description: Enables or disables Call Forward No Answer for account x. Values: 0 (disabled), 1 (enabled) Default: Setting: call_settings.account.x.cfna_target...

  • Page 114: File" Module: Imported File Settings

    VSP600A Administrator and Provisioning Manual "file" Module: Imported File Settings The "file" parameters enable the provisioning file to import additional configuration files of various types, including:  Contact lists  Security certificates The following certificates are supported:  Per-account TLS certificate (you can choose to use the Account 1 certificate for all accounts) ...

  • Page 115: Mac-Specific Configuration File Settings

    VSP600A Administrator and Provisioning Manual MAC-specific configuration file settings Setting: file.ldap.trusted.certificate Description: URI of LDAP certificate to be imported; for example, <protocol>://<user>:<password>@<host>:<port>/<url-path> Values: Text string Default: Blank Setting: file.contact.directory.append Description: URL of contact directory to be imported. Entries in the imported file will be added to existing directory entries.

  • Page 116: Tone" Module: Tone Definition Settings

    VSP600A Administrator and Provisioning Manual "tone" Module: Tone Definition Settings The Tone Definition settings configure data for various tones for the purpose of localization. The Audio Manager component uses the data from this model to populate the mcu on bootup. Each tone definition must be a string of 12 elements separated by a space: "<num of freq>...
  • Page 117 VSP600A Administrator and Provisioning Manual Setting: tone.call_waiting_tone.element.x Description: Defines the call waiting tone element x. Values: Tone element string Default: Blank Setting: tone.hold_reminder_tone.num_of_elements Description: Sets the number of tone elements for the hold reminder tone. Values: 1–5 Default: Setting: tone.hold_reminder_tone.element.1 Description: Defines the hold reminder tone element 1.
  • Page 118 VSP600A Administrator and Provisioning Manual Setting: tone.stutter_dial_dial_tone.element.1 Description: Defines the stutter dial tone element 1. Values: Tone element string Default: 2 440 -180 350 -180 0 0 0 0 100 100 10 Setting: tone.stutter_dial_dial_tone.element.2 Description: Defines the stutter dial tone element 2. Values: Tone element string Default:...

  • Page 119: Profile" Module: Password Settings

    VSP600A Administrator and Provisioning Manual Setting: tone.ring_back_tone.element.1 Description: Defines the ringback tone element 1. Values: Tone element string Default: 2 440 -180 480 -180 0 0 0 0 2000 4000 65535 Setting: tone.ring_back_tone.element.x Description: Defines the ringback tone element x. Values: Tone element string Default:...

  • Page 120: Troubleshooting

    VSP600A Administrator and Provisioning Manual H A P T E R ROUBLESHOOTING If you have difficulty with your VSP600A base station, please try the suggestions below. For customer service or product information, please contact our regional offices or distributors in the country or region where you purchased your product. Common Troubleshooting Procedures Follow these procedures to resolve common issues.
  • Page 121 VSP600A Administrator and Provisioning Manual Provisioning: "Use DHCP Option" is enabled, but the VSP600A is not getting a provisioning URL from the DHCP Server.  Ensure that DHCP is enabled in Network settings. Back to Contents Troubleshooting...

  • Page 122: Appendixes

    VSP600A Administrator and Provisioning Manual PPENDIXES Appendix A: Maintenance Taking care of your products  Your VSP600A base station contains sophisticated electronic parts, so you must treat it with care.  Avoid rough treatment.  Place the handset down gently. ...

  • Page 123: Appendix B: Gpl License Information

    Beaverton OR 97008 ATTN: Information Technology Group — VSP600A GPL code request If your request does not fully comply with the foregoing requirements, VTech reserves the right to reject your request. Further, by requesting and receiving the available code, you release VTech, its affiliates, and its and their officers, directors, employees, and representatives (“VTech Parties”) from any liability or responsibility relating to such code,...

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