Custom Audio Electronics VKP80III User Manual
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Custom Audio Electronics VKP80III User Manual

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  • Page 1 USER MANUAL VKP80III...
  • Page 3 CUSTOM S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO THE PRODUCT CERTIFY THAT THE Via Berettine 2/B Your attention is drawn to the following actions PRODUCT SATISFIES THE BA- that could compromise the characteristics of the 43010 Fontevivo (PARMA) - Italy SIC SAFETY REQUIREMENTS.
  • Page 5 MANUAL For details on the commands, refer to the manual with code. 77200000000200 For further information about the use of “PrinterSet” tool refer to the manual with code 78200000001800...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. . 9 2 IDENTIFICATION OF THE MODELS .
  • Page 8 7 ALIGNMENT ..............79 7.1 Enable alignment .

  • Page 9: Introduction

    1 INTRODUCTION This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this document. The index can be reached by the button on each page as shown in the diagram below. Link to table of contents Notes reference Numbered title...

  • Page 11: Identification Of The Models

    2 IDENTIFICATION OF THE MODELS NOMENCLATURE DESCRIPTION Model with lateral connectors VKP80III LAT (expansion connector and low paper connector on the rear side) VKP80III REAR Model with rear connectors VKP80III ETH VKP80III LAT with Ethernet port...

  • Page 13: Description

    3 DESCRIPTION 3.1 Box contents Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the printer is to be transported in the future. Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service 1.

  • Page 14: Device Components: External Views

    3.2 Device components: external views VKP80III LAT 1. Device cover 9. Port for low paper sensor (external) 2. Opening lever 10. Expansion port (for optional external device) 3. Paper output 11. Product label 4. Right cursor for paper input 12. Status LED 5.
  • Page 15 VKP80III REAR 1. Device cover 9. LINE FEED key 2. Opening lever 10. Power supply port 3. Paper output 11. USB interface port 4. Right cursor for paper input 12. RS232 interface port 5. Paper input 13. Port for low paper sensor (external) 6.
  • Page 16 VKP80III ETH 1. Device cover 9. Port for low paper sensor (external) 2. Opening lever 10. Expansion port (for optional external device) 3. Paper output 11. Product label 4. Right cursor for paper input 12. Status LED 5. Paper input 13.

  • Page 17: Device Components: Internal Views

    3.3 Device components: internal views 1. Ejector bulkhead 2. Upper left sensor for black mark (optional) 3. Printing head with sensor for paper in presence (built-in) 4. Barcode reader (optional) 5. Paper out presence sensor 6. Upper right sensor for black mark (optional) 7.

  • Page 18: Product Label

    3.4 Product label PC = Product code (14 digits) SN = Serial number HW = Hardware release XXXXXXXXXXXXXX 0000000000000000000...

  • Page 19: Key Functions: Power Up

    3.5 Key functions: power up VKP80III LAT, VKP80III REAR POWER UP Hold down Hold down printing printing SETUP report FONT TEST Fast push Fast push enter the skip the SETUP PROCEDURE SETUP PROCEDURE Fast push Fast push modify next selected parameter...
  • Page 20 VKP80III ETH POWER UP Hold down Hold down printing printing SETUP report FONT TEST Fast push Fast push enter the skip the SETUP PROCEDURE SETUP PROCEDURE Fast push Fast push enter the enter the SETUP PROCEDURE SETUP PROCEDURE of Ethernet parameters...

  • Page 21: Key Functions: Standby

    3.6 Key functions: standby STANDBY Fast push Fast push advance the paper (preset length) “Black Mark Position” “Black Mark Position” “Notch/B.Mark Position” “Notch/B.Mark Position” parameter is set parameter is set parameter is set parameter is set on “Disabled” on “Enabled” on “Disabled”...

  • Page 22: Status Messages

    3.7 Status messages The status LED indicates hardware status of device. Given in the table below are the various LED signals and the cor- responding device status. STATUS LED DESCRIPTION DEVICE OFF GREEN DEVICE ON: NO ERROR RECEIVE DATA RECEPTION ERROR GREEN (PARITY, FRAME ERROR, OVERRUN ERROR) COMMUNICATION...

