KitchenAid KES6404, KES6504 - Semi-Automatic Espresso Machine and Automatic Milk Frother Manual

PARTS AND FEATURES

GETTING STARTED

PRODUCT USAGE

PROGRAMING FUNCTION

CARE AND CLEANING

ASSEMBLING THE MILK FROTHER ATTACHMENT

USING THE MILK FROTHER ATTACHMENT

CARE AND CLEANING

REASSEMBLING THE MILK FROTHER ATTACHMENT

TROUBLESHOOTING GUIDE

PRODUCT SAFETY

IMPORTANT SAFEGUARDS

ESPRESSO MACHINE

MILK FROTHER ATTACHMENT

BREWING ESPRESSO

BASKET SELECTION CHART

USING THE STEAM MODE FOR MILK

USING HOT WATER FEATURE

PROGRAMING THE ESPRESSO AND HOT WATER AMOUNT

PROGRAMING THE WATER TEMPERATURE AND WATER HARDNESS

INDICATOR LIGHT CHART

DESCALING THE ESPRESSO MACHINE

SET UP OF GROUP HEAD DESCALING

WINTER STORAGE CARE

FOR FROTH MILK

FOR HOT MILK

FOR HOT WATER

PROGRAMMING FUNCTION

DEEP CLEANING THE MILK FROTHER ATTACHMENT

ELECTRICAL REQUIREMENTS

Also See for KES6404:

Instruction manual (81 pages)

Manual (53 pages)

Table of Contents

Contents

1 PARTS AND FEATURES
- 1.1 ESPRESSO MACHINE
- 1.2 MILK FROTHER ATTACHMENT
2 GETTING STARTED
3 PRODUCT USAGE
4 PROGRAMING FUNCTION
5 CARE AND CLEANING
6 ASSEMBLING THE MILK FROTHER ATTACHMENT
7 USING THE MILK FROTHER ATTACHMENT
8 CARE AND CLEANING
- 8.1 DEEP CLEANING THE MILK FROTHER ATTACHMENT
9 REASSEMBLING THE MILK FROTHER ATTACHMENT
10 TROUBLESHOOTING GUIDE
11 PRODUCT SAFETY
12 IMPORTANT SAFEGUARDS
- 12.1 ELECTRICAL REQUIREMENTS
13 Documents / Resources
- 13.1 Download manual

KitchenAid KES6404, KES6504 - Semi-Automatic Espresso Machine and Automatic Milk Frother Manual

Parts and Features Overview - Part 1

Water tank (Capacity: 47 ounces)
Water tank handle
Water tank lid
Cup warmer
Drip tray plate
Drip tray
Main power On/Off switch
Steam wand
Steam wand release button
Portafilter (58 mm)
Mode button:
- Espresso
- Steam
- Hot Water
Dose button:
1. shot)
2. shot)
Clean cycle button
Start/Cancel button
Empty drip tray indicator
Group head

Parts and Features Overview - Part 2

Storage container
Milk dispenser tube
Function knob
Steam port
Froth level adjustment knob
Brush
Milk tank lid
Milk hose
Milk tank
Milk hose connector
Milk hose clip
Hot water function
Hot milk function
Froth milk function

First, clean all parts and accessories (See "Care and Cleaning" section).
Place the Espresso Machine on a dry, flat, level surface such as a countertop or table.

Fill the Water tank with fresh water (max. 47 ounces). Replace the Water tank lid.
Insert the Steam wand until you hear a click.

Distilled water or mineral water can damage the Espresso Machine. Do not use either to brew espresso.

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

Plug into a grounded 3 prong outlet. Press the Main power switch to "ON (-)".
The machine automatically pumps water into the heater and starts heating. When lights stop blinking, the Espresso Machine is ready for use.
To rinse the Group head, place a container under the Group head. Toggle the Mode button to select Espresso. Toggle Dose button to 1 and press button.
The machine will flush water through the Group head and automatically stop when the cycle is complete.
To rinse the Steam wand, direct the Steam wand towards the Drip tray or into a cup. Then, toggle the Mode button to select Hot Water and press button to start.
Allow water to flow for 3 to 5 seconds then, press button to stop.

