If You Need Service Or Assistance - Whirlpool 8700 Series Use And Care Manual

If You Need Service Or Assistance
We suggest you follow
these steps:
1. Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops
during a cycle:
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Is the door tightly closed and securely latched?
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Has the cycle been correctly set?
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Is the water turned on?
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Have you checked your home's main fuses or
circuit breaker box?
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Is the dishwasher connected to a live circuit with
the proper voltage?
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If the motor has stopped because of an overload,
it will automatically reset itself within a few min-
utes. If the motor does not start, call for service.
If your dishwasher seems to run too long:
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Are you using Pots & Pans Cycle or Hi-Temp
Rinse Option? The dishwasher may be waiting
for the water to heat.
If dishwasher won't fill:
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Is overfill protector stuck in "up" position? Overfill
protector should move up and down freely. Press
down to release.
If white residue appears on front of access
panel:
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Is more detergent being used than needed? See
page 12 for recommended amounts of detergent.
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Some liquid detergents develop excess foam
and build up on exterior of access panel. Try a
different brand to reduce foaming and eliminate
build-up.
If you hear grinding, grating, crunching,
buzzing sounds:
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A hard object has probably entered the POWER
CLEAN Ty Module. The sound should stop when
the object is ground up.
If dishes aren't as dry as you expected:
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Is the rinse agent dispenser filled? Using a rinse
agent greatly improves drying. (See page 13.)
2. If you need assistance'...
Call Whirlpool Consumer Assistance Center
telephone number. Dial free from anywhere
in the U.S.:
l-800-253-1301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain satis-
factory operation from your appliance or, if service
is necessary, recommend a qualified service
company in your area.
If you prefer, write to:
Mr. Donald Skinner
If water remains in the dishwasher:
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Has the cycle completed?
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A small amount of remaining water is normal.
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Is drain air gap clogged?
If detergent remains in the covered
detergent cup:
9 Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
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Is the dishwasher detergent fresh and dry
without lumps?
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
. Is the cycle completed?
20