  • Page 23: Installation

    4 INSTALLATION 4.1 Fastening NOTE: All the dimensions shown in following igures are in millimetres. The device is provided with three ixing holes on the bottom of device (see following igure). To fasten the device on a  panel, use three M4 screws. 85.5 Furthermore, the panel must provide an opening for the paper handling that respects the measures shown below:...
  • Page 24 It’s very important to consider the screws length not to damage the internal components placed near the ixing holes (see  following igure). Section E-E Device chassis Fixing panel Fixing screw The screw length (L) will be calculated according to the thickness of the panel (Sp) on which the device is ixed, as follows: L ≤ 13 mm + Sp For example, if panel thickness is 10 mm (Sp = 10 mm), the maximum length for screws will be 23 mm.

  • Page 25: Connections

    4.2 Connections The following igures show the possible connections for the device. VKP80III LAT When the RS232 and USB communication cables are connected to the device at the same time, communication takes place via the USB port. 24Vdc RS232 PAPER Adapter cable MICROFIT-6PIN/DB9 (optional) standard cable Power supply cable...
  • Page 26 VKP80III REAR When the RS232 and USB communication cables are connected to the device at the same time, communication takes place via the USB port. 24Vdc RS232 PAPER External External low paper device Adapter cable MICROFIT-6PIN/DB9 (optional) standard cable Power supply cable...
  • Page 27 VKP80III ETH 24Vdc ETHERNET PAPER standard cable Power supply cable (optional) ETHERNET UTP ETHERNET standard cable CrossOver (pin-to-pin) standard cable External External Power supply device low paper USB device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable.

  • Page 28: Pinout

    4.3 Pinout VKP80III LAT, VKP80III REAR POWER SUPPLY Male Molex connector series 5569 vertical (n° 39-30-1020) 1 +24 Vdc 2 GND SH1 SHIELD ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Female Molex connector Power supply cable series 5557 (n.39-01-3022)
  • Page 29 SERIAL INTERFACE Female MICROFIT-6PIN connector (cable insertion side) 1 DT (out) When +VRS232, device is ready 2 RX (in) During reception, takes the value -VRS232 and +VRS232, depending on data 3 GND 4 TX (out) During transmission, takes the value -VRS232 and +VRS232, depending on data 5 RT (out) When +VRS232, device is ready to receive data...
  • Page 30 EXTERNAL LOW PAPER Male JST-4pin connector series PH 90° (S4B-PH-K-S) 1 +3.3VO 2 NPE (in) When > 3 V the paper is low 3 GND 4 VLED-SENS (out) Signal to turn on/off the infreared sensor LED 11 11 EXTERNAL DEVICE Male JST-12pin connector series PHD 90°...
  • Page 31 VKP80III ETH POWER SUPPLY Male Molex connector series 5569 vertical (n° 39-30-1020) 1 +24 Vdc 2 GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Female Molex connector Power supply cable series 5557 (n.39-01-3022) Cable Signal color +24V...
  • Page 32 ETHERNET INTERFACE Female RJ45 connector 1 RX +1 2 +3.3V 3 RX -1 4 TX +1 5 +3.3V 6 TX -1 7 n.c 8 GND 9 +3.3 V 10 LED-LNK 11 +3.3 V 12 LED-LAN 13 SH1 14 SH2 NOTES: The functionality of two LED are speciied in the following tables: - For 10Base-T connection: FUNCTION...
  • Page 33 EXTERNAL LOW PAPER Male JST-4pin connector series PH 90° (S4B-PH-K-S) 1 +3.3VO 2 NPE (in) When >3 V the paper is low 3 GND 4 VLED-SENS (out) Signal to turn on/off the infreared sensor LED 11 11 EXTERNAL DEVICE Male JST-12pin connector series PHD 90° (S12B-PHDSS-B) (out) When 0V the key is pressed 1 SW-FF...

  • Page 34: Driver And Sdk

    4.4 Driver and SDK In the website www.custom4u.it are available the drivers for the following operating system: OPERATING DESCRIPTION INSTALLATION PROCEDURE SYSTEM Driver for Windows XP Driver for Windows VISTA (32/64 bit) Driver for Windows 7 (32/64 bit) From the Start menu, press Run Driver for Windows 8 (32/64 bit) and type-in the path where the SW Windows...

  • Page 35: Operation

    5 OPERATION 5.1 Cover opening To open the device cover proceed as follows: Unhook the device cover by using the opening lever. Open the device cover to the lock position.