Select desired Filter basket (see Basket selection chart). Press the Filter basket into the Portafilter until it clicks into place.
Fill the Filter basket with fine Espresso coffee grounds (see Basket selection chart for dosing recommendations).
Tap the Portafilter to level the ground coffee bed and rest on a flat surface.
Use the Tamper to tamp down the ground coffee. Sweep excess coffee grinds from the rim.
Position the Portafilter under the Group head with the handle align to unlock.
Raise the Portafilter into the Group head and twist to the right side to lock.
Toggle the Mode button to select Espresso. Toggle the Dose button to select desired number of shots 1 (~ 1 ounce) or 2 (~ 2 ounces).
Press button to run selected Espresso cycle.

NOTE: Do not remove the Portafilter when brewing.
TIP: Shot duration should be between 20-30 seconds for 1 and 2 shot selections.

If less than 20 seconds: decrease grind size and/or increase tamp pressure.
If more than 30 seconds: increase grind size and/or reduce tamp pressure.

Basket type	Shot	Dose (gram)	Use for
Single wall	1 shot	10 - 12	Freshly ground whole bean coffee
Single wall	2 shot	18 - 20	Freshly ground whole bean coffee
Double wall	1 shot	10 - 12	Pre-ground coffee
Double wall	2 shot	18 - 20	Pre-ground coffee

Toggle the Mode button to select Steam. The machine will automatically start heating, indicated by the flashing Steam light. The Steam light will go solid when machine is ready for steaming.
Fill the Milk pitcher with desired amount of cold milk.
TIP: Fill to bottom of the pour spout.
Angle the Steam wand towards the Drip tray or into a cup. Press button to start. Once water turns to steam, press button to stop.
Adjust the Steam wand to desirable position. Submerge the tip of the Steam wand just below the surface of milk in the Milk pitcher.
Press button to initiate the steam.
Froth until desired level of foam and temperature is reached. To stop the steam, press button again.
To avoid splattering, wait until the steam stops before removing the Steam wand from the milk.

The Steam wand can also dispense hot water which is great for an americano, tea, hot chocolate, etc. You can also use hot water to pre-heat cups.

Toggle the Mode button to select Water. Place a cup under the Steam wand.
Press Dose button to select the volume of water 1 (~ 4 ounces) or 2 (~ 6 ounces).
Press button to start water cycle. Water flows out from the Steam wand.

NOTE: You can pause the cycle by pressing button to stop the flow of water before the cycle complete.

The Espresso Machine is equipped with programing functionality. Any customized settings will be saved even in the event power is lost to the machine.

To change pre-programmed Espresso Volume for 1 or 2: Toggle the Mode button to select Espresso. Select the dose you desire to program (1 or 2). Press and hold button until desired espresso amount is reached in your cup.
While programing your selected dose, the dose and the button lights will blink. Lights will stop blinking when programing is complete.
To change pre-programmed Water Volume for 1 or 2: Toggle the Mode button to select Water. Select the dose you desire to program (1 or 2). Press and hold button until desired water amount is reached in your cup.
While programing your selected dose, the dose and the button light will blink. Lights will stop blinking when programing is complete.

TIP: To restore all factory settings, Press and Hold "Dose button" for 3 seconds. Changing the factory default Espresso or Water Volumes may impact the intended performance of the machine.

To change pre-programmed Water Temperature: Toggle the Mode button to select Espresso, press and hold for 3 seconds.
The indicator lights will show the default factory setting or previous saved setting (see Indicator light chart for reference).
Toggle the Mode button between Low-Mid-High to select desired temperature.
To save your selection, press button or wait for 10 seconds.
To change pre-programmed Water Hardness: Toggle the Mode button to Water, Press and hold for 3 seconds.
The indicator lights will show the default factory setting or previous saved setting (see Indicator light chart for reference).
Toggle the Mode button between Low-Mid-High to select desired water hardness.
To save your selection, press button or wait for 10 seconds.

NOTE: Water Hardness -
L ow: 0 to 60 ppm
Medium: 60 to 120 ppm
High: more than 120 ppm
TIP: To restore all factory settings, Press and Hold "Dose button" for 3 seconds. All indicator lights will blink indicating that all settings are restored.

For best results, regularly clean the Espresso Machine and accessories.

Unplug the Espresso Machine before cleaning. Allow the Espresso Machine and accessories to cool down.
NOTE: Do not use abrasive cleansers or scouring pads when cleaning the Espresso Machine, parts, or accessories. Do not immerse the Espresso Machine or cord in water or other liquids.

