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LCD screen message
To use cloud services,
update the root certificate
from the Epson Web
Config utility.
Check that the printer
driver is installed on the
computer and that the port
settings for the printer are
correct.
Check that the printer
driver is installed on the
computer and that the
USB port settings for the
printer are correct.
Recovery Mode
Parent topic:
Related references
Where to Get Help
Related tasks
Connecting a Telephone or Answering Machine
Checking for Software Updates
Related topics
Loading Paper
Solving Paper Problems
Wi-Fi or Wired Networking
Message Appears Prompting You to Reset the Ink Level
If you see a message on the LCD screen prompting you to reset the ink level, do the following:
1. Refill the ink tank all the way to the upper line.
Condition/solution
Access your product's built-in Web Config utility and update the root
certificate for your product.
Make sure the printer port is selected correctly on the Port tab of the
Printer Properties screen (Windows) or the System Properties > USB list
(Mac).
Select USBXXX for a USB connection or EpsonNet Print Port for a
network connection.
A firmware update has failed. Connect your product using a USB cable and
try updating the firmware again. If you still receive this error message,
contact Epson for support.
Solving Problems
275
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