  • Page 36: Adjusting Paper Width

    5.2 Adjusting paper width Paper width may be adjusted from 50 mm to 82.5 mm by moving the adjustable cursors left and right located on the paper infeed.

  • Page 37: Adjusting Paper Width With The Paper Roll Holder

    5.3 Adjusting paper width with the paper roll holder code 974DX010000001 (optional) This accessory allows the use of paper roll width from 60 mm to 82.5 mm. To adjust the width of the paper roll case, rotate the knob as shown in the following igure.

  • Page 38: Adjusting The Paper Stock With The Paper Roll Holder

    5.4 Adjusting the paper stock with the paper roll holder code 974DX010000001 (optional) This accessory allows the move the position of the low paper sensor to adjust the amount of paper on the roll under which report the low paper. Use the lever shown in igure to move the low paper sensor: move the lever up to increase the paper stock, move the lever ...

  • Page 39: Low Paper Sensor

    5.5 Low paper sensor The device provides as an accessory (see chapter 11) a low paper sensor with the cable (see following igure). To ix the  sensor, use an M3 screw not supplied. All the dimensions shown in following igures are in millimetres. MATERIAL NOT MATERIAL INCLUDED INCLUDED Low paper sensor Fixing screw M3 Low paper wiring Connector Low paper sensor board 18.2 For the assembly procedure, proceed as follows: Low paper wiring...
  • Page 40 Low paper wiring Connect the wiring coming from the low paper sensor board at the connector shown in figure.

  • Page 41: Adjusting The Alignment Sensors

    5.6 Adjusting the alignment sensors The device is equipped with a mobile sensor for the detection of the alignment black mark placed on the non-thermal side of paper (located lower than the plane of the paper inside the device). The device user will need to manually move these mobile sensor according to the position of the black mark on the paper (see next paragraphs).
  • Page 42 THERMAL SIDE NON-THERMAL SIDE UPPER RIGHT SENSOR (OPTIONAL) THERMAL SIDE NON-THERMAL SIDE UPPER LEFT SENSOR (OPTIONAL)
  • Page 43 To adjust the mobile sensor position according to the black mark position on paper, irst adjust the paper width (see para- graph 5.2), then open the device cover (see paragraph 5.1) and move the sensor to the desired using a small screwdriver or a pointed object. ATTENTION: To avoid damaging the sensor, use the plastic tabs as foothold for the screwdriver to push the sensor in the desired position.

  • Page 44: Switch The Device On

    5.7 Switch the device ON VKP80III LAT Power supply cable (optional) EXTERNAL POWER SUPPLY (OPTIONAL) Connect the power supply cable to an external power supply unit. IN DC 24V 1.5A 24Vdc RS232 Power supply cable (optional) Connect the power supply cable to the device.
  • Page 45 VKP80III REAR Power supply cable (optional) EXTERNAL POWER SUPPLY (OPTIONAL) Connect the power supply cable to an external power supply unit. IN DC 24V 1.5A 24Vdc RS232 Power supply cable (optional) Connect the power supply cable to the device. Use the type of electrical power supply indicated on the label.
  • Page 46 VKP80III ETH Power supply cable (optional) EXTERNAL POWER SUPPLY (OPTIONAL) Connect the power supply cable to an external power supply unit. IN DC 24V 1.5A 24Vdc ETHERNET Power supply cable (optional) Connect the power supply cable to the device. Use the type of electrical power supply indicated on the label.

  • Page 47: Loading The Paper Roll

    5.8 Loading the paper roll At every change of paper, check inside the device. To change the paper proceed as follows. Open the device cover Open the device cover (see paragraph 5.1). (see paragraph 5.1). Adjust the paper width Adjust the paper width (see paragraph 5.2).
  • Page 48 Adjust the mobile sensor position Adjust the mobile sensor position (see paragraph 5.6). (see paragraph 5.6). ATTENTION !!! Do not load the paper with the device cover open.
  • Page 49 Close the device cover. Insert the paper into the input mouth so that it unrolls correctly. Be sure that the paper is correctly positioned into paper guides.
  • Page 50 ROOM Wait until the paper is automatically loaded and cut.
  • Page 51 The following igure gives the limit positions of the paper roll related to the printer for a correct paper loading without a  paper roll holder support. The direction of the paper will always form a maximum angle of 90 ° or -90 ° with the insertion plane of paper inside the printer. 90° 90° -90° -90°...

