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Troubleshooting
Problem
Suggestion
CAN'T CONNECT
• Move the handset closer to the base. You might have moved out of range.
displays on my
• If the handset is in its base and the charging light does not come on, refer to The charge light is
handset.
off in this troubleshooting guide.
• Reset the base. Unplug the unit's electrical power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the handset and base to reset.
• Other electronic products can cause interference with your cordless phone. Try installing your
phone as far away from these types of electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones.
The batteries will not
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset
hold a charge.
to its base when not in use.
• You may need to purchase a new battery, please refer to the Batteries section of this user's
manual.
• Your phone might be malfunctioning. Please refer to the Warranty section of this user's manual
for further instruction.
If you subscribe to
If you hear noise during conversations and/or your caller ID features aren't functioning properly,
DSL service
install a noise filter to the telephone line between the base unit and the telephone line jack. Contact
your DSL provider to obtain a noise filter.
40
ADDITIONAL INFORMATION
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