When the Drip tray indicator rises and becomes visible above the surface of the Drip tray plate, empty the Drip tray and rinse with warm water.
Wipe the Espresso Machine housing and Group head with a clean soft damp cloth.
Wash the Drip tray, Portafilter, Filter baskets, Milk pitcher, and Drip tray plate in warm, soapy water and rinse with clean water. Dry with a soft cloth.
Clean the Steam wand after every use. Toggle the Mode button to select Water. Position the Steam wand over Drip tray or into a cup. Press button, wait 3 to 5 seconds.
Press button to stop. Wipe down Steam wand exterior with a soft damp cloth.

NOTE: To remove the Steam wand press the Steam wand release button.

The descaling program enables simple and effective descaling of your Espresso Machine. Descale the Espresso Machine regularly, but a minimum whenever the "Clean ()" indicator is blinking. The frequency of descaling depends on the hardness of the water in your region. Therefore, it is important to program the Espresso Machine according to the water hardness level of your location.
NOTE: The descaling process runs in 4 phases, takes approximately 10 minutes and must be completed before next use. At any time during the descaling program you can pause the cycle by pressing button. And, resume too by pressing button.

Only use descaling solution intended for Espresso Machines.

Fill 8.5 ounces water and 4.25 ounces descaling solution inside the Water tank.
NOTE: The clean cycle is designed to run as per the above mentioned water and descaling solution volumes.
The cycle cannot be completed with any less volume than mentioned above.
Phase 1: Place a container (~ 17 ounces) on the Drip tray below the Group head. Press the Clean cycle () button for 3 seconds or until Clean light is solid. Then, press button to start first phase of decalcification cycle.
Start/Cancel () will blink fast after the first phase is complete. Empty the container.
Phase 2: Place the container (~ 17 ounces) below the Steam Wand. Then, press button. Start/Cancel () and Water Mode lights will blink fast after the second phase is complete. Empty the container.
Phase 3: Place the container (~ 17 ounces) below the Steam wand. Empty, rinse and refill the Water tank with fresh water to Max fill line. Replace the Water tank. Press button.
Start/Cancel () will blink fast after the third phase is complete. Empty the container.
Phase 4: Place the container (~ 17 ounces) on the Drip tray below Group head. Then, press button. Clean light and button light will blink fast after the fourth and final phase is complete. Empty the container.
Press button to complete the Clean cycle. Machine will go back into heating mode.

To avoid damage, use and store your Espresso Machine where it will not freeze. Because some water remains inside the unit, freezing can damage the product. If storing or moving during freezing weather, purge your Espresso Machine.
To purge the Espresso Machine, ensure Steam wand is attached and Water tank is at least half full.

Place a cup under the Steam wand nozzle.
Turn the Espresso Machine On, toggle the Mode button to Steam. Press button. Once steam exits the Steam wand for approximately 10 seconds, remove Water tank and allow remaining water in the machine to exit through the Steam wand.
Purging cycle will be complete once Espresso Machine stops and the Water mode will blink.
Turn the Main power On/Off (-) button to Off. Empty and re-install Water tank. Then, unplug the Espresso Machine.

Before first use, clean all parts and accessories. (See "Care and Cleaning" section).

Assembling Milk dispenser: Remove the Storage container and insert the Milk dispenser tube. Then, replace the Storage container.
Tip: Wet end of Milk dispenser tube with fresh water to aid in assembly.
Remove the Milk tank lid. Insert the Milk hose connector in the Milk inlet hole.
Firmly insert the Milk hose in the Milk hose connector. Immerse the Milk hose into the Milk tank.
As desired, fill the Milk Tank (max. 17 oz) with the cold milk and replace the Milk tank lid.
Also, you can directly immerse the Milk hose in any milk container or milk bottle.
On the Espresso Machine, press the Steam wand release button to remove the Steam wand.
Align Steam port to the machine, press together until you hear a click. Direct the Milk dispenser tube towards the cup.
Your Espresso Machine with the Milk Frother Attachment is now ready to use.

Align the Function knob to Froth milk function. Rotate the Froth level adjustment knob to desired level.