  • Page 52: Issuing Ticket

    5.9 Issuing ticket The device allows you to choose between different operating modes for the issuance of printed tickets. The operating modes shown in the following images, depend on the settings of the coniguration parameters and com- mands sent to the device. “EJECT” mode Printhead Paper input The device starts the ticket printing. Ejector rollers Printhead Ejection Tilting canal bulkhead...
  • Page 53 Ejector rollers Autocutter Ejection canal When printing ends, the device cuts the ticket printed. Ticket ejected Paper output Ejector rollers The device directly ejects the ticket.
  • Page 54 “PRESENT” mode Printhead Paper input The device starts the ticket printing. Ejector rollers Printhead Ejection Tilting canal bulkhead The ticket advances ahead to the ejector and is caught between the ejector rollers. The tilting bulkhead is lowered to allow the ticket portion already printed to be collected in the ejection channel while the device continues printing.
  • Page 55 Ejector rollers Autocutter Ejection canal When printing ends, the device cuts the ticket printed. Ticket presented Paper output Ejector rollers The device presents a portion of the ticket printed on the paper mouth.
  • Page 56 Ticket withdrew Paper output Ejector rollers The user withdraw the ticket from the paper mouth. “PRESENT/RETRACT” mode Printhead Paper input The device starts the ticket printing.
  • Page 57 Ejector rollers Printhead Ejection Tilting canal bulkhead The ticket advances ahead to the ejector and is caught between the ejector rollers. The tilting bulkhead is lowered to allow the ticket portion already printed to be collected in the ejection channel while the device continues printing. Ejector rollers Autocutter Ejection canal...
  • Page 58 Ticket presented Paper output Ejector rollers The device presents a portion of the ticket printed on the paper mouth. The ticket is waiting on the paper mouth for a preset period of time. Ejector rollers Ejection canal Ticket withdrew The device retracts and collects the ticket from the mouth paper.
  • Page 59 “COLLECT” mode Printhead Paper input The device starts the ticket printing Autocutter Ejection canal Tilting Ticket withdrew bulkhead When printing ends, the tilting bulkhead is lowered. The device cuts and collects the ticket printed without presenting it on the paper mouth. NOTE: For further information, refer to the commands manual.

  • Page 61: Configuration

    6 CONFIGURATION 6.1 Coniguration by keys To enter the coniguration mode and print a setup report with the operating parameters of the device, proceed as follows. VKP80III LAT, VKP80III ETH PRINTER SETUP The device prints the report with settings parameters. 24Vdc RS232 Power supply cable (optional) Enter setup While pressing the LINE FEED key, Press the LINE FEED key to enter switch on the device by inserting the power supply the configuration mode.
  • Page 62 VKP80III REAR PRINTER SETUP Il dispositivo stampa la lista dei parametri di configurazione. 24Vdc RS232 Cavo di alimentazione (opzionale) Enter setup Mantenendo premuto il tasto LINE FEED, Premere il tasto LINE FEED per entrare accendere il dispositivo inserendo il cablaggio di nella procedura di configurazione.
  • Page 63 The following igure shows the setup report of the device. The shown values for parameters are sample values; for the list  and the description of device parameters see the following paragraphs. VKP80III LAT, VKP80III REAR DEVICE NAME AND < device name > FIRMWARE MODULES SCODE: <code> rel 1.00 RELEASE DCODE: <code> rel 1.00 FCODE: <code> rel 1.00 PRINTER SETTINGS 1 «••••••••» 640...
  • Page 64 VKP80III ETH DEVICE NAME AND < device name > FIRMWARE MODULES SCODE: <code> rel 1.00 RELEASE DCODE: <code> rel 1.00 FCODE: <code> rel 1.00 PRINTER SETTINGS 1 «••••••••» 640 PRINTING HEAD ---------------------------------------------------------------------------- STATUS PRINTHEAD WORKING GOOD! PRINTER TYPE ........<device model>...

  • Page 65: Coniguration By Software

    6.2 Coniguration by software The setup parameters can be set by using the “PrinterSet” software tool available on www.custom4u.it. For a detailed description of the device operating parameters see the following paragraphs. To conigure the device by software, proceed as follows: Connect the device to a PC directly (see paragraph 4.2), Connect the device to a PC directly (see paragraph 4.5),...
  • Page 66 LOAD SAVE PORT SETUP FONTS UPGRADE H. reflect V. reflect Click on SETUP to access the operating parameteres of the device to be configured. PORT LOAD SAVE EXTRA SETUP <Parameter> Disabled Activation of the Bluetooth® module <Parameter> Enabled or WiFi on the device. If the “Wireless” parameter is set to ON (active) do not <Parameter>...

