Troubleshooting - Philips S100 Series Manual

Warranty restrictions
The shaving heads (cutters and
guards) are not covered by the
terms of the international warranty
because they are subject to wear.

Troubleshooting

This chapter summarizes the most
common problems you could
encounter with the appliance. If you
are unable to solve the problem
with the information below, visit
www.philips.com/support for a list
of frequently asked questions or
contact the Consumer Care Center
in your country.
Prob
lem
The
shaver
does
not
shave
as well
as it
used to.
The
shaver
does
not
work
when I
push
the
on/off
slide
upward
s.
My skin
is
irritated
after
shaving.
The
rotation
speed
of the
shaving
heads is
slower
than
usual.
The
appli
ance
makes a
strange
noise.
Possible
cause
The
shaving
heads
are dirty.
You have
not
cleaned
the
shaver
well
enough
or you
have not
cleaned
it for a
long
time.
Long
hairs
obstruct
the
shaving
heads.
You
mixed up
the
cutters
and
guards
when
you
placed
them
back into
the
retaining
frame
after
cleaning.
The
shaving
heads
are
dam
aged or
worn.
The
recharge
able
battery is
empty.
Your skin
needs
time to
get used
to the
Philips
shaving
system.
Too
much
dirt has
collected
in the
shaving
heads.
The
recharge
able
battery is
low.
Too
much
dirt has
collected
in the
shaving
heads.
Solution
Clean the
shaving
heads
thoroughly
before you
continue
shaving (see
'Cleaning
and
maintenance
').
Clean the
cutters and
guards (see
'Every two
months:
shaving
heads').
Put each
cutter in the
other guard.
If you do not
switch the
cutters, it
may take 2
to 3 weeks
until optimal
shaving
performance
is restored.
Replace the
shaving
heads.
Recharge
the battery
(see
'Charging').
Skin irritation
during the
first 2-3
weeks of use
is possible.
After this
period, the
skin irritation
usually
disappears.
Clean the
shaving
heads (see
'Cleaning
and
maintenance
').
Recharge
the battery
(see
'Charging').
Clean the
shaving
heads (see
'Cleaning
and
maintenance
'). After
cleaning,
lubricate the
central point
on the inside
of the guards
with Philips
Cleaning
Spray
(HQ110).