Troubleshooting & Error Codes - KitchenAid Pro Line 4KPCM100 Instruction Manual

TROUBLESHOOTING
• If the brew timer display is not illuminated:
Check to see if the coffee maker is plugged into a grounded
3 prong outlet. If it is, unplug the coffee maker, then plug it into
the same outlet again. If the brew timer display remains dark,
check the fuse or circuit breaker on the electrical circuit the coffee
maker is connected to and make certain the circuit is closed.
• If "E1" or "E2" appears on the brew timer display:
The coffee maker needs to be descaled. Unplug the coffee
maker for 30 seconds to reset the display, then plug it back in
again. See "Descaling" on page 29. If error codes continue to
appear after cleaning, see the KitchenAid Canada Warranty and
Service section on page 33.
• If "E3" appears on the brew timer display:
A button or switch is jammed. Unplug the coffee maker, press
or turn each switch and button several times, then plug the
coffee maker back in. (If the coffee maker has been stored or
used in a cool environment, warm the unit to normal room
temperature before doing this.) If "E3" appears again on the
display, repeat this procedure.
ERROR CODES
AND
• If it requires more than 10 minutes to brew 12 cups of coffee:
The coffee maker needs to be descaled. See "Descaling" on
page 29.
• If the coffee maker makes loud sounds during brewing:
The coffee maker needs to be descaled. See "Descaling" on
page 29.
If the problem cannot be fixed with the steps above, see the
KitchenAid Canada Warranty and Service section on page 33.*
*Do not return the coffee maker to the retailer. Retailers do not provide service.
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