  • Page 67: Coniguration By Ile

    6.3 Coniguration by ile The setup parameters can be set by editing the “Setup.ini” ile stored on the Flash Drive of the device. Proceed as follows: Enter setup Enter the coniguration procedure Enter the configuration procedure by keys (see paragraph 6.1) by keys (see paragraph 6.1) or by software (see paragraph 6.2). or by software (see paragraph 6.2). Plug the device to a Personal Computer via USB.
  • Page 68 The “Setup.ini” ile is a coniguration ile that contains all the conigurable parameters listed in text format and divided into  some sections (indicated between square brackets). For each parameter, you ind the parameter name followed by the  value currently set and then the available values listed with a reference number. The reference number marked with the symbol ‘ * ’ is the default one (see igure). Value set Section [PRINT] Parameter name Speed / Quality = 2 0 = High Quality 1 = Normal // * 2 = High Speed Availables values Default marker...

  • Page 69: Printhead Status

    6.4 Printhead status The device performs the printhead operating status when printing the setup report. The total number of dots is reported Are indicated the total dots number of the printhead and their status (see igure below).  Total no. printhead dots PRINTER SETTINGS 1 «••••••••» 640 ---------------------------------------------------------------------------- PRINTHEAD WORKING GOOD! Printhead status, no damaged PRINTER TYPE ........<device model>...

  • Page 70: Device Status

    6.5 Device status The printer operating status is indicated in the coniguration print-out in which, next to the name of the components dis- played, the following information is given: device model PRINTER TYPE BARCODE READER presence of barcode reader LED BAR RGB (hardware) presence of the board for managing the RGB LED bar PRINTING HEAD TYPE print head model INTERFACE interface present OK appears if functioning and NOT OK if faulty...

  • Page 71: Communication Parameters

    2400 19200 115200 4800 38400 This parameter is valid only for VKP80III LAT and VKP80III REAR with serial interface. RS232 DATA LENGTH Number of bit used for characters encoding: 7 bits/car 8 bits/car This parameter is valid only for VKP80III LAT and VKP80III REAR with serial interface.
  • Page 72 Virtual COM = setting the USB port as a virtual serial port Setting of the DHCP protocol: DHCP CLIENT Disabled protocol disabled Enabled = protocol enabled This parameter is valid only for VKP80III ETH. IP address of device; this parameter is assigned by the network administrator. IP ADDRESS This parameter is valid only for VKP80III ETH and it can be modiied by software (see  paragraph 6.2) and by ile (see paragraph 6.3). This parameter identiies the local network address.

  • Page 73: Operating Parameters

    The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. PRINTER EMULATION Available emulations for the device: VKP80III VKP80II Printing mode: PRINT MODE Normal...
  • Page 74 74 mm 56 mm 66 mm 76 mm The parameter is printed only with VKP80III emulation enabled. With VKP80II emulation enabled, the printing width is ixed to 76 mm. PAPER THRESHOLD Threshold value (in percent) for the recognition of the presence of paper by the paper presence sensor:...
  • Page 75 15 min 2 min 20 min 3 min 25 min 4 min 30 min 5 min 60 min The parameter is printed only with VKP80III emulation enabled. PRINT DENSITY Adjusting the printing density: -50% -12% +25% -37% +37% -25% +12% +50% NOTE: The print quality is strongly inluenced by the type of chemical treatment and the type of ...

  • Page 76: Alignment Parameters

    (*) The “Top Side” value is printed only with VKP80III emulation enabled. BLACK MARK THRESHOLD Threshold value (in percent) for the recognition of the presence of black mark by the black mark sensor: If the “Black Mark Position”...
  • Page 77 Setting the digit for decimals: BLACK MARK DISTANCE [mm x 0.1] NOTE: For example, to set the black mark distance to 15 mm, modify the parameters as follows: Black Mark Distance Sign = + Black Mark Distance [mm x 10] Black Mark Distance [mm x 1] Black Mark Distance [mm x .1]...

