Requesting Assistance Or Service - Whirlpool GLT3615G Use And Care Manual

Requesting Assistance or Service

To avoid unnecessary service calls, please check the "Troubleshooting" section. It may save you the cost of a
service call. If you still need help, follow the instructions below.
If you need assistance or service in the U.S.A.:
1. If the problem is not due to one of
the items listed earlier in this
†
section ...
Call the Whirlpool Consumer Assistance Center
telephone number. Dial toll-free from
anywhere in the U.S.A.: 1-800-253-1301
and talk with one of our trained
consultants. The consultant can instruct
you in how to obtain satisfactory operation
from your appliance or, if service is necessary,
recommend a qualified service company in your area.
If you prefer, write to:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
2. If you need service
Whirlpool has a nationwide network of Whirlpool
designated service companies. Whirlpool
service technicians are trained to fulfill
the product warranty and provide
after-warranty service, anywhere in the
United States. To locate the Whirlpool
designated service company in your area, call our
Consumer Assistance Center telephone number (see
Step 1) or look in your telephone directory Yellow
Pages under:
• APPLIANCE-HOUSEHOLD-
MAJOR, SERVICE & REPAIR
- See: Whirlpool Appliances or
Authorized Whirlpool Service
( Example: XYZ Service Co.)
16
† ...
• WASHING MACHINES &
DRYERS, SERVICE &
REPAIR
- See: Whirlpool Appliances or
Authorized Whirlpool Service
( Example: XYZ Service Co.)
3. If you need FSP*
replacement parts ...
FSP is a registered trademark of Whirlpool Corporation
for quality parts. Look for this symbol of quality
whenever you need a replacement part for your
WHIRLPOOL* appliance. FSP replacement parts will
fit right and work right because they are made to the
same exacting specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in your area, refer
to Step 2 or call the Whirlpool Consumer Assistance
Center number (see Step 1).
† When asking for help or service: Please provide a
detailed description of the problem, your
appliance's complete model and serial numbers,
and the purchase date. (See the "A Note to You"
section.) This information will help us respond
properly to your request.