Display Troubleshooting; General Display Problems - Wacom DTF-720 Installation Manual And User's Manual

DISPLAY TROUBLESHOOTING

If you encounter problems with the DTF-720 display, refer to the following tables; your problem may be
described here and you can try the solution offered. For additional information about color issues, refer
to the documentation that came with your operating system or applications.

GENERAL DISPLAY PROBLEMS

No display. The power LED is off.
No display. The power LED is lit
blue.
The power LED is lit orange.
The following message appears
briefly on your display screen:
The following message appears
briefly on your display screen:
The following message appears
briefly on your display screen:
• Verify that the AC power cable is connected, and that the DTF-720
power switch is turned on.
• Check the contrast, brightness, and backlight controls. Adjust as
necessary, or open the OSD menu, go to the R
the R option.
ECALL
• Your computer may be in a power management mode. Touch the
pen tip to the display screen, move the mouse, or depress any key on
your keyboard.
• Verify that the video card is properly installed.
• Turn off both your computer and the DTF-720 pen display tablet,
and check the video cable for bent or broken connector pins.
Then properly connect the video cable and turn on the DTF-720 and
your computer.
• Check that your computer is turned on.
• Verify that you are using the video cable that came with the DTF-720.
• Check that the DTF-720 video cable is fully connected.
• Turn off both your computer and the DTF-720 pen display tablet, and
check the video cable and any video adapters for bent or broken
connector pins. Then properly connect the video cable and any
necessary adapters.
• The input signal frequency is incorrectly set or not compatible with
the DTF-720. Connect a different display and set the refresh rate
(vertical frequency) to some value between 50 and 75 Hz. If your
video card driver supports adjustment of the horizontal frequency,
make sure it is set to some value between 30 and 80 kHz.
• The resolution is set too high (1280 x 1024, maximum).
• The refresh rate is set too high (75 Hz maximum).
• Set the display properties to detect plug and play monitors.
menu and select
ESET
Troubleshooting
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