  • Page 78: Hexadecimal Dump

    6.9 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 79: Alignment

    7 ALIGNMENT The device is provided with sensors for the use of alignment black mark in order to handle rolls of tickets with pre-printed ields and a ixed length. All alignment sensors are “relection” sensors: this kind of sensor emits a band of light and detects the quantity of light  relected to it. The presence of the black mark is therefore detected by the amount of light that returns to the sensor, con- sidering that the light is relected by the white paper and absorbed by the black mark.  The following paragraphs show how to correctly set the coniguration parameters of device in order to assure the alignment.

  • Page 80: Enable Alignment

    Black mark printed on the Relection Bottom non-thermal side of paper Black mark printed on the Relection Top Side * thermal side of paper * only for models with upper black mark sensor and with VKP80III emulation enabled. Sensor 2 (optional) Sensor 1...
  • Page 81 The following igures show the usable format of paper and the corresponding sensors used for alignment: Paper with black mark on the non-thermal side Paper with black mark on the thermal side In standard model, the detection of black mark is performed In model with optional sensor, the detection of black mark is performed on the thermal side of paper by the ixed sensor. on the non-thermal side of paper by the mobile sensor. direction direction of paper...

  • Page 82: Calibration

    7.2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper. The device automatically performs the self-calibration during the Setup procedure only if the “Black Mark Position” param- eter is set to a value other than “Disabled”...
  • Page 83 The following igure shows an example of paper with the non-thermal paper printed with black marks and other graphics (for  example, a barcode): the outgoing voltage is constant while passing the white paper between two black marks, presents a peak at each black mark and presents some “noise” at each barcode. In this case, the optimal value for the “Black Mark Threshold”...

  • Page 84: Alignment Parameters

    The “alignment point” is deined as the position inside the ticket to use for the black mark alignment. The distance between the black mark edge and the alignment point is deined as “Black Mark Distance”. Referring to the front of the black mark, the value of “Black Mark Distance” varies according to emulation set: - VKP80III emulation: “Black Mark Distance” value varies from -5 mm minimum and 99.9 mm maximum - VKP80II emulation: “Black Mark Distance”...
  • Page 85 The following igure shows an example of paper with alignment point set by a positive value of “Black Mark Distance”  (“Black Mark Distance” = + A): Alignment Notch point front PRINTING DIRECTION To set a negative value of the “Black Mark Distance” parameter is useful in cases where the alignment point refers to the black mark printed on the previous ticket. In the following images, the value of “Black Mark Distance” parameter is set to -A. Notch Alignment front...
  • Page 86 B = 15.3 mm = distance between the the printing line and the mobile alignment sensors (bottom). C = 11.8 mm = distance between the mobile alignment sensor (bottom) and the upper alignment sensor (optional). VKP80II, VKP80III emulation To deine the alignment point you need to set the device parameters that compose the numerical value of the “Black Mark  Distance” parameter (see paragraph 6.8).

  • Page 87: Printing Area

    “Value for the paper recovery after a cut” in VKP80II emulation= 0 mm, “Value for the paper recovery after a cut” in VKP80III emulation = variable from 0 mm (default value) to 11.9 mm according to the settings of 0x1C 0xC1 command (see commands manual) H ...

  • Page 89: Maintenance

    8 MAINTENANCE 8.1 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended planning for the cleaning operations. If you use the device in dusty environments, you must reduce the intervals between the cleaning operations.

  • Page 90: Cleaning

    8.2 Cleaning For periodic cleaning of the device, see the instructions below Sensors Paper path Disconnect the power supply cable and Disconnect the power supply cable and Disconnect the power supply cable and Disconnect the power supply cable and open the device cover (see paragraph 5.1).
  • Page 91 Printing head Platen roller Disconnect the power supply cable and Disconnect the power supply cable and Disconnect the power supply cable and Disconnect the power supply cable and open the device cover (see paragraph 5.1). open the device cover (see paragraph 5.1).
  • Page 92 Case Autocutter Disconnect the power supply cable and Disconnect the Disconnect the power supply cable and open the device cover (see paragraph 5.1). power supply cable. open the device cover (see paragraph 5.1). ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not use alcohol, solvents, or hard brushes.
  • Page 93 Autocutter compartment Disconnect the power supply. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. Alcohol, solvent Remove any scraps of paper and the accumulated paper dust from the autocutter compartment. Lift the magnetic bulkhead Lower the bulkhead that closes the autocutter compartment.