NOTE: For the Froth level adjustment knob, it is suggested to start with 90 Degrees rotation from the screwed down location.
Turn On the Espresso Machine and toggle the Mode button to select Steam.
Toggle the Dose button to 1 or 2 (1 for less milk and 2 for more milk).
Place the desired cup below the Portafilter and Milk dispenser.
Press button on the Espresso Machine to start the cycle.
Froth level can be adjusted throughout the automatic frothing cycle by rotating the Froth level adjustment knob.

Align Function knob on Milk Frother Attachment to the Hot milk function.
Turn On the Espresso Machine and toggle the Mode button to Steam. Toggle the Dose button mode to 1 or 2 (1 for less milk and 2 for more milk).
Place the desired cup below the Portafilter and Milk dispenser.
Press button on the Espresso Machine to start the cycle.

Align the Function knob on the Milk Frother Attachment to the Hot water function.
Turn On the Espresso Machine and toggle the Mode button to Water. Toggle the Dose button to 1 or 2 (1 for less water and 2 for more water).
Place the desired cup below the Portafilter and Milk dispenser.
Press button on the Espresso Machine to start the cycle.

The Espresso Machine is equipped with programming functionality for customized milk and water doses (1 and 2).
NOTE: Milk Frother Attachment must be assembled to the Espresso Machine for any customized settings to be saved.

Beverage	Select Function	Select Dose	Preparation
Foam or Milk	Steam ()	1 or 2	Press and hold button on the Espresso Machine until desired volume is dispensed into your cup.
Hot Water	Water ()	1 or 2

CLEANING THE MILK FROTHER ATTACHMENT AFTER EVERY USE

Remove the Milk tank and lid and store in a refrigerator.
Wipe down the exterior of Milk hose with a damp soft cloth. Insert the Milk hose into a cup of clean water.
Place a cup beneath the Milk dispenser. Repeat the last used cycle(s) to flush the system with the clean water.
To store the Milk hose, bend the Milk hose and attach it into the Milk hose clip.

Press the Steam wand release button on Espresso Machine to release Milk Frother Attachment.
Remove the Milk tank and clean it with warm soapy water. Remove the Storage container.
Remove the Milk hose and Hose connector.
Remove the Froth level adjustment knob by unscrewing it counterclockwise. Pull out the Function knob.
Remove the Decorative plate. Remove the Milk dispenser by pulling and twisting in a downward direction.
Remove the Black rubber frother component by pushing down from the top and pulling from the bottom.
Wash the Froth level adjustment knob, Function knob, Milk hose connector, Milk hose, Milk dispenser, and the Black rubber frother component in warm, soapy water or cleaning solution designed for milk frothers. Thoroughly rinse with clean water and dry with a soft cloth.

NOTE: Use the provided cleaning brush to reach any small areas for through cleaning.

Follow the steps of disassembly to assemble again. Press the Black rubber frother component into the main housing. Insert the Milk dispenser tube in place and push upward and rotate until it clicks.
Replace the Decorative plate.
Insert and rotate the Froth level adjustment knob in its place.
Replace the Function knob in its place.

