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Troubleshooting

The following unusual cases are not completely caused by mechanical failures.
Please carry out a careful examination before sending the unit for repair.
S/N
Problem
Difficult to close the cover
Difficult to open the cover
Leakage from cover
Leakage from float valve
Float valve unable to rise
Exhaustion from exhaust
valve does not stop
Lamp not bright after power on Bad contact with socket
C1 appears on nixie tube
C2 appears on nixie tube
All
lamps
flash
C5 appears on nixie tube
C6 appears on nixie tube
Rice half cooked/too hard
Rice too soft
Possible Reason
Gasket not positioned well
Push rod jammed by float valve
Float valve fails to fall after steam
release
Pressure exists inside the cooker
No gasket
Food leavings attached to gasket
Gasket worn
Cover not closed firmly
Food leavings attached to float
valve gasket ring
Float valve gasket ring worn
Excessively little food and water
inside pot
Little leakage from cover or
exhaust valve
Exhaust valve not in sealing
position
Pressure control fails
Sensor fails
Temperature is too high because
there is no water inside the inner pot
Temperature is too high because
inner pot is not placed
Pressure switch fails
Too little water added
Cover closed prematurely
Too much water added
11
Solution
Locate the gasket well
Push the push rod lightly with
a hand
Press the float valve lightly with
chopsticks
Open the cover after the pressure
lowers down
Put the gasket according to the
requirement
Clean the gasket ring
Replace the gasket ring
Close the cover again
Clean the float valve gasket
Replace the float valve gasket
Put food and water according to
the rule
Send it to the service agency for
inspection
Slide the exhaust valve to the
sealing position
Send it to the service agency
for maintenance
Please inspect the socket
Send it to the service agency
for inspection
Add water as required
Put the inner pot properly
Send it to the service agency
for inspection
Add more water
After the time is up, release steam
and open the cover in 5 minutes
Reduce water level

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