  • Page 94: Firmware Upgrade

    8.3 Firmware upgrade Firmware upgrade can be performed by using the “PrinterSet” software tool available on www.custom4u.it. To upgrade irmware, proceed as follows: Login to the website www.custom4u.it, type in the product code of the device Login to the website www.custom4u.it, type in the product code of the device and download the latest irmware release available.
  • Page 95 LOAD SAVE PORT EXTRA HELP From Device From File Select a configuration file as follows: Click on LOAD > From device and select a device connected with the PC Click on LOAD > From file and select a .psc file on your PC Drag and drop a .psc file Click on LOAD >...

  • Page 97: Specification

    Linux (32/64 bit) Android INTERFACES RS232 serial port from 1200 bps to 115 200 bps (only for VKP80III LAT and VKP80III REAR) USB port 12 Mbit/s (USB 2.0 full speed) Ethernet port 10 Mbit/s, 100 Mbit/s (only for VKP80III ETH)
  • Page 98 Character fonts 55 character code tables (see par. 8.9) VKP80II emulation Extended chinese GB18030-2000 55 character code tables (see par. 8.9) VKP80III emulation Extended chinese GB18030-2000 2 TrueType font UPC-A. UPC-E, EAN13, EAN8, CODE39, ITF, CODABAR, CODE93, Printable barcode CODE128, CODE32, PDF417, DATAMATRIX, AZTEC, QRCODE...
  • Page 99 DEVICE ELECTRICAL SPECIFICATIONS Power supply 24 Vdc ±10% (optional external power supply) Typical consumption Medium consumption 1.5 A Standby consumption VKP80III LAT 0.04 A VKP80III REAR VKP80III ETH 0.08 A ELECTRICAL SPECIFICATIONS POWER SUPPLY code 963GE020000053 (optional) Power supply voltage...
  • Page 100 (3) : “Veramono.ttf” and “Vera.ttf” are installed on device. (4) : You can print the formats of bidimensional barcode (PDF417, DATAMATRIX, AZTEC, QRCODE) only with the VKP80III emulation enabled. (5) : Referred to a standard CUSTOM receipt (L = 10 cm, density = 12.5% dots on).

  • Page 101: Character Speciications

    9.2 Character speciications Character set Character density 11 cpi 15 cpi 20 cpi Number of columns Chars / s 2251 2895 4053 Lines / s Characters (L x H mm)-Normal 2.25 x 3 1.75 x 3 1.25 x 3 NOTA: Theoretical values. 9.3 Ejector speciications Ticket length Ticket presentation...

  • Page 102: Device Dimensions

    9.4 Device dimensions Length 143.5 mm 76.4 mm (with cover closed) Height 157.4 mm (with cover open) Width 116 mm Weight 800 g All the dimensions shown in following igures are in millimetres. 85.5 39.1 Paper retract channel 119.5 Paper retract channel...

  • Page 103: Device Dimensions With Shutter Device

    9.5 Device dimensions with shutter device code 976DX010000008 (optional) Length 157.5 mm 76.4 mm (with cover closed) Height 157.4 mm (with cover open) Width 116 mm Weight 850 g All the dimensions shown in following igures are in millimetres. 85.5 39.1 Paper retract channel 18.5 19.5 119.5 Paper retract channel...

  • Page 104: Device Dimensions With Adjustable Paper Roll Holder

    9.6 Device dimensions with adjustable paper roll holder code 974DX010000001 (optional) All the dimensions shown in following igures are in millimetres. 223.9...

  • Page 105: Device Dimensions With Adjustable Paper Roll Holder With Inverted Paper Roll Pin

    9.7 Device dimensions with adjustable paper roll holder with inverted paper roll pin code 974DX010000001 (optional) All the dimensions shown in following igures are in millimetres.

  • Page 106: Power Supply, Power Cord And Adapter For Power Supply Dimensions

    9.8 Power supply, power cord and adapter for power supply dimensions (optionals) The following table shows the dimensions of the power supply, the power cord and the adapter for power supply optionals for the device: POWER CORD code 26100000000311 and code 26100000000313 Length 2000 mm ADAPTER FOR POWER SUPPLY code 26900000000005...
  • Page 107 POWER CORD code 26100000000313 2000 ADAPTER FOR POWER SUPPLY code 26900000000005 POWER SUPPLY code 963GE020000053 AC INLET n.c. +24V DC OUTPUT WIRE...

