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If you need service or assistance,
we suggest you follow these four steps:
1.
Before calling for assistance...
2. If you need assistance:..
Performance
problems
often
result from little
things you can find and fix yourself without tools
of any kind.
If nothing
operates:
l
Is the oven correctly
plugged
into a live circuit
with the proper
voltage?
(See page
6.)
l
Have you checked
the main
fuse or circuit
breaker
box?
If the microwave
oven will not run:
. Is the oven being
used as a timer?
9 Is the door firmly closed
and latched?
l
Did you touch START?
l
Did you follow the directions
exactly?
If microwave
cooking
times seem too long:
l
Is the electric
supply
to your home low or lower
than normal?
Your electric
company
can tell
you if the line voltage
is low.
l
Is the
Cook
Power
at the
recommended
setting?
l
Are you cooking
more than one food
item?
More time will be needed.
If the display
shows a time counting
down but
the oven is not cooking:
9 Is the oven door closed
completely?
l
Have you set the controls
as a kitchen
timer?
If you do not hear the Programming
Tone:
l
Is the command
correct?
If the oven light does not work:
l
Is the light bulb loose or burned
out?
If there
has
been
a power
interruption,
the Display
will be blank.
Reset
the clock
(page
91.
If the microwave
oven turns off too soon or
not
soon enough
when using the probe:
l
Is at least j/2 of the probe
in the food?
l
Is the probe
tip in the center of the food?
l
Is the probe
touching
bone or fat?
l
Have you allowed
roasts to stand for a few
minutes after cooking?
9 Is the probe
plugged
tightly
into its socket?
l
Is the Cook Power set where
it should be?
l
Is the Probe Temperature
set at the final tem-
perature
you want?
0
FSP IS a regrslered
trademark
of Whrrlpool
Corporation
for
FSP
qualrty
parts
took
for thus
symbol
of quOllty
whenever
you
need
a replacement
part
'
for your
Whirlpool
appliance
FSP replacement
parts
will
fit rrght
and
work
rrght.
because
they
are
made
to the
same
exachng
specifrcatrons
used
to build
every
new
Whrrlpool
applrance
Call
the Whirlpool
COOL-LINE*
service
as-
sistance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . , . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . (800) 253-1121
and talk with one of ourtrained
Consultants.
The
Consultant
can
instruct you on how to obtain
satisfactory
operation
from your appliance
or, if
service
is necessary,
recommend
a qualified
service
company
in your area.
3.
If you need service:..
1
FRANCHISED
SERVICE
1
Whirlpool
has
a
nationwide
net-
work of franchised
TECH-CARE p serv-
ice
Companies.
TECH-CARE service
technicians
are
trained
to fulfill the
product
warranty
and provide
afler-
warranty
service, anywhere
in the United States,
To locate
TECH-CARE service
in your area, call
our COOL-LINE service
assistance
telephone
number
(see Step 2) or look in your telephone
directory
Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-
SERVICE
(L REPAIR
OR
MAJOR-
REPAIRING
8 PARTS
WHlALPOOLAPPLlANCES
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH
CARESERVICE
FRANCHlSEOTECH~CARESERVICE
SERVIC'E
c 'YJ.WP.4 V1E.S
SEXI~ICE
~'oMP.4.vlE.5
XYZSERVICECO
XYZSERVICECO
123 Maple
999 9999
123Map1e..........
999~9999
OR
WASHING
MACHINES.
DRYERS
8 IRONERS-
SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH
CARESERVICE
1?3 Maple
999.9999
4. If you have a problem:..
Call
our COOL-LINE
service
assistance
tele-
phone number
[see Step 2) and talk with one of
our Consultants,
or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US. 33 North
Benton Harbor, Ml 49022
'If you must call or write, please
provide:
model
number, serial number, date of purchase,
and a
complete
description
of the problem.
This infor-
mation
is needed
in order to better respond
to
your request for assistance.
23
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