Problem	Solution
Espresso Machine will not start	Check if the Espresso Machine is securely plugged into a grounded 3 prong outlet.
	Check to see if the Main power On/Off switch is turned on.
	If you have a circuit breaker box, then make sure the circuit is closed.
Espresso flows slowly or only drips	Coffee is ground too finely. Use slightly coarser grind.
	Coffee tamped too hard. Use slightly lighter tamp between 30-40 lb or 15-20 kg of force.
	Filter basket can be blocked. Use a pin to unblock the hole(s).
	Machine might need to be descaled. Refer to the "Descaling the Espresso Machine" section.
All Mode/Dose lights are blinking	Machine is in protection mode to avoid the pump from over heating. Turn Off the machine for 7.5 minutes.
Espresso flows too quickly	Coffee is ground too coarsely. Use slightly finer grind.
	Not sufficient coffee in the filter basket. Increase dose of coffee. Refer to the "Basket selection chart" section.
	Coffee tamped too softly. Use slightly firmer tamp between 30-40 lb or 15-20 kg of force.
Espresso flows over the edge of the Portafilter	Portafilter is not inserted in the Group head properly. Ensure the Portafilter is completely inserted and rotated until the handle is aligned to the lock icon.
	There are coffee grounds around the rim of the filter basket. Swipe excess coffee to ensure proper seal in the Group head.
	Too much coffee in the filter basket. Use lower dose of coffee. Refer to the "Basket selection chart" section.
Steam wand is not producing hot water/ steam	Operating temperature has not been reached. Allow the machine to reach to the operating temperature.
Steam/hot water flows slowly from Steam wand	Steam wand is partially blocked. Remove Steam wand from Espresso Machine. Soak in cleaning solution and use a pin to clear out the hole and rinse with clear water.
Steam/hot water flows slowly from Steam wand	Machine might need to be descaled. Refer to the "Descaling the Espresso Machine" section.
No Crema is being produced	Coffee is ground too coarsely. Use slightly finer grind.
	Coffee tamped too softly. Use slightly firmer tamp between 30-40 lb or 15-20 kg of force.
	Single wall filter basket might have been used with pre-ground coffee. Please see the "Basket selection chart" section.
Knocking/pumping sound occurs during espresso, steam, or hot water cycle	The Espresso Machine is going through a normal operation, therefore no action is required.
The Steam light and all Dose lights are blinking	Machine is in the protection mode to avoid from overheating. Turn Off the machine for 10 minutes.
Water light continuously blinks	Ensure water is in the Water tank and ensure Water tank is properly assembled.
	Steam wand is blocked. Remove it from Espresso Machine and thoroughly clean it.
	Coffee puck is too dense, adjust to larger grind size. If using a Double wall basket, then clean exit hole with a pin.
All lights are blinking at the same time	Turn off the Espresso Machine and unplug for approximately 10 mintues. Then, plug back in and restart the machine. If problem persist call service.
All lights are continuously on	If the problem occurs again, unplug the machine for approx. 5 minutes, plug back in and restart the machine and then run 1 complete clean cycle.
If Steam and Hot water is not getting selected:	The Milk Frother Attachment may not be correctly attached in place. Please refer to the "Product Assembly" section.
If the problem is not due to one of the above items:	See the "Arranging for Service" chapter in the "Warranty and Service" section. Do not return the Espresso Machine to the retailer as they do not provide service.
If milk is not being dispensed:	The Milk hose and Milk hose connector may not be properly assembled. Please refer to the "Assembling the Milk Frother Attachment" section.

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
warning This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

When using electrical appliances, basic safety precautions should always be followed, including the following:

Read all instructions.
Do not touch hot surfaces. Use handles or knobs.
Close supervision is necessary when any appliance is used by or near children.
To protect against fire, electric shock, and personal injury do not immerse cord, plugs, or appliance in water or other liquids.
Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning.
Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions, or is dropped or damaged in any manner. Return appliance to the nearest Authorized Service Facility for examination, repair, or electrical or mechanical adjustment.
The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock, or personal injury.
Do not use the appliance outdoors.
Do not let cord hang over edge of table or counter, or touch hot surfaces.
Do not place on or near a hot gas or electric burner, or in a heated oven.
Always turn the appliance off, then plug cord into the wall outlet. To disconnect, turn the appliance off, then remove plug from wall outlet.
Do not clean the Espresso Machine or Milk Frother Attachment with abrasive cleaners, steel wool, or other abrasive materials.
Use extreme caution when using hot steam.
Do not use appliance for other than intended use.
Irritation to skin or eyes can occur if they come into contact with the descaling solution. Avoid skin and eye contact. Rinse off descaling solution with clean water. Obtain medical advice after eye contact.
Damage to delicate surfaces can occur after contact with the descaling solution. Remove any splashes immediately.
To avoid the risk of injury, do not open the brew chamber during the brew process.
Turn the Espresso Machine OFF (and detach the Milk Frother Attachment from the Espresso Machine) before cleaning. Make sure the steam/water flow stops completely before disassembling.
This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience or knowledge, unless they are closely supervised and instructed concerning use of the appliance by a person responsible for their safety. Close supervision is necessary when any appliance is used by or near children. Children should be supervised to ensure that they do not play with the appliance.

This product is designed for household use only.

Water Temperature or Water Hardness

Voltage: 120 V ~
Frequency: 60 Hz
Wattage: 1460 W
NOTE: If the plug does not fit in the outlet, contact a qualified electrician or service person. Do not modify the plug in any way. Do not use an adapter.
Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or service person to install an outlet near the appliance.
The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.