Telephone & Technical Support - Vizio VP50HDTV User Manual

Tips for High-Definition Users.
Tips for Letterbox Content Users.
4.3 Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may result in
unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem
over the phone. For more information on warranty service or repair, after the warranty period, please
contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO's commitment to service excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone.
Please have your VIZIO model number, serial number and date of purchase available before you call.
Version 4/17/2007
The Plasma TV is an ideal platform for viewing High Definition Content.
Best Image Quality will be achieved by the HDMI, Component (YPbPr), DVI or
RGB. However, due to variances in broadcast practices, it is possible some
image distortions can occur.
Letterboxed (or "Widescreen") versions of DVD movies are most commonly
formatted for standard 4:3 Televisions. The Plasma TV has the capability of
expanding this content so the entire screen is filled at the expense of image
accuracy. To use this function, press the "ZOOM" key on the remote control
and cycle among the available options.
E-mail: techsupport@vinc.com
Tel: (949)668-0588
Hours of operations:
6:00am – 6:00pm PST Monday – Friday
10:00am – 2:00pm PST Saturday – Sunday
VIZIO
320A Kalmus Drive
Costa Mesa, CA 92626
Tel: (949) 668.0588 Fax: (949) 668-9099
www.VIZIOCE.com
Web:
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www.VIZIOCE.com
VIZIO VP50HDTV User Manual