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Wi-Fi or Wired Networking
Solving Paper Problems
Solving Network Problems
Solving Problems Printing from a Computer
Message Appears Prompting You to Reset Ink Levels
If you see a message on the LCD screen prompting you to reset the ink levels, do the following:
1. Refill all of the ink tanks or the ink tanks indicated on the LCD screen all the way to the top.
Note: Depending on the operating conditions, you may see the ink reset message even when there is
still ink in the tanks.
2. Select the colors that you refilled on the LCD screen.
3. Follow the instructions on the LCD screen to reset the ink levels.
Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling
the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it
estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may
generate inaccurate messages if the ink tanks are not refilled according to these instructions.
As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below
the lower line. Continued use of the product when the ink level is below the lower line on the tank could
damage the product.
Parent topic:
Related tasks
Refilling the Ink Tanks
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load plain paper in the product.
3. Press the
4. Select Maintenance > Print Head Nozzle Check.
Solving Problems
home button, if necessary.
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