Troubleshooting Guide - KitchenAid 5KCM1208 Use & Care Manual

TROUBLESHOOTING GUIDE

Plug into an earthed outlet.
Do not remove an earth prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
Problem
If the display is not illuminated:
If only a portion of the water
added to the Coffee Maker
actually brews:
Coffee Maker takes longer than
usual to brew:
If you hear 3 rapid tones:
If "Er1" flashes on the display
and you hear 1 tone:
If coffee overflows the Brew
Basket:
If water exits from the back of
the Coffee Maker:
If the problem is not due to one of the above items, see the "Product warranty and Customer
Care" section. Do not return the Coffee Maker to the retailer. Retailers do not provide service.
12
WARNING
Electrical Shock Hazard
Check if the Coffee Maker is plugged into an earthed
outlet. If it is, check the fuse or circuit breaker on the
electrical circuit the Coffee Maker is connected to and
make sure the circuit is closed.
The Coffee Maker requires immediate descaling. Please
refer to the "Care and cleaning" section.
There is no water in the Water Tank. See the "Filling water
for brewing" section.
A button may be jammed. Unplug and press each button
several times. Plug the Coffee Maker. If "Er1" appears
again on the display, repeat this procedure.
The Brew Basket is not correctly in place.
See the "Assembly Of Brew Basket" section.
Too much coffee ground was placed into the Brew Basket.
Used both Gold tone filter and paper filter together.
Too much water was poured into the Water Tank.
Solution