  • Page 108: Paper Speciication

    9.9 Paper speciication Paper with black mark on the non-thermal side of paper The following image shows the placement of the black mark on the non-thermal side of paper. Due to the adjustable mobile sensor, the black mark can be placed anywhere on the whole width of the paper. For more information about the use of paper with black mark see chapter All the dimensions shown in following igures are in millimetres.
  • Page 109 Paper with black mark on the thermal side of paper (only with VKP80III emulation enabled) The following image shows a sample of paper with the black mark printed on the thermal side. Use this kind of tickets if the upper black mark sensor (optional) is installed on the right paper cursor.

  • Page 110: Character Sets

    9.10 Character sets The device has 3 fonts of varying width (11, 15 and 20 cpi) which may be related one of the coding tables provided on the device. To know the coding tables actually present on the device, you need to print the font test (see paragraph 3.5).

  • Page 111: True Type Fonts

    9.11 True Type fonts In VKP80III emulation, it is possible to use TrueType fonts. To be used, a TrueType font must be monospace type (every character of the font must have the same dimension). The check is made by the device when the font is selected.

  • Page 113: Consumables

    10 CONSUMABLES The following table shows the list of available consumables for device: DESCRIPTION CODE 67300000000395 THERMAL PAPER ROLL WITH BACK SIDE PRE-PRINTED weight = 58 g/m width = 80 mm Ø external = 48 mm Ø core = 25 mm 67300000000380 THERMAL PAPER ROLL weight = 58 g/m...

  • Page 115: Accessories

    11 ACCESSORIES The following table shows the list of available accessories for device: VKP80III LAT DESCRIPTION CODE 963GE020000053 POWER SUPPLY (for technical speciications, see paragraph 9.1) 26100000000311 POWER CORD SCHUKO PLUG length = 2 m (see paragraph 9.8) 26100000000313 POWER CORD UK PLUG length = 2 m...
  • Page 116 26500000000356 USB CABLE TYPE A-B length = 1.8 m 26500000000352 SERIAL CABLE DB9M-DB9F length = 1.8 m 976DX010000004 EXTERNAL LOW PAPER SENSOR board with cable 230 mm long 974DX010000001 PAPER ROLL HOLDER WITH LOW PAPER SENSOR to assemble on the right or left side of the device 976DX010000008 SHUTTER DEVICE...
  • Page 117 VKP80III REAR DESCRIPTION CODE 963GE020000053 POWER SUPPLY (for technical speciications, see paragraph 9.1) 26100000000311 POWER CORD SCHUKO PLUG length = 2 m (see paragraph 9.8) 26100000000313 POWER CORD UK PLUG length = 2 m (see paragraph 9.8) 26900000000005 ADAPTER CABLE FOR POWER SUPPLY length = 200 mm...
  • Page 118 26500000000356 USB CABLE TYPE A-B length = 1.8 m 26500000000352 SERIAL CABLE DB9M-DB9F length = 1.8 m 976DX010000004 EXTERNAL LOW PAPER SENSOR board with cable 230 mm long 974DX010000001 PAPER ROLL HOLDER WITH LOW PAPER SENSOR to assemble on the right or left side of the device 976DX010000009 RETURN PAPER KIT 976DX010000008...
  • Page 119 VKP80III ETH DESCRIPTION CODE 963GE020000053 POWER SUPPLY (for technical speciications, see paragraph 9.1) 26100000000311 POWER CORD SCHUKO PLUG length = 2 m (see paragraph 9.8) 26100000000313 POWER CORD UK PLUG length = 2 m (see paragraph 9.8) 26900000000005 ADAPTER CABLE FOR POWER SUPPLY length = 200 mm...
  • Page 120 976DX010000004 EXTERNAL LOW PAPER SENSOR board with cable 230 mm long 974DX010000001 PAPER ROLL HOLDER WITH LOW PAPER SENSOR to assemble on the right or left side of the device 976DX010000008 SHUTTER DEVICE...

  • Page 121: Technical Service

    12 TECHNICAL SERVICE In case of failure, contact the technical service accessing the website www.custom4u.it and using the support tools on the homepage. It is advisable to keep the identiication data of the product at hand. The product code, the serial number and the hardware release number can be found on the product label (see paragraph 3.4).
  • Page 124 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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