Bose SPORT EARBUDS Manual page 42

SYMPTOM
Earbuds don't charge
Charging case
doesn't charge
Eartips falling off
Earbuds don't respond
TR OUBL ES H O OTI N G TR OUBL ES H O OTI N G
SOLUTION
Make sure the earbuds are properly placed in the charging
case. To help preserve the battery life, the case should be
closed while the earbuds are charging (see page 28).
Make sure there is no dirt or debris covering the charging
contacts on the earbuds or the charging pins in the case.
Make sure the USB cable is correctly aligned with the port on
the charging case.
Secure both ends of the USB cable.
Try another USB cable.
Try another wall charger.
If the earbuds or charging case have been exposed to high or
low temperatures, let the earbuds or case return to room
temperature. Charge again (see page 28).
Make sure the USB cable is correctly aligned with the port on
the charging case.
Secure both ends of the USB cable.
Try another USB cable.
Make sure the charging case is closed. To help preserve the
battery life, the case should be closed while it's charging
(see page 29).
Try another wall charger.
If the charging case has been exposed to high or low
temperatures, let the case return to room temperature.
Charge again (see page 29).
Securely attach the eartips to the earbuds (see page 21).
Place both earbuds in the charging case until they
magnetically snap into place, and the status lights display
charge status. Close and re-open the case. The earbud status
lights display charge status (see page 31).
Reboot the earbuds and charging case